Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, so very flexible to our frequent last minute needs, just really accommodating and great quality products, one of our go-to suppliers for most of our branded goods, and even w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It’s not often I write reviews but this company have been so supportive. I contacted them on behalf of a family & a little girl 3 yrs old with Dipg. For those of you who don’t know this is a terminal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team at Fluid Branding are exceptional. Always going over and above to deliver on time, even at short notice ! It makes a pleasant change to have faith and trust in a company to delivery on... Ver más

Valorada con 5 estrellas sobre 5

Having dealt with Naomi @ Fluid before she was once again brilliant. I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation wit... Ver más

La empresa ha respondido

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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4,5

Todas las opiniones

(1767)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast and reliable

Fast and reliable!

Friendly service and a good range of products.

27 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for your review!

Valorada con 5 estrellas sobre 5

Fab turnaround

Very quick and easy company to deal with and a fab turnaround too!

27 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Fabulous review - Thank you!

Valorada con 5 estrellas sobre 5

Great service

Great service, and a tree planted for my order!

27 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

We're happy to hear that you love our #ATreeWithEveryOrder incentive! Thanks for choosing Fluid.

Valorada con 5 estrellas sobre 5

Good service.

Good service.. order was urgent & we worked with the staff to make this happen on the date required for

27 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for your review!

Valorada con 5 estrellas sobre 5

Fluid Branding continue to deliver an…

Fluid Branding continue to deliver an excellent service- providing exemplary customer service and making every effort to meet our organisations requirements, often working to tight deadlines and revised plans.

25 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

What an awesome review! Thanks for always choosing Fluid.

Valorada con 3 estrellas sobre 5

Experienced some issues but items were well made

We had some issues getting our logo to look the way we wanted it. There were some restrictions in terms of sizing, positioning and colour which we hadn't anticipated.
However, the items were good quality and arrived in good time.
We received too many chasing/sales calls after we showed an interest in placing an order!

23 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thank you for this review and for bringing this matter to our attention. We're really sorry about the issues that you experienced when ordering with us, your Merchandise Consultant has reached out to you to apologise. However, we're happy to hear that we could provide a good end product for you!

Valorada con 5 estrellas sobre 5

Quick and quality service

Really quick service, with great communication throughout the process. Didn't mind redoing the visuals to ensure it was correct and the lanyards turned out exactly as we needed them to. Packaged well, and the team showed great patience and customer service throughout the entire process.

23 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Go team! Thanks for choosing Fluid.

Valorada con 2 estrellas sobre 5

Poor account management

Ordered my items 6 weeks in advance, with clear instructions on where and when to deliver. It seems my instructions weren't passed on to the supporting team. First item was delivered to the wrong building, and the last item was in danger of not making it in time for the event as it looked like they were processed last minute (they were just the standard A5 notebooks). I'm still waiting for an explanation from the account manager. I will consider another of our suppliers next time, and I will stop passing on their details to colleagues.

20 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thank you for bringing this to our attention, we're really sorry about your recent experience with us. This is not the usual level of service you should expect from working with us. Your account manager has reached out to you today to try and resolve this issue.

Valorada con 5 estrellas sobre 5

Excellent Service

Great service on a tight deadline and produced the goods when other companies could not. Product and print quality was also good quality.
Would definitely use Fluid again.

15 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

We can't wait to work with you again!

Valorada con 5 estrellas sobre 5

Great service

Great service. I did the order very late and they did their best to send me the delivery even 1 day before I requested!

9 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Go team! Thanks for choosing Fluid.

Valorada con 5 estrellas sobre 5

Always super helpful staff

Always super helpful staff. Quick delivery and products are as described. Thanks for another great order.

9 de junio de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Go team! We're always happy to help.

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