Federation of Master Builders Opiniones 

879
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Raaj Constructions I recently had my garage roof replaced, and I couldn't be happier with the service. from the initial quote through to completion, the builders were professional, friendly, reli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well handled from start to finish explained all the benefits clearly and the inspector had a keen eye for detail.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

WoodStone Homes are super pleased and proud to have passed our Federation of Master Builders site inspection. Great to meet and discuss one of our live projects with FMB's Naiomi, thank you fo... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

FBC is becoming over priced to ratio of straight help to builders, it is constantly selling something and not providing enough advertising for public to know about us, It needs more than goo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Organización sin fines de lucro
  2. Mercado online

Sobre Federation of Master Builders

Escrito por la empresa

Join the FMB Find a Builder

About us

The Federation of Master Builders is the largest trade association for the UK construction industry and a not-for-profit organisation that is run by members for members.

Our mission

We support small and medium-sized construction companies to grow and manage their business by providing a wide range of support services such as contract templates, unlimited expert advice, online training, and access to a community of fellow professional builders.

Our members must pass an independent inspection and strict vetting process before they join the FMB to ensure they meet the high standards expected of a Master Builder company.

We also connect clients with professional, local builders they can trust through our free Find a Builder service. Our series of ultimate guides for home renovation projects helps clients to understand what to expect during a building project.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

879 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(879)

114 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Master builder federation very bad

Very disappointed with their services—they just take money from clients and are completely unprofessional. Don’t waste your time with them; you’ll lose both time and money. The worst on the market. Their staff is incapable of communicating with customers. They have no expertise in the field and have no idea how to handle clients. Extremely dissatisfied. Stay away from them—you’ll just waste your time and money. Be careful!

18 de febrero de 2025
Opinión espontánea
Logotipo de Federation of Master Builders

Respuesta de Federation of Master Builders

Dear Uk construction,

We’re extremely sorry to hear that you are unhappy with the service you have received from the FMB. Unfortunately, we have been unable to locate any records for you on our systems so we’ve not been able to contact you to discuss your concerns further, and hopefully resolve them. Please contact membership@fmb.org.uk at your earliest convenience and we’ll happily look into your situation further.

Kind regards,
The FMB

Valorada con 5 estrellas sobre 5

Amazing team

The whole team is very professional, communicative and friendly.

12 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear Avi,

Thank you for the positive feedback, we're very happy to be of service.

Welcome to the FMB, and thanks for championing high standards in our industry.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Because it's a bona fide Government…

Because it's a bona fide Government endorsed body we value our membership.
You do go and physically check works and liaise with FMB customers which is reassuring.

11 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear Simon,

Thank you for the kind review, we're glad to hear that you value the service you receive from the FMB.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

proud to be a member of the FMB it…

proud to be a member of the FMB it helps with so many issues whilst running my Buissness in the construction industry.

7 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear Barry,

Thank you for the kind review, we're glad to support quality builders across the UK.

Thanks also for your continued support, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 2 estrellas sobre 5

I haven't heard or talked to any body…

I haven't heard or talked to any body for a year

5 de febrero de 2025
Logotipo de Federation of Master Builders

Respuesta de Federation of Master Builders

Dear Phill,

We're sorry to learn that you haven't heard from us recently - one of our team will be in touch to discuss any concerns you might have.

In the meantime, please do feel free to reach out to our membership team on 0330 333 7777, or via membership@fmb.org.uk

Kind regards,
The FMB

Valorada con 5 estrellas sobre 5

Great deals for members

Great deals for members. Very supportive.

Also a great place to find vetted quality contractors.

5 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear Asa,

Thank you for the kind review, we're glad to be of service and proud to support some of the best builders in the UK.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Very good and helpful advice and…

Very good and helpful advice and information given and always a pleasure to speak to the advisors.

5 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear Liam,

Thank you for the kind review, we're very happy to be of service to quality builders around the UK.

Thanks also for your continued support as a member, and for championng high standards in our industry.

Best regards,
The FMB

Valorada con 1 estrellas sobre 5

Not worth the money

We now pay over £80 per month for a magazine. We get maybe one lead about every 3 months and when we apply to get the lead its already gone as so many people apply for that one lead. This will be my last year with the federation unless the service improves. For that £80 we can get 5 - 6 leads a month with my builder or my job quote for example.

5 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear Craig,

Thanks for reaching out - we're sorry to hear that you're not getting the most out of your FMB membership. One of our team will be in touch to discuss your concerns.

Kind regards,
The FMB

Valorada con 2 estrellas sobre 5

I question how much you vet new members

I question how much you vet some of your members,
Take one example, Green Builders, Thomas Sproul,
he claims to have 20 years experiences, he has refurbished a modern house, all of his website pictures are of other contractors work, he worked in his dads shop and then in an office, for me for 6 years, so all his references must be false.

