Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Ver más
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Consulta las opiniones de los clientes
You were helpful and listened. With any difficulties you made light of them such as not being able to get in to the information you had relayed to me . Thank you most insurance companies just ask a se... Ver más
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Ver más
Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Ver más
La empresa ha respondido
Información sobre la empresa
- Seguros de viaje
- también en la categoría
- Aseguradora
- Compañía de seguros
Escrito por la empresa
Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
Escrito por la empresa
- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
Información de contacto
Stansted House, PO9 6DX, Rowlands Castle, Reino Unido
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4,8
Excelente
4 mil opiniones
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Good product
Helpful staff with no silly jargon used when in conversation. Clear explanations when needed
1 de junio de 2026
Always answer the phone promptly and…
Always answer the phone promptly and the price is always good.
25 de mayo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I was looking for Travel Insurance for…Dubai
I was looking for Travel Insurance for a visit to see my daughter and another company did not get back to me like they couldn’t cope.
This transaction was smooth and thorough and I thought the Free Spirit website was so easy to use.
1 de mayo de 2026
Respuesta de Free Spirit Travel Insurance
Thank you for taking the time to leave a review. I understand our customer service team has been in touch as Free Spirit currently restricts cover for countries where the FCDO advise against all travel or all but essential travel. Therefore, whilst Dubai remains essential travel only, alternative cover was arranged under the Travel Plus policy for this trip. We're glad we were able to get this resolved and if you require anything further, please don't hesitate to get in touch.
Kind regards
PJ Hayman
Staff very knowledgeable and helpful
19 de mayo de 2026
Very good company for travel insurance.
My wife has several health issues namely Menieres disease, arthritis in knees and now cancer.
We had approached a couple of other holiday insurance companies who did not really offer much of a service and declined to ensure our trip without really asking anything other than superficial questions.
Free Spirit were different. We spoke with three different members of the team and each one was very good.
They were very easy to communicate with, very amenable, helpful and professional.
Their system works correctly and flawlessly and the whole experience was made straight forward and stress free.
We would highly recommend Free Spirit for any travelers needing holiday insurance that caters for health issues.
Thanks to the Free Spirit team we can now look forward to our holiday with piece of mind that we are correctly insured and that's why they earn a five star review from us.
20 de mayo de 2026
I spoke to Neil
I spoke to Neil. He was very courteous, could answer all my questions made it easy to renew my policy and was both knowledgeable and understanding. He gave me time and clearly explained what to expect as the next step to opening my policy. Definitely recommend them, especially because they will provide UK only holiday insurance cover with no need for detailed medical screening and provide paper copies - brilliant for us older folk!
19 de mayo de 2026
Respuesta de Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Neil so that he gets the praise he deserves.
Kind regards,
The Free Spirit Team
Satisfied customer.
Excellent company to deal with, gentleman I spoke to was very helpful and the whole process was done very smoothly. Price for my insurance was excellent. I have been with this company for about sixteen years now and would never use anyone else.
18 de mayo de 2026
Very helpful
15 de mayo de 2026
Seemed easy enough to buy what I…
Seemed easy enough to buy what I thought was the appropriate cover . Many thanks
12 de mayo de 2026
Staff were helpful and understanding
18 de mayo de 2026
Professional and informative
As usual spoke to a professional, informative person who advised me without pressure the best option for travelling safely with medical insurance. I have been using Free Spirit for years and have never been disappointed.
15 de mayo de 2026
Very helpful staff
Very helpful staff. Great price for insurance on my first ever cruise. Would definitely recommend this company.
13 de mayo de 2026
Understood my needs
Understood my needs, questions were clear to understand and it didn’t take too long
Good explanations re options for the different levels of cover
10 de mayo de 2026
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