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Free Spirit Travel Insurance Opiniones 

4278
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You were helpful and listened. With any difficulties you made light of them such as not being able to get in to the information you had relayed to me . Thank you most insurance companies just ask a se... Ver más

Valorada con 5 estrellas sobre 5

Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Ver más

Valorada con 4 estrellas sobre 5

Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros de viaje
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros

Escrito por la empresa

Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.

Free Spirit Travel Insurance - gives you the freedom to travel

Escrito por la empresa

Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
This means it provides one of the highest quality offerings on the market
MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
NO AGE LIMIT
Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
PEACE OF MIND INCLUDED
Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
COVER FOR THE WHOLE TRAVELLING PARTY
We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
SPORTS AND ACTIVITIES
You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
UK CUSTOMER SERVICES
Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
CRUISE SPECIFIC COVER
We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(4278)

196 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good customer service retained my custom

Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Every thing was explained carefully and she ensured that I had undersrtood her comments.
The final price was quite high for a 2 week holiday, even allowing for a cruise holiday. However, I have remained with Free Spirit because of the helpful interraction with Carla.

18 de septiembre de 2026
Logotipo de Free Spirit Travel Insurance

Respuesta de Free Spirit Travel Insurance

Good afternoon,

Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us and we will certainly take your feedback regarding the premium on board.

We will also make sure we pass this message along to Karla so that she gets the praise she deserves.

Kind regards,
The Free Spirit Team

Valorada con 5 estrellas sobre 5

once my wife got multipe health conditions not many would insure us.

My wife has multiple health conditions and its always hard to get travel insurance for her that isnt going to cost at least half as much as the holiday if insurers will even give you a quote.We have been using free spirit for many years now and they consistently have the best prices against what is provided and levels of cover we can choose between depending on how much the holiday cost and what we need for that particular holiday

7 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Insurance policy cover

Insurance policy covers what we want at a reasonable cost , we usually go to Tesco insurance but my husband turned 80 in August and they don’t cover 80and over so WE have both gone with Free Spirit insurance many thanks

4 de septiembre de 2026
Valorada con 5 estrellas sobre 5

I've used this before

I've used this before and it's great for people with pre-existing conditions. Very straightforward to apply for. So far I haven't needed to make a claim but that will be the acid test I suppose!

28 de agosto de 2026
Valorada con 5 estrellas sobre 5

A pleasant experience.

I found using your website an easy experience. I enquired for insurance to cover for our UK holiday and was offered a policy to cover my requirements at a lower price that I had been quoted elsewhere.

16 de agosto de 2026
Valorada con 4 estrellas sobre 5

Process for getting a quote nice and…

Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and helpful.

The only issue was the annoying chat pop up that got in the way of the form. It popped up again several times after I closed it. When I did use to query something it gave a different response to the member of staff I spoke to.

17 de agosto de 2026
Logotipo de Free Spirit Travel Insurance

Respuesta de Free Spirit Travel Insurance

Good morning,

Thank you for taking the time to leave us a review. We're glad you were able to get a quote and speak to a member of our team easily. We regularly review our chat bot to try and ensure it only gives correct information, so we sincerely apologise you found it to be conflicting. We will raise this with our team to ensure this doesn't happen again in the future and thank you for bringing it to our attention. If you require anything else please don't hesitate to get in touch.

Kind regards,
The Free Spirit team

Valorada con 5 estrellas sobre 5

Emily was a helpful and talked me…

Emily was a helpful and talked me through the questions.

12 de agosto de 2026
Logotipo de Free Spirit Travel Insurance

Respuesta de Free Spirit Travel Insurance

Good afternoon,

Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.

We will make sure we pass this message along to Emily so that she gets the praise she deserves.

Kind regards,
The Free Spirit Team

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