FNX Bathrooms Opiniones 

368
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Had 3 deliveries from FNX, none arrived on due delivery date, on checking tracking no tracking was available, was told by FNX repeatedly just have to wait till tracking updates!! On contacting the co... Ver más

Valorada con 4 estrellas sobre 5

Ordered a replacement cistern handle via eBay. There was a delay in delivery caused by Evri as it was stuck in the network for 2 days but the product itself and the communications between myself and F... Ver más

Valorada con 5 estrellas sobre 5

We lost a part of the cistern six months after we bought it as we had a massive delay getting our bathroom fitted. I reached out to the company via ebay, wondering if they had a spare part and they we... Ver más

Valorada con 5 estrellas sobre 5

The team there are so helpful and helped me source most of the bits for my bathroom at a much better price. I would highly recommend I had bits posted and I went to collect some too and everything is... Ver más

Información sobre la empresa

  1. Proveedor para baños

Escrito por la empresa

Allied to an unrivaled range of products, at unbeatable prices FNX Bathrooms has a total commitment to excellent service, as we work relentlessly to perfect the traditional customer service values from 30 years ago to the online retail environment of today. From the moment that you click into the FNX Bathrooms website, you can rest assured that your shopping experience will be care free, with same day dispatch for orders placed by 4pm (Monday to Friday), free and next day delivery available, a 100% secure website and a 30 day money back guarantee for total peace of mind. Behind all of this, our dedicated customer services team is here to help you when you need them, from advice on your purchase, through to delivery and installation.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

368 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(368)

93 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

FNX Bathrooms - AVOID

Placed an order for a sink/vanity unit through B&Q marketplace. Have been messed about with missed collection excuses, then only to get "sorry the item has been returned by courier damaged". These chancers are selling items they don't have in stock, You can't call them directly, only messages through B&Q. I wouldn't recommend anyone tries to buy anything from this organisation. B&Q should also bear some responsibility as it is their duty to vet any company wanting to sell on their marketplace platform. Poor all round experience.

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just been to FNX

Just been to FNX , staff are absolutely fantastic especially Dean and Sam . Nothing was too much trouble and fantastic prices .

5 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Good customer service but bad delivery…

Good customer service but bad delivery - Half of my order arrived next day via DX as promised through B&Q which was great, however still waiting for the second half to arrive via EVRI (cistern for the toilet that's been delivered). I gave over a week for delivery before my project HAS to start thinking this would be enough time, however almost a week later still no sign for the sake of saving a few quid shipping the lighter item via EVRI

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy replacement process

Ordered corner sink and vanity unit, arrived quickly, very well packed, nice just what we wanted. Unfortunately sink had marks on it which we couldn’t clean off. After couple of e mails and sent pictures, prompt response and substitute dispatched.

3 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Company okay, Chloe great!

Had some slight issues with parts of my order arriving damaged, but Chloe went above and beyond to get things sorted so that I could finish a job within the estimated time frame, can’t thank her enough!

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent after-sales service

Brilliant after-sales service! After a minor issue with a basin tap, I contacted FNX. They responded immediately and quickly arranged a replacement, keeping me updated regularly. Many thanks to Chloe who resolved my query the same day.

20 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Issue solved quickly

Toilet pan sadly arrived damaged but contacted them through b&q and it was resolved super quickly
I understand this isn't fnxs fault and that these things can happen in transport

14 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service not reasonable

Sadly not a a great experience. Bought a shower from B&Q through these guys. Images showed a completely smooth shower cable but a very ribbed one arrived. I contacted them with photos clearly showing the difference but all I got was argument from them. They even said they could see ribs on the smooth one in the photo, which is genuinely laughable and seems very much like a deliberate lie on their part. They blamed the manufacturer and took no responsibility - not great. An awful customer experience. Avoid.

11 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The ordered item has not been deleted…

The ordered item has not been deleted vered in time and no responses to my calls from customer services. Had to contact the bank and cancell the order after reading the online reviews. Do nit recomend.

8 de octubre de 2025
Valorada con 5 estrellas sobre 5

Good Customer Service

FNX sent the wrong item out but quickly sent the correct item and collected the incorrect item the next day. Good customer service by the lady we spoke to on the phone. Would use this company again.

6 de octubre de 2025
Valorada con 1 estrellas sobre 5

I ordered an item that showed it was in…

I ordered an item that showed it was in stock and I was informed in an email that it was shipped but 3 working days later nothing was received. When I phoned the company, I was told it was lost. I asked to pick one up but was then told they don’t have stock. This needs to be on the website so that I can make an informed decision.

29 de septiembre de 2025

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