5 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear Brian,

Thank you for taking the time to feedback your concerns. We have a call booked in tomorrow to discuss the outcome of our investigations. Thank you for being a valued FMB member.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Most professional outfit

Most professional outfit, always there for support and training. Proud to show the logo.

5 de febrero de 2025
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Respuesta de Federation of Master Builders

Dear John,

Thank you for the kind review - we're proud to support quality builders all over the UK.

Thanks also for your continued support, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

I was very happy with the service…

I was very happy with the service provided by Amanda of the FMB Dispute Resolution Team. I was kept updated at every stage of the process and most of all the outcome was satisfactory to both our client and ourselves. This services is very important when there are disputes between client and contrator to have third party involvement. Very happy with outcome and can highly recommend this process to anyone finding themselves in a simular situation.

17 de enero de 2025
Opinión espontánea
Logotipo de Federation of Master Builders

Respuesta de Federation of Master Builders

Dear Robert,

Thanks again for another kind review - we're very proud that our Disputes team continue to offer such a good service to FMB members and the public.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Great communication

17 de enero de 2025
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Respuesta de Federation of Master Builders

Dear Euro Elite Projects Ltd,

Many thanks for the kind review, we're glad to hear that you're happy with the service you receive as an FMB member.

Thanks also for your continued support, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Friendly staff

10 de enero de 2025
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Respuesta de Federation of Master Builders

Dear Michael,

Many thanks for the kind review, we're always happy to be of service.

Thank you for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, professional and interested in promoting good Builders

19 de diciembre de 2024
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Respuesta de Federation of Master Builders

Hi Hayley

Thank you for your kind review - and welcome to the FMB!

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Janet from FMB was very helpful &…

Janet from FMB was very helpful & polite throughout the process.

19 de diciembre de 2024
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Respuesta de Federation of Master Builders

Dear Addems & Hambling LTD

Many thanks for your kind review, we're always glad to be of service. Welcome to the FMB!

Best regards
The FMB

Valorada con 5 estrellas sobre 5

Friendly customer service

Friendly customer service

13 de diciembre de 2024
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Respuesta de Federation of Master Builders

Dear RAAJ Construction Limited,

Thank you for the kind review, and welcome to the FMB! We look forward to supporting your business, and championing high standards in construction together.

Best regards
The FMB

Valorada con 1 estrellas sobre 5

I'm very disappointed with the fmb Web…

I'm very disappointed with the fmb Web site l don't get many job referrals but when l do l can't navigate the Web site to respond to the referrals

2 de diciembre de 2024
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Respuesta de Federation of Master Builders

Dear Multi-Trades Building Services,

We're sorry to hear about your difficulties pertaining to our online job leads. A member of our team will be in touch to help you get more out of this service.

Best regards,
The FMB

Valorada con 5 estrellas sobre 5

Great resource for builders and the…

Great resource for builders and the Home Improvement Industry.

1 de febrero de 2024
Logotipo de Federation of Master Builders

Respuesta de Federation of Master Builders

Dear Select Products (Yorkshire) Limited,

Thank you for the kind review, we're glad to hear that you are getting good value from your FMB membership.

Thanks also for your continued support, and for championing high standards in our industry.

Best regards,
The FMB

Valorada con 1 estrellas sobre 5

Completely worthless

An endorsement from FMB is completely worthless. In fact, you are likely to get a complete cowboy builder as they will use the quality mark from FMB to hide behind their inadequacies. Also be warned about what FMB say about managing a build, again completely worthless. My advice is simple: -

1. Do not pay a deposit
2. Check to see if a builder has any outstanding court judgements
3. Have your own contract from the Kitchen, window people.
4. Manage your own internal works for example flooring and fixtures and fittings. Painful but worth it in the long run.

FMB state that do not pay upfront, well if your house is a complete building site then you have no option but to pay because the builder walks out, effectively blackmailing you. Finally, if you are in a mess then FBM will ignore you completely. BE WARNED!!!

Please read other 1* reviews on this site as they are broadly in line with my experiences

1 de diciembre de 2024
Opinión espontánea
Logotipo de Federation of Master Builders

Respuesta de Federation of Master Builders

Dear Joe,

We’re sorry to hear about your experience. Unfortunately, we’ve been unable to locate your case based on the details provided.

If you could share any additional information, we’d be happy to investigate further. You can contact us on 0113 201 4263, or via disputes@fmb.org.uk

Kind regards,
The FMB

Valorada con 5 estrellas sobre 5

Proud to be part of the FMB

FMB is taking an active approach to inform residents and to assist builders! Clients understand the value of working with an FMB approved member.
Thank you

2 de diciembre de 2024
Logotipo de Federation of Master Builders

Respuesta de Federation of Master Builders

Dear Marta,

Thank you for the kind review, we're proud to support quality builders such as yourself.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

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