Flogas Britain Limited Opiniones 

16.435
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

★★★★★ I had an excellent experience switching to Flogas, thanks to Helen. She was brilliant from start to finish. She explained the process clearly, kept me updated, and responded promptly whenev... Ver más

Valorada con 5 estrellas sobre 5

We sent a request for information in the morning and by the afternoon of the same day that information appeared in my inbox. Again thanks to Shenaz aka Shaz, who has been a great help to us especia... Ver más

Valorada con 5 estrellas sobre 5

I called Flogas today because my contract renews in a few weeks. I had already received quotes from two other companies. The initial quote given by Shaz was about 10% higher than those quotes but when... Ver más

Valorada con 4 estrellas sobre 5

Overall I’m fairly pleased with my 2-year Flogas renewal contract. Helen was helpful in getting me a deal that I was broadly comfortable with, although the price has gone up and it’s not fixed for the... Ver más

Información sobre la empresa

  1. Empresa de gas
  2. también en la categoría
  3. Proveedor de energía

Sobre Flogas Britain Limited

Escrito por la empresa

flogas-image
For Business
Gas Bottles
Sustainability

We have over 35 years’ experience providing alternative energy solutions to off grid domestic and commercial customers throughout the UK. From small installations for use in the home (Liquefied Petroleum Gas - LPG), to very large commercial installations (Liquefied Natural Gas - LNG), we deliver affordable energy solutions that are reliable, safe and expertly managed. Call us today for further information on 0800 574 574 or visit our website, www.flogas.co.uk


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

16 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(16.435)

3523 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Remaining a satisfied Flogas customer.

Always a chore to renew an energy contract these days. However, renewing my LPG contract wasn’t a chore as Helen at Flogas clearly explained the options available, allowing me to choose a reasonable plan under present market pressures. Very pleased to remain a satisfied Flogas customer.

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New pipework from tank to house

James Grennan, Paul Thomas and Mark Robinson from the Civils team did a great job on laying new pipe work from the tank to our house.
They were very easy to deal with and very respectful of our property.
Would highly recommend

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptionally Great Customer Service

I moved into a new home last week, which included a Flogas Tank and Account. I telephoned Flogas and received a Docusign Contract for 2 years, which as a customer new to LPG I did not understand. I telephoned Flogas again today and was greeted by Helen. Helen explained the terms of the Contract for 2 years and answered my questions clearly and quickly. When I said that I was exploring moving to another LPG Supplier, Helen offered me a more competitively priced Contract for 2 years, which I accepted. We are looking at felling a very large tree, growing within 5 meters of the Flogas LPG Tank and building a rear extension, which is likely to require excavating the ground through which the LPG pipe runs, so I asked Helen if Flogas held drawings of the routing between the Tank and the Stop Valve. Helen transferred me to the Installations Department, who after a further telephone call will be sending an Engineer to inspect our installation and hopefully identify the route of the pipework. Helen was polite, helpful, engaged and enthused - a rare combination of qualities these days.

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent all round

Excellent service from the Customer Service lady ,she went above and beyond to help me .
Kept upto date with delivery information, extremely fast delivery as I had no gas .
Delivery driver Alastair Evely was fantastic, prompt, extremely knowledgeable, friendly,polite and sorted the problem very quickly!
Overall a wonderful experience

17 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Why I have renewed for a further 2 years

My contract with Flogas came up for review and I was put through to Helen who did a great job of guiding me through the options and answering all my questions. In the event, I was happy to renew for a further 2 years because they are a great company to deal with. Calls to customer service are answered really quickly and the team are always friendly and helpful. They have never missed re-filling our LPG tank even over Christmas. Highly recommended!

18 de septiembre de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Slow gas not flo gas

Great price for the heater which helps to offset the cost of getting the gas bottle. Delivery date of the heater was not given it just turned up and was a week before the gas bottle was delivered which was 3 weeks from when the order was placed. As the company is a gas supplier its odd it takes so long to deliver their own product.

14 de agosto de 2026
Logotipo de Flogas Britain Limited

Respuesta de Flogas Britain Limited

Thank you for taking the time to leave a review. We’re pleased to hear you were happy with the price of your heater, but we’re sorry for the delay in receiving your gas bottle and the lack of communication around the heater delivery. We appreciate how frustrating this must have been and will take your feedback on board to help us improve our delivery experience.

Kind regards,

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