I ordered the hydraulic pump from them for my tail lift and the item came well packed, installation was easy and when I was not sure I contacted them and they quickly answered. The pump itself it’s... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Great company to deal with. Ordered two motors which were very reasonably priced and they arrived within 2 days. Great communication with plenty of updates on delivery and tracking. Well packaged and... Ver más
La empresa ha respondido
Great service. Despatched quickly. But unfortunately the courier let them down. Paid for nextday before 12. Still waiting for it.
La empresa ha respondido
excellent service, prompt delivery, packaged well, quality product will buy again in the future. Invoice received well done. Thanks.
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamiento hidráulico
- Fábrica de maquinaria agrícola
- Ingeniero
- Proveedor de equipos agrícolas
- Ingeniero hidráulico
- Servicio de reparación de sistemas hidráulicos
Acerca de Harrier Fluid Power Limited T/A Flowfit
Escrito por la empresa
Established in 1996, Flowfit has grown into one of Europe’s leading suppliers of hydraulic components and bespoke power unit solutions. From our 47,000 sq. ft. facility in Ludlow, UK, we stock one of the largest ranges of hydraulic products ready for immediate dispatch worldwide.
We proudly partner with global brands and employ a team of experts trained at the National Fluid Power Centre. Our ISO 9001 certification reflects our commitment to quality and continuous improvement.
Here from the Start
For over 25 years, Flowfit has been a trusted name in the hydraulics industry. We believe in honesty, integrity, and always putting our customers first. Our mission is simple: to deliver the highest quality hydraulic components and solutions on the market.
Why Choose Flowfit?
- UK-Based Customer Support: Our dedicated team provides expert advice and fast, friendly service whenever you need us.
- Quality You Can Trust: Every product undergoes rigorous testing to meet our strict quality standards. If it carries the Flowfit name, it’s built to perform.
Flowfit's Guarantee of Excellence
At Flowfit, we pride ourselves on delivering only the best to our customers.
Información de contacto
Parys Road, SY8 1XY, Ludlow, Reino Unido
- +44(0)1584 876033
- sales@flowfitonline.com
- www.flowfitonline.com
April Sale
4,7
Excelente
363 opiniones
Ha contestado el 100% de las opiniones negativas
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company sent the wrong item
company sent the wrong item, when i have tried to contact them by online chat i was asked for the order number, i gave the order number, the item name and explained what the issue was and never got any response, tried closing the chat and starting again and now no agents are answering my chats at all. stuck with an item i didn't order and no sign of getting the issue resolved
23 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Meghan,
Firstly, sorry that nobody got back to you on the live chat feature once you supplied these details. I can see one of my colleagues had transferred the chat to another colleague mid chat due to issues they were having at the time. Unfortunately this is a live chat feature which is covered by our sales/office staff who would also be answering phone calls and serving customers in our trade counter so sometimes we cannot always give an instant response. The chat was then closed by yourself before my colleague could get back to you on this issue.
Having checked your order based on the details left on the live chat, I can see you have received the correct item, the same as you have ordered. We only sell the one type for the part number ordered.
Kind Regards
Flowfit
Easy to use internet site and quick…
Easy to use internet site and quick delivery.
9 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Fantastic company to deal with. Well done !
I placed an order for a power pack on Friday evening at approximately 8 pm after their offices had closed.
I rang up on Saturday 21 st September to check that they had got the order. On Monday 23 at approximately 9.30 am somebody rang me to inform me that my order was being packed ready for shipping later that day and that I would receive it on Tuesday 24 th .
It arrived at 9.30 am on Tuesday 24 th as promised.
Unbelievable service in this day and age.
21 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Stephen,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Fast service as usual
19 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Alistair,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
The product seems fine, delivery is definitely not!
The product seems fine, But delivery was a mess. TNT failed to deliver it by 6pm on the date they told me, and when I contacted them the morning after (as chat was not available that evening) I was told it would be delivered the following Monday.
I cannot recommend TNT as a courier service due to this, they were not helpful at all. I understand that this is in no way the fault of Flowfit!
18 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Luke,
Thanks for taking my call just now.
As discussed, the shipment was sent to the delivery address entered on your website order last week.
