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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, so very flexible to our frequent last minute needs, just really accommodating and great quality products, one of our go-to suppliers for most of our branded goods, and even w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It’s not often I write reviews but this company have been so supportive. I contacted them on behalf of a family & a little girl 3 yrs old with Dipg. For those of you who don’t know this is a terminal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team at Fluid Branding are exceptional. Always going over and above to deliver on time, even at short notice ! It makes a pleasant change to have faith and trust in a company to delivery on... Ver más

Valorada con 5 estrellas sobre 5

Having dealt with Naomi @ Fluid before she was once again brilliant. I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation wit... Ver más

La empresa ha respondido

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,5

Todas las opiniones

(1767)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Recommended

Great communications, top quality products, realistic delivery time. Recommended.

5 de febrero de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Great review! Thanks for choosing Fluid.

Valorada con 5 estrellas sobre 5

Our company has ordered customised Moleskin Journals

Our company has ordered customised, logo products from Fluid Branding for several years now. The ordering process is easy, the service is excellent, and we reliably receive quality products. It's a grand experience from start to finish.

4 de febrero de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for your awesome review!

Valorada con 5 estrellas sobre 5

This was our first time using Fluid…

This was our first time using Fluid Branding to buy our company merchandise.The staff were very helpful and provided great customer service. They ensured we were happy with the products before sending them out. We would definitely not hesitate to use them again.

2 de febrero de 2022
Opinión espontánea
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks so much for your review! We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

We buy our Company Calendars from Fluid…

We buy our Company Calendars from Fluid Branding every year. They're always fantastic quality, our customers love them. The team are always wonderfully helpful and easy to deal with, delivery is usually ahead of schedule and they basically make it a very straightforward and easy experience.
Thanks to all!

27 de enero de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks so much for your brilliant review!

Valorada con 5 estrellas sobre 5

Thank you

Dear Fluid Branding Team,

thank you for the great collaboration and outstanding support on all merchandise needs!

24 de enero de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Go team! Thanks for your great review.

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with. Very efficient and on time. Products are always of a superior quality. Good having an Irish rep to work with.

22 de enero de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

We're so happy to hear this - Thanks for choosing Fluid.

Valorada con 4 estrellas sobre 5

Quick communication and good quality…

Quick communication and good quality print and promo item (we purchased swiss gear backpacks)

Delivery lead time was not too bad either considering order was placed over the Christmas period. We received them on the 5th of January.

17 de enero de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Glad to hear it! Thanks for choosing Fluid.

Valorada con 5 estrellas sobre 5

Excellent service

Highly recommend Fluid branding for you company merchandise.
Right from the start they couldnt be more helpful with the requirements we needed for our company products.
We will definitely be using Fluid branding in the future.

14 de enero de 2022
Logotipo de Fluid Branding

Respuesta de Fluid Branding

We're so happy we could provide a great service for you, and we look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

I love these people

I love these people! Excellent customer service and communication. On time with the delivery! I will use them again for my swimming school!! :)

28 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for choosing Fluid!

Valorada con 1 estrellas sobre 5

Unresponsive and unapologetic

I've worked with Fluid in 2020 and had a great service, so I thought to work with them again in November 2021 for our new merch but the service changed drastically for the worse. Our account manager was unresponsive and sent us proofs to approve of a completely different product after 3 weeks of back and forth emails and a very thorough briefing - when confronted with this, it turns out the items we had budgeted, approved and paid for were out of stock and they were very unapologetic about it, leaving me with no choice but to cancel the order and frantically look for another supplier on short notice. We've made a formal complaint and the manager was very thoughtful and issued a refund which we appreciate - however the service from the account manager was terrible.

22 de diciembre de 2021
Opinión espontánea
Logotipo de Fluid Branding

Respuesta de Fluid Branding

We're really sorry to hear that you have received customer service which is not up to our level of standard that we usually provide. At Fluid we aim to make the whole process as positive as we can. We're glad that we could offer you a refund to try and amend your experience with us, sorry again for any inconvenience caused.

Valorada con 1 estrellas sobre 5

Quite simply the worst experience i…

Quite simply the worst experience i have had with a supplier for some time.. Constant lies, over promised, under delivered, product substandard and not as per proofs. Told me I had been refunded which again was another lie. These guys are simply middle men, spend some time and find a direct supplier.

21 de diciembre de 2021
Opinión espontánea
Logotipo de Fluid Branding

Respuesta de Fluid Branding

We're really sorry that you have had these issues with your order. We want your experience of working with Fluid to be as positive as possible and this isn't the service that we wish to provide for our customers. Rest assured your refund has been issued and we apologise again for the inconvenience.

Valorada con 2 estrellas sobre 5

Slow delivery, damaged product

I requested a specific delivery date during my initial enquiry and was advised that date was achievable however once I had placed the order the delivery date kept getting pushed back and orders didn't start getting delivered until 2.5 weeks later, this was partly due to issues in Production from my understanding. This was a large corporate order that was planned so it was not ideal that delivery was so delayed. When I received the product it was also damaged. I wouldn't choose to order with Fluid again.

20 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Hey! Thanks for your review, really sorry to hear about the problems with your order. I will get in touch with the account manager and look into this further - I'll be in touch with you when I have investigated this further.

Valorada con 5 estrellas sobre 5

Fast

Fast, efficient, personnel service.
Computer order system very easy to use.

20 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for your review!

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