Ford Insure Opiniones 

1835
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy to get a Defacto 4* car insurance. Website is very clear and smooth to get through various steps. Online account access for documents is straightforward. While most big companies annoyingly... Ver más

Valorada con 5 estrellas sobre 5

I’ve recently been having car troubles and sorting things out with insurance companies are usually such a hassle, but over the last week I’ve had such a good experience with Ford Insure, every advis... Ver más

Valorada con 5 estrellas sobre 5

Great service been aloyal customer for a few years , and can not fault the service sales great and all ways comes with wonderful help and advice. Fords a great company along with there cars, sales s... Ver más

Valorada con 5 estrellas sobre 5

Fords are my favourite cars. I am a loyal Ford driver. I decided to go for the Puma Gen e as paying for petrol was getting too much. I went to lookers in Chelmsford, Andrew was friendly, knowledgeable... Ver más

Información sobre la empresa

  1. Aseguradora
  2. también en la categoría
  3. Agencia de seguros de automóviles
  4. Compañía de seguros

Escrito por la empresa

Great cover to get you on the road. Our cars feature many advanced systems and components, all built with pride, passion and expertise. The same applies to the expert care and cover that comes with Ford Insure comprehensive car insurance.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1835)

131 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

AVOID

If I could provide this company with zero stars then I would. I purchased a car on HP through Ford trust (which I also t issues with) and thought it would be best to get Ford insurance too to keep everything in house if in the unfortunate circumstance of an accident, I needed quick simple support. What I received was the opposite. They sold my insurance claim to admiral law (check their reviews - you’ll get the idea). Ford had completely wiped their hands of me. I was involved in a hit and run car accident in February 2023, the other driver was at fault and the case is still ongoing. I’ve been more than fair and patient but I have been left with no resort but to go to the financial ombudsman. Sincerely disappointed, I loved my eco boost fiesta but since it self destructed shortly after the plan was paid off I have vowed I will never use or recommend Ford again. Their employees lack empathy, compassion, accountability, integrity and 3 years later I am still experiencing aggro. Pagans.

5 de junio de 2026
Opinión espontánea
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Respuesta de Ford Insure

Hello Leah,

Thank you for taking the time to share your experience with us. I’m really sorry to hear how disappointed you’ve been with the support you’ve received following your accident, I can only imagine how frustrating it must feel for this to still be ongoing after such a long time.

We’d like to clarify that Admiral Law is a separate company to us. They specialise in legal services and personal injury claims, and while they work alongside us in certain cases, we don’t have access to their systems or files, and we aren’t trained legal professionals. As your claim involves a personal injury element, it is being handled directly by Admiral Law. They also have their own Trustpilot page should you wish to share feedback specifically about their service.

That said, we’re really sorry to hear that you’re also unhappy with how your claim has been handled from an insurance perspective. This is certainly not the experience we aim to provide. I have registered a complaint to ensure your concerns are fully reviewed and investigated.

If you would like us to request a call back from Admiral Law on your behalf, please can you send your full name and Admiral Law's reference number to the email address below.

Thank you,
Rach

ReviewFeedbackSupport@admiralgroup.co.uk

Valorada con 1 estrellas sobre 5

Absolutely no customer loyalty

Absolutely no customer loyalty, the best offer they could give me was an extra £50 per month on my policy, their excuse was repair costs go up, despite me being the one who pays for the repairs, so it literally makes no sense.

18 de mayo de 2026
Opinión espontánea
Logotipo de Ford Insure

Respuesta de Ford Insure

Hello Laura.
I’m really sorry to hear the renewal premium has not proved competitive for you this year. I can understand how frustrating that must feel.

We do our utmost to ensure that our rates are fair and reasonable for all customers. Our assessment of the rate to charge for any customer is based on our experience of claims for comparable policyholders, there are over 40 different factors that are taken into consideration when calculating your renewal premium.

That said, we understand how important it is to feel valued as a customer, and we appreciate you taking the time to share your feedback. We’ll be sure to pass your comments on to the relevant team to review.

If you’d like any further assistance with your policy, please send your full name, policy number, best contact number and query to FordFeedbackSupport@admiralgroup.co.uk and we'll arrange a call back from the relevant team. - Courtney

Valorada con 4 estrellas sobre 5

Ford/Admiral - a good team for Ford car insurance..

Easy enough website to use. And I'm 82!! Occasional glitch when I had to retrace my steps but end result ok. Fair price (for this country!!) When I insure my second Ford in a few weeks time it should be better again.
There are cheaper companies but I'm a Ford man and some relatively unknown insurers left me a little bit suspicious of what I would be getting for the lower price if it came to a claim( which luckily I've never had to do!!)

13 de mayo de 2026
Valorada con 5 estrellas sobre 5

BEST PRICE FOR ME

SOLD MY DEISEL AUDI Q7 AND BOUGHT A FORD EXPLORER ELECTRIC CAR. THOUGHT I WOULD HAVE TO PAY THROUGH THE NOSE FOR ELECTRIC CAR INSURANCE BUT SAVED OVER £1000 ON LAST YEARS PRICE

12 de mayo de 2026
Valorada con 5 estrellas sobre 5

Early days

Early days. Only just become insured with Ford Insure but so far so good and Policy offers the cover I want at a price I'm happy with. Whether it's a coincidence or not I just got a Ford car & that is why I needed insurance!

9 de mayo de 2026
Valorada con 5 estrellas sobre 5

Buying a new car

I have to say I did not have a great experience last time When I brought my car but this time around. Daniel helped me all the way through and did not mind how many questions I asked, and when I collected the car he didn’t just give me the keys and say here you go he explained all the things that the car can do. Can’t fault him at all.

4 de mayo de 2026

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