Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
You were helpful and listened. With any difficulties you made light of them such as not being able to get in to the information you had relayed to me . Thank you most insurance companies just ask a se... Ver más
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Ver más
Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Ver más
La empresa ha respondido
Información sobre la empresa
- Seguros de viaje
- también en la categoría
- Aseguradora
- Compañía de seguros
Escrito por la empresa
Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
Escrito por la empresa
- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
Información de contacto
Stansted House, PO9 6DX, Rowlands Castle, Reino Unido
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4,8
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very efficient service with everything…
Very efficient service with everything explained
7 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I spoke to Sam who made the whole…
I spoke to Sam who made the whole process very easy. Thank you
11 de agosto de 2026
Respuesta de Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Sam so that he gets the praise he deserves.
Kind regards,
The Free Spirit Team
Information given was clear and concise. This left me feeing safe and secure for my travels in October this year.
Your representatives were very helpful, caring and informative. They made me feel safe and sucure to start my holiday for 4 days in October this year.
31 de julio de 2026
Excellent service from the staff I…
Excellent service from the staff I spoke to to arrange my cover. Dropped a star due to the length of time it took to answer my calls.
5 de agosto de 2026
Respuesta de Free Spirit Travel Insurance
Good afternoon,
Thank you for taking the time to leave us a review and we're glad you had a good experience with our team. We sincerely apologise you had to wait to get through to us, we are always looking for ways to improve and will take this feedback on board. If you require anything else from us please don't hesitate to get in touch.
Kind regards,
The Free Spirit team
Very helpful and quick response to my…
Very helpful and quick response to my request for a quote.
22 de julio de 2026
Very helpful staff who sorted mynew…
Very helpful staff who sorted mynew cover to my complete satisfaction.
23 de julio de 2026
Most efficient advisor
Most efficient advisor , my business was conducted quickly, no fuss .
6 de julio de 2026
Good experience with purchasing travel…
Good experience with purchasing travel insurance for cruise.
17 de julio de 2026
Our adviser was simply wonderfu
Our adviser was simply wonderfull polite very hellpful answered all our questions could'nt have asked for more .
10 de julio de 2026
I didn't have to use them thankfully…
I didn't have to use them thankfully but they were happy and helpful to deal with.
13 de julio de 2026
simple and straight forward to navigate…
simple and straight forward to navigate which is so important for elderly non technical customers.
13 de julio de 2026
Last minute holiday booking.
It was a last minute decision to go on holiday and with my condition (prostate) ongoing I need a company that ticked all the boxes and made the choice to go with 'Free Spirit' who were more than helpful.
Would I use them again?........100% yes
6 de julio de 2026
Views of an over 70 overseas traveller
As an over 70 who travels abroad frequently and participates in sporting activites I have found that Free Spirit offers the cover I need at a reasonable price. I haven't had to claim but my dealings with the company (mostly renewals and other queries) have been hassle free. Very good experience so I would definitely recommend.
9 de julio de 2026
Staff very pleasant and helpful
Staff very pleasant and helpful
Took time to explain all aspects of policy
6 de julio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.