FNX Bathrooms Opiniones 

368
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Had 3 deliveries from FNX, none arrived on due delivery date, on checking tracking no tracking was available, was told by FNX repeatedly just have to wait till tracking updates!! On contacting the co... Ver más

Valorada con 4 estrellas sobre 5

Ordered a replacement cistern handle via eBay. There was a delay in delivery caused by Evri as it was stuck in the network for 2 days but the product itself and the communications between myself and F... Ver más

Valorada con 5 estrellas sobre 5

We lost a part of the cistern six months after we bought it as we had a massive delay getting our bathroom fitted. I reached out to the company via ebay, wondering if they had a spare part and they we... Ver más

Valorada con 5 estrellas sobre 5

The team there are so helpful and helped me source most of the bits for my bathroom at a much better price. I would highly recommend I had bits posted and I went to collect some too and everything is... Ver más

Información sobre la empresa

  1. Proveedor para baños

Escrito por la empresa

Allied to an unrivaled range of products, at unbeatable prices FNX Bathrooms has a total commitment to excellent service, as we work relentlessly to perfect the traditional customer service values from 30 years ago to the online retail environment of today. From the moment that you click into the FNX Bathrooms website, you can rest assured that your shopping experience will be care free, with same day dispatch for orders placed by 4pm (Monday to Friday), free and next day delivery available, a 100% secure website and a 30 day money back guarantee for total peace of mind. Behind all of this, our dedicated customer services team is here to help you when you need them, from advice on your purchase, through to delivery and installation.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

368 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 20% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(368)

93 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service

Purchased a boiler kitchen tap and it arrived quickly but after installation the filter provided was faulty and leaked. I contacted FNX and they responded immediately and had their supplier send a replacement which arrived in only a couple of days so I wasn't left waiting to use the boiler too long. Really helpful and great experience with them.

19 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five star service.

Had a slight issue fitting a vanity unit but Chloe came to the rescue.
I cannot fault this company at all with there aftersales process.
If you are looking to update your bathroom this company is the one to go too. Very highly recommended

16 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a shower (bath mixer tap…

I ordered a shower (bath mixer tap shower set) through B&Q. The box was marked ‘FRAGILE’ but arrived dented, ripped and wet. Then when my plumber tried to install it the hose was too short. Product reviews show other people have had the same issue. Tried to contact them but no response. Absolutely unacceptable and upsetting as people spend hard earned money in good faith and get this in return…

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Ordered 2 toilets from this company. The delivery process was smooth. I sent one back as it was too tall for my bathroom which was an easy process thanks to the team. I then ordered a smaller one. A hook was found to be missing after a long gap between the purchase and my workmen noticing, but again the team accommodated very quickly and sent the required part. I am happy with the speed and quality of the service and am happy with my final products

28 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service , its really nice to deal with a company that does what it says. Ordered a Boiling hot water tap and tank and it was delivered very fast and i was informed all the way.
Thankyou , i will order again

9 de enero de 2026
Valorada con 5 estrellas sobre 5

Missing part to the toilet flush…

We received the toilet & we then found there was a part missing, I contacted FNX on their help contact, they replied within the hour, I explained the part was missing & we had checked all the packaging, they said they would have to order the part, we received it today, less than week to sort, fantastic response & help, thank you

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service.

Product was as described, good quality for the price range and delivered within the time advised when ordered. Very pleased and will use this company again.

30 de diciembre de 2025
Valorada con 5 estrellas sobre 5

FNX Bathrooms to be recommended

So pleased to have found a supplier for an original RAK toilet seat at a great price! Very easy to order and amazing quick delivery. Very happy and I certainly will recommend FMX Bathrooms and if needed order from them again.

15 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Ordered vanity unit via BQ marketplace…

Ordered vanity unit via BQ marketplace 5.12.25 on next day delivery..still hadn't received..contacted seller who issued a replacement on next day delivery..its the 18th and I'm still waiting..they won't issue a refund at this stage..13 days I have been waiting..if they cant sort out its delivery with APC...dont touch with a barge pole

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality bathroom cabinet fitted- water damage

I had a bathroom cabinet fitted from this company under a year ago, and it has already developed serious water damage. For a bathroom product, this is completely unacceptable.

I contacted the company for help, but their response was dismissive. They refused to offer a repair, replacement, or any compensation, claiming it was “environmental deterioration.” This is far too soon for a product like this to fail.

Buyer beware: the quality is poor, and customer service is extremely disappointing. I would not recommend this cabinet to anyone.

17 de diciembre de 2025
Opinión espontánea
Logotipo de FNX Bathrooms

Respuesta de FNX Bathrooms

Thank you for your feedback.

The cabinet was purchased close to 12 months before the issue was reported. We reviewed the matter in full and also submitted a warranty claim to the manufacturer on the customer’s behalf. This claim was declined on the basis that the deterioration shown was consistent with moisture ingress over time rather than an inherent manufacturing defect.

After the initial six month period, consumer law requires evidence that a fault was present at the time of sale. Based on the information and images available, this threshold was not met.

Bathroom furniture is designed to be moisture resistant, not waterproof, and environmental exposure over time can cause this type of deterioration even where there are no leaks or flooding.

While we appreciate that this outcome was disappointing, the assessment and response were based on both the manufacturer’s findings and our legal obligations.

Valorada con 5 estrellas sobre 5

Polite, professional and fast

I have ordered some radiator valves and messed up the delivery address. After contacting the seller, Chloe from FNX Bathrooms got in touch very quickly and resolved my problem. I was over the moon as time was really an issue in my case. It was a pleasure dealing with FNX Bathrooms and I would definitely come back to do the business with them. I fully recommend FX Bathrooms, they are polite, professional and fast.

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service and good prices

Very rapid delivery and great customer service
Due to health problems I did not open the box for 3 months but when I asked about a missing part the email help responded within 10 minutes and I had the part within 48 hrs
Excellent service

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really happy with the taps and drainer…

Really happy with the taps and drainer unit I purchased from FNX.
The service was great from start to finish + a great product = a very happy customer.
Chloe was fantastic to deal with.
Highly recommend and I will use again.

17 de noviembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más