Frank Harris & Co Opiniones 

211
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've had a great experience with this agency. Madeleine, my property manager, responds quickly and has solved every problem I've brought to her. Jaydn, who helped me through the rental process, was... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They asked u to pay “ holding deposit “ first to hold flat . They have been showing flat to other clients with ur offer as plan b for several weeks hostage ur payment ghosting me, other agents , once... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A seamless service from start to finish from Alison at Frank Harris estate agents. We came to sell our investment property in Bloomsbury and invited three local estate agents to provide a valuation an... Ver más

Valorada con 5 estrellas sobre 5

I can’t recommend Zak highly enough! As someone who had never rented before, I was a bit nervous about the whole process, but Zak made it completely stress-free. He was incredibly responsive and alway... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios

Escrito por la empresa

Frank Harris & Co. is a central London-based estate agent with over 40 years of success in the business. During this time, we have built up an in-depth understanding of the areas we cover, which include Bloomsbury, Kings Cross, Barbican, the City, Clerkenwell, South Bank and Waterloo. Many of the team at Frank Harris & Co. live and work within these areas, so we have first-hand local knowledge to share, as well as real understanding of the unique character of these parts of London and the properties for sale or rent within them.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(211)

42 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Mr Dowd-Frank Harris long Lane EC1A

I've used Chris Dowd and many of the others from his office on many occasions and each and every time he has gone above and beyond to help and will go out of his way when necessary to make it as stress free and straight forward as possible, i 100% will happily highly recommend

4 de abril de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear SImon, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Great team

Great team, very efficient

31 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Jessica, Thank you for taking the time to rate your service with the Frank Harris team. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

I want to thank Chris Dowds and all his…

I want to thank Chris Dowds and all his team at Frank Harris City Branch for all their hard work for me over the last few years. It’s been a very special relationship and they’ve done a remarkable job for me looking after my portfolio of rental properties. Thanks guys!

31 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Tom, It’s great to hear that you have had a brilliant experience with our City office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Great flat

Mitchell Max found us a great flat - just what we were looking for. He was knowledgeable and helpful through the letting process.

31 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Michael, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Dedication and customer focus

Charlotte and Tina have both gone beyond to secure my lease. A very dedicated, professional and committed team who are really looking at their client’s needs.

25 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Daniel, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

The Best!

Super helpful, informative and a great holding hand. Makes everything so straightforward for a landlord.

18 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Thank you for your kind comments and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Absolutely brilliant advice and…

Absolutely brilliant advice and efficient service. Charlotte was very professional and helped me with all my many questions. Cannot recommend her and the agency enough, especially for a first time renter.

22 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Caroline, Thank you for your kind comments regarding Charlotte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Mitchell was great

Mitchell was great! Extremely pleasant and helpful - understand your needs and always on the ball. Would recommend!

1 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear MJ, Thank you for taking the time to leave a wonderful 5 star Google review. Mitchell will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Moving to London

We moved from Germany to London and had no idea about the housing market in the UK. Charlotte helped us find our dream flat and navigated us through the tenancy process. Charlotte and Frank Harris are highly competent and trustworthy. Thank you!

22 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Robson, We really appreciate you taking the time to leave such lovely comments about Katy They will be so pleased to read your 5 star review. Please do not hesitate to contact us in the future. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 1 estrellas sobre 5

Moths and Black Mould: A Move In Nightmare

Absolute nightmare.
We moved in last week to a flat rented through Adeel, Nicole and Mark in the Waterloo branch. We found the flat infested with moths, not cleaned properly (the cleaners came in a second time upom request, but they still left the flat in an average state at best). If that was not enough, the flat was filled with the previous tenant's belongings, including but not limited to laundry, bedding and towels as well as greasy pots and pans.
Finally, we requested in our offer the bathroom to be treated of all mould, only to discover the back of the toilet caked with black mould. And here we are stuck for three years. Don't repeat our mistakes: avoid them at all costs. A week in, we are still waiting for pest control.
(The one star is only because they have a maintenance team that picks up the phone - but isn't that the bare minimum?)

14 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. We cannot find you in our database, so if you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards,Asma Chughtai, Customer Relations Team

Valorada con 1 estrellas sobre 5

Got stood up at viewing…

Got stood up at viewing…
But guess this is just a reflection of the London market right now where agents can afford to lose a few clients given they have more than enough demands from other leads

18 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear RLT, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Over the past few months I have had a…

Over the past few months I have had a number of enquiries relating to my account with Frank Harris. My contact is Danielle Longmuir. She has been excellent! Responsive. Conscientious. Helpful. Friendly.
She is a pleasure to deal with!

18 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear CustomeTimr, Thank you for your kind comments regarding Danielle and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Great experience with Christopher Dowds

Chris and his team were friendly, helpful and professional. I had a very smooth process of viewing, finalising contact and moving in. Chris and his team are always available to help and provided extremely helpful advice. I would reach out to the Chris and team again when I need to move again.

17 de agosto de 2022
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Richie, We really appreciate you taking the time to leave such lovely comments about Chris. He will be so pleased to read your 5 star review. Please do not hesitate to contact the Frank Harris team in the future. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Helpful agent (Mitchell Max)

Mitchell was really helpful and was very friendly in my search for properties in London.

15 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Divyia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Quick and professional with great viewings

Very quick to respond to initial viewing request, the viewings given by Mitchell were very professional and helpful. He had our best interests in mind as renters and gave a lot of information about the properties.

14 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Andrew, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Kevin Ilunga

I would recommend Kevin - he worked very hard to make renting a property in the Barbican as straightforward as possible. I was very impressed with his customer service. He was able to organise viewings at short notice, and provided all the essential information. He is also very easy to chat with.

11 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Dima, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience, Mitchell provided a good overview and was very accommodative.

10 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Vagiz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

It was very nice to meet with the agent…

It was very nice to meet with the agent Mitchell Max, he showed me couple of properties and provided with the all information I needed. Would be very happy to come back to work with him again. Natalia Boguslavscaia

19 de julio de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Valorada con 5 estrellas sobre 5

Great estate agent for rental properties in the Barbican, London.

I have dealt with Mitchell Max at the Frank Harris branch in Long Lane, London now on three different occasions whilst organising renting apartments within the Barbican estate. Each time I have been 110% impressed by his expert understanding of the process, educated, passion for and knowledge of the area and his friendly but professional demeanour.
Mitchell has great communication skills and kept me informed of all the updates I needed along the way, liaising regularly with either myself or my partner.
I would thoroughly recommend seeking him out if you are looking to be either a landlord or a renter within the EC2Y postcode but especially if you are interested in the Barbican!

9 de agosto de 2023
Opinión espontánea
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Respuesta de Frank Harris & Co

Dear Helen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Mitchell, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

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