I do apologise that TNT had failed to deliver on the Friday and that it was delayed until the Monday. The only information that TNT show us on this is that ''Time constraint prevented delivery. Delivery at first opportunity''.
As a gesture of goodwill, I will look to sort something out for you on the delivery of your next order as mentioned during our call. Please contact me directly on jakeparsonage@flowfitonline.com or 01584 838494 when you are ready. If I am not available at the time, please mention the Trust Pilot review to my colleagues and they will be able to sort this for you in my absence.
King Regards
Jake Parsonage
Flowfit
quick fast sevice
2 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Paul,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Paul,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Amazing service and very competetive pricing
Great company to deal with. Ordered two motors which were very reasonably priced and they arrived within 2 days. Great communication with plenty of updates on delivery and tracking. Well packaged and sent by pallet so no damage issues. Haven't installed them yet so can't comment on product quality but I'm sure they'll be spot on. Thank you Flowfit!
19 de septiembre de 2024
Opinión espontánea
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Sean,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Excellent service as usual
Excellent service as usual. One part out of stock but good communication throughout and everything arrived together as requested.
24 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Jonathan,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Lee,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
I had no trouble finding and ordering…
I had no trouble finding and ordering what I wanted, which was delivered with commendable speed.
19 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Ted,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you moving forward please contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Rapid service and great price
I ordered my items on Monday and 5 days later they were delivered to my French address , even with delivery it was way cheaper than getting them made locally here ....
1 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning David,
Thank you for taking the time to leave us a positive review. The even better news is our international delivery charges have now been lowered to offer even more competitive pricing for international customers. If there is anything else we can do for you moving forward please contact Wayne or our sales team who will be happy to help.
Kind Regards,
Flowfit
Ordered Monday online and in stock
Ordered Monday online and in stock. Hadn’t arrived by Thursday so chased to be told it was never in stock and didn’t know when it would be!!!
2 de septiembre de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Tony,
Thank you for taking the time to leave us a review.
Sorry that your order could not be completed due to a stock issue.
Our web team should have been in touch with you at the time of ordering to advise of any stock issues and to see how you would like to proceed. Obviously this has not happened so I can only apologise and this will be raised internally.
After your call on Thursday to chase the order, we had managed to source an alternative supply line for the item however we were advised you had sourced this part elsewhere yourself now and a cancellation was processed as requested.
If there is anything else we can do for you, please contact our sales team.
Kind Regards
Flowfit
Part I wanted wasn't in stock so they…
Part I wanted wasn't in stock so they swapped out for a dearer one at no extra charge..Would definitely use again..especially with the 15% discount...
31 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Daniel,
Thank you for taking the time to leave us a positive review. Apologies the part you ordered was not in stock but I am glad the team were able to offer you a suitable alternative without any extra charge! If there is anything else we can do for you moving forward please contact Wayne or our sales team who will be happy to help.
Kind Regards,
Flowfit
Very good customer services & Wayne is…
Very good customer services & Wayne is always a great help.
25 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning David,
Thank you for taking the time to leave us a positive review. I will make sure your comments are passed on to Wayne. If there is anything else we can do for you moving forward please contact Wayne or our sales team who will be happy to help.
Kind Regards,
Flowfit
from start to finish the transaction…
from start to finish the transaction went very smooth.
also kept informed all along the sale.
would recommend using again
20 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Nick,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you then please feel free to contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Hydraulic hose fittings
5 star service get all my hydraulic pipes and fittings and deliverd quickly will use again
24 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Phillip,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you then please feel free to contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Excellent handling and delivery
Good price, excellent handling and delivery. Highly recommended!
10 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Clive,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you then please feel free to contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Easy to find what i was looking for at…
Easy to find what i was looking for at good prices
23 de agosto de 2024
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good afternoon Clive,
Thank you for taking the time to leave us a positive review. If there is anything else we can do for you then please feel free to contact our sales team who will be happy to help.
Kind Regards,
Flowfit
Respuesta de Harrier Fluid Power Limited T/A Flowfit
Good morning Xavier,
Thank you for taking the time to leave us a positive review. I am glad you received very fast service from us.
If there is anything else we can do for you then please feel free to contact our sales team who will be happy to help.
Kind Regards,
Flowfit
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