Fiskars Opiniones 

Called in got a recording to go to website and recording terminated. Fiskars has dropped notches at this point. Called about a BC0111 sissors Lifetime warranty.

We've had a kitchen devil knive since we were married in 1978 and still in regular use so when we wanted a new set of kitchen knives we didn't hesitate and buy a kitchen devil set. My wife was cutting a piece of cheese and the blade of one of the knives completely sheared off, i took a photograph and sent an email with the photograph attached we got a reply after about 2-3 weeks later and basically they said they would replace it if i supplied a receipt. We brought the knives about two and a half years ago who would keep a receipt for a low value item like that totally disgusted

Complete garbage product and the most importantly no lifetime warranty available for defective product even if it says so on the stuff that they sell.

Je laisse un avis sur le site fiskars soldes.
J ai passé une commande pour pour une tarière manuelle, prélèvement supérieur au montant de la commande + frais bancaire, c est un site chinois, je n ai rien vu.
J attend toujours la commande
Donc soyez prudent et fuyez tous ces sites.

När ena handtaget på min Fiskars sax bröts av ersattes jag med en ny sax, utan tjafs. Det kallar jag service, och dessutom mycket vänlig sådan. ❤️

Fiskars m'a remplacé un échenilloir (portée 6m) suite à la rupture du cordon de commande de la tête (sur lequel j'avais trop forcé).
C'est un geste qui doit être souligné !

Tree Pruner blade broke so I bought a replacement head and blade. The instructions are diabolical - I am in shock! Clearly they are a totally unprofessional company and I now realise that I should have just thrown away the first one and invested in a superior brand product as this exercise has just been throwing good money after bad! My advice - chose a better product and avoid Fiskars like the plague - if my blade bloke the odds are yours will too!

After 20 years of regular use of our Fiskars lopping shears, the blade broke. We followed the warranty procedure providing Fiskars with a photograph of the breakage, hoping that they would send us a replacement blade considering we could not furnish the receipt. 33 days after the initial contact with Fiskars, we received a brand new pair of new and improved lopping shears. We couldn't have been more happier with the customer service provided. Thank you Fiskars.

Je laisse un mauvais commentaire pour le manque de transparence, le peu d'éthique vis à vis du consommateur. Lorsque fiskars met en place une offre promotionnelle comme celle d'automne avec 1 paire de cisailles offerte ATTENTION lisez les petites lignes cette offre qui devait se prolonger jusqu'au 30/11 (avec inscription sur le site jusqu'au 15/12) réservée aux 500 premières demandes, est déjà terminée...ce qui n'empêche pas fiskars de laisser l'offre visible pour attirer le consommateur. J'estime que c'est de la tromperie et oriente l'achat. Si l'offre n'est plus active, retirez la !

Attention à Fiskars soldes.com.Colis jamais reçu. Service client fait la sourde oreille.
Je vous le déconseille.

i have been waiting for a month after fileing my claim got one email day of claim and nothing since after multiple emails!

I purchased a three set pruning from friskars and not long after, the smallest pruner in the set broke.
I emailed friskars since they have lifetime warranties on their products. I filled out the warranty form, attached a picture of the broken pruner, and One month later, no reply. I’m still waiting.
There is no phone number that I can call for a follow up.

Suite à un problème sur ma bêche Fiskars Xact , le service après vente à était à la hauteur et l a remplacé par une autre bêche neuve Je recommande Fiskars pour tous les outils grâce à leur ergonomie et à la garantie étendue. C est une marque d outils sur la quelle on peut compter même après plusieurs années car la garantie est la . Merci Fiskars pour avoir remplacer en garantie mon outil malgré que je n avais plu la facture d achat .

worst customer service ever . I would rather use my teeth then ever buy another product from them

Fiskars haspel 20 m XL oprolfunctie defect: 3 maanden was de garantie verlopen en contact gezocht met de klantenservice.(Carolien) Aankoopnota opsturen en bij de winkel kon ik een nieuwe haspel ophalen! Superblij en echt prima service, dank hiervoor.

Mijn spade was stuk, steel stuk. Ik wou een nieuwe steel kopen en prompt werd me een nieuwe spade opgestuurd, zonder kosten, zonder veel gedoe. Bedankt Fiskars!

I submitted a claim first part of July. Plus e-mailed them again last week. No response yet and is there a telephone number? You tell me!

I had a 40+ year old fiskars (wallace) loppers with a bent blade. I contacted fiskars asking if I could buy a new blade. Next thing I know they sent me a brand new loppers. Now that is customer support.

Having experienced a mechanical failure of a Fiskers multitool a week or so ago, I contacted Customer Service, and even though the tool had been purchased several years ago, the matter was taken into hand with immediate effect; perhaps even going above and beyond what I would have even expected following such an event, and here I am now in receipt of a brand-new replacement tool. The staff were kind and courteous throughout in all email correspondence received concerning this matter, and it pleases me that there are still kind people and companies out there who provide such a high level of after sales service.
Outstanding, thank you!

I ordered pens from them and they made an excellent job of delivering my pens fast. They’re high quality and they answered my questions and concerns promptly.