Freeola & GetDotted Opiniones 

374
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Ver más

Valorada con 5 estrellas sobre 5

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Ver más

Valorada con 3 estrellas sobre 5

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de Internet
  2. Proveedor de servicios de Internet
  3. Empresa de alojamiento web

Información proporcionada por diversas fuentes externas

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,1

Todas las opiniones

(374)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Years of trouble free service

I set up two web sites many years ago with Freeola and I am pleased to say the service has been first class. When I have needed help to change one site to a 'shop' technical support was fantastic. When I wanted to send e-mails from my web site address, once again the technical support was fantastic. I have absolutely no complaints at all in the years I have been with Freeola and I have no intention of changing from them. Highly recommended.

10 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Have been with them several years now and highly recommend them. Always very helpful and patient with me (septuagenarian who needs help occasionally) thank you Freeola.

10 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Freeola pushes the right buttons!

Having recently moved home, I decided to stay with Freeola who had given me outstandingly reliable Internet connection for around 15 years along with a host of fully featured email accounts.
Unfortunately, an issue arose over billing but this was quickly resolved by Nic following a telephone call and subsequent email. The error was corrected and I even received an apology without asking for one something that seems rare these days, I was totally satisfied with the whole experience.
This is only the second time I had needed to contact support in all of the time I've been with them, largely due to their extensive on-line guides, ut it's good to know that there's a human being on the end of the phone if you need one.

11 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been with Freeola for a long while.

I've been dealing with Freeola for a good number of years now and can honestly say there has never been reason for complaint. They take care of my needs and although I'm not the most competent with the service they offer me I've never had to call the helpline as everything (that I need) is easy to follow.

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Long-term happy Freeola customer.

I've been a very happy Freeola customer (broadband and domains) for over 23 years! These days especially, it's rare to trust and like a company when most are faceless and nearly impossible to contact when required. Keep it up...

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class

Freeola has hosted our personal domain for many years. Never had any problems. Easy to contact by phone for advice which is always prompt, professional and friendly. Reasonably priced.

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Freeola for many years

I have used Freeola for many years, following a friend’s recommendation, and always found them to be very straightforward in what they do.

They host my 2 business websites and associated email servers. Navigation through their website / webmail and control panel is simple and it’s an easy task to make any changes to my website pages and email settings.

There have never been any problems over the years, but I feel confident that their support is there if needed.

I always recommend Freeola to my friends.

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable Service

Been with Get dotted/Freeola for many many years. My husband was self employed when we started with them but is now retired, but we have stayed with them. Our email works away fine and, on the couple of occasions when I have had to ask a question, the very patient and understanding person at the other end was always able to help. Can’t ask for more.

17 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A valuable service.

We have been customers of Freeola for absolutely years and the one thing we have always loved about the company, is that you can phone them and a person, not a machine or someone abroad, will answer the phone and talk to you. They don't blind you with technical questions, just plain, helpful suggestions and answers. They DO REMEMBER to phone you back if that is required. We have never considered moving away from them as they are a good ,friendly, reliable and helpful service. We also feel that they genuinely care about what they provide.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic professional company

I have used Freeola for about twenty years and have found them to be a very professional company.
I find them very competitive for pricing and I highly recommend them

8 de agosto de 2024
Opinión espontánea

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