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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, so very flexible to our frequent last minute needs, just really accommodating and great quality products, one of our go-to suppliers for most of our branded goods, and even w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It’s not often I write reviews but this company have been so supportive. I contacted them on behalf of a family & a little girl 3 yrs old with Dipg. For those of you who don’t know this is a terminal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team at Fluid Branding are exceptional. Always going over and above to deliver on time, even at short notice ! It makes a pleasant change to have faith and trust in a company to delivery on... Ver más

Valorada con 5 estrellas sobre 5

Having dealt with Naomi @ Fluid before she was once again brilliant. I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation wit... Ver más

La empresa ha respondido

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,5

Todas las opiniones

(1767)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good quality

Good quality, as requested, great customer service from Alana and delivered on time when others could not - thanks for saving the day!

19 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for your review - Go Alana!!

Valorada con 5 estrellas sobre 5

All round excellence

Excellent service, really helpful with the artwork questions, timings and delivery spot on. The finished banner is high quality including the handy carry case, which was a pleasant surprise. I will use them again.

19 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Excellent stuff. Thanks for your review!

Valorada con 5 estrellas sobre 5

Company Branded Mugs

Recently, we have had the pleasure of dealing with fluid branding to organize 108 company branded mugs. Megan was brilliant throughout the whole journey and our order arrived a day or two earlier than expected. Excellent service!

17 de diciembre de 2021
Opinión espontánea
Logotipo de Fluid Branding

Respuesta de Fluid Branding

So happy to hear this Well done Megan!

Valorada con 3 estrellas sobre 5

THE QUALITY OF THE GOODS WERE GREAT

THE QUALITY OF THE GOODS WERE GREAT, THERE WAS JUST A FEW HICCUPS DURING THE ORDERING PROCESS WERE REQUESTS/ EMAILS WHERE MISSED LEADING TO SOME CONFUSION HENCE WHY I DIDNT GIVE 5 STARS

13 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for your review - Sorry if there was any confusion in the ordering process.

Valorada con 5 estrellas sobre 5

Would recommend

Fast, helpful comms, quality products. What more can i say, would recommend.

13 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Great stuff! Thanks for your review.

Valorada con 1 estrellas sobre 5

50 game shirts for staff various sizes

50 game shirts for staff various sizes, the sizing was ridiculous. Medium fitting more like small, larges likes mediums. Absolutely shocking. The inaccuracy actually made members of staff self conscious and refuse to wear them. We got what we ordered and the printing is good. But the size were so misleading. If I’m buying a medium I expect a medium, not a small labelled as a medium.

12 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thank you for your feedback, so sorry to hear about this I will bring this up with the account manager/ supplier and see what we can do to resolve this issue.

Valorada con 1 estrellas sobre 5

Ordered shirts & gilets 1 week later…

Ordered shirts & gilets 1 week later told me out of stock order cancelled said they would send me refund! Refund for gilets but still sent me out the worst quality shirts ever & charged 🤦🏼‍♂️

12 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

So sorry to hear about this, I will investigate this further with the supplier.

Valorada con 5 estrellas sobre 5

Excellent

Excellent to deal with, responsive and any delays are communicated well.

9 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Excellent stuff! Thanks for your review.

Valorada con 2 estrellas sobre 5

Difficult

Difficult
Continuous chasing up for a response, with one member of the team out another simply didn't respond despite multiple attempts at asking for an update/help, did not take on the responsibility for covering. 3rd party supplier sent a large order embroidered with incorrect branding, leaving them useless for commercial use, despite artwork being provided and proofs matching- seems to be a communication disconnect and lack of quality checking/approval process before dispatch. Received a refund but unfortunately this doesn't reverse time wasted, stress and missed opportunities

2 de diciembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Really sorry to hear that ordering was difficult for you, that's not the kind of service that we want to provide at Fluid. I've contacted the account manager to see what we can do to resolve this for you.

Valorada con 5 estrellas sobre 5

Regular Client

We are regular clients of Fluid Branding & direct as much of our business as possible through them. From the outset & throughout their professionalism knows no bounds. Always happy to recommend them.

2 de diciembre de 2021
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Respuesta de Fluid Branding

What a great review, thanks for always choosing Fluid!

Valorada con 4 estrellas sobre 5

Pleased with the service and the end…

Pleased with the service and the end result, with good communication throughout.
Its a shame it took so long to receive the VAT invoice though.

29 de noviembre de 2021
Logotipo de Fluid Branding

Respuesta de Fluid Branding

Thanks for your review!

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