Freeola & GetDotted Opiniones 

374
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Ver más

Valorada con 5 estrellas sobre 5

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Ver más

Valorada con 3 estrellas sobre 5

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de Internet
  2. Proveedor de servicios de Internet
  3. Empresa de alojamiento web

Información proporcionada por diversas fuentes externas

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,1

Todas las opiniones

(374)

23 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Very Satisfied

Have been with Freeola from their very beginnings.
From buying a number of domain names and running a few websites.
Customer service has been superb, and patient when dealing with computer luddites like me!

7 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superlative customer support

After upgrading my broadband I was not getting the connection rate that I expected. The very helpful assistant at FreeOla talked me through the necessary steps, and arranged for an Engineer to check my line.

A couple of days later and I had an engineer fit a new master socket, free of charge of course, and now I'm getting the rate I'm paying for.

Customer Support from FreeOla has always been superlative on the few occasions I have needed it over the last 20 years. Bravo.

17 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service, highly recommended!

I have been a Freeola customer for over 20 years and throughout had always a positive experience. Fast, reliable broadband and a really good offer for domain names and hosting. Support staff are very knowledgeable and friendly. Highly recommended!

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable service and excellent Customer support

I have been with Freeeol a for 15 years. Using their broadband and Domain hosting facilities.

They provide me with a reliable service and, if there is a problem, REAL people I can talk to on the phone.

The service and the excellent Customer service is what keeps me with Freeola.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been associated with for a good…

I've been associated with for a good ten years
I started by using their FREE email addresses. Then when I needed a domain name, it was obvious that I would use FREEOLA as they have supported me, whenever, I believed I had a problem. AW

6 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have always found Freeola incredibly…

I have always found Freeola incredibly helpful and responsive. I’ve been with them for many years and not had many reasons to have to contact them for help as it’s always been smooth running. Would definitely recommend them

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been with them for many years

I've been with them for many years, with internet privision and two web sites. Cost and reliability always first class. Very seldom had needto contact them, but when I have they've always quikly given accurate and helpful answers in a friendly way.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service provider

After absolutely shocking service from our last provider we decided to change to freeola, wow, what a difference, from explaining the process of moving and checking up on us every step of the way .All the phone operators are knowledgeable, no being passed around from department to department, so happy with our service now.

10 de julio de 2024
Opinión espontánea

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