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Free Spirit Travel Insurance Opiniones 

4279
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You were helpful and listened. With any difficulties you made light of them such as not being able to get in to the information you had relayed to me . Thank you most insurance companies just ask a se... Ver más

Valorada con 5 estrellas sobre 5

Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Ver más

Valorada con 4 estrellas sobre 5

Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros de viaje
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros

Escrito por la empresa

Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.

Free Spirit Travel Insurance - gives you the freedom to travel

Escrito por la empresa

Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
This means it provides one of the highest quality offerings on the market
MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
NO AGE LIMIT
Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
PEACE OF MIND INCLUDED
Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
COVER FOR THE WHOLE TRAVELLING PARTY
We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
SPORTS AND ACTIVITIES
You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
UK CUSTOMER SERVICES
Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
CRUISE SPECIFIC COVER
We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(4279)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy to renew online

Easy to renew online, all details had to be put in again but was easy enough. We have used Free Spirit for quite a few years now, and if ever we had to contact for example change of medication, it has not been a problem.

3 de mayo de 2026
Valorada con 5 estrellas sobre 5

They are GREAT!!

TBH I called Free Spirit Travel with a bit of trepidation knowing I had more than one medical issue that would need insuring. However, after talking to a delightfully helpful young lady my fears were whisked away. Yes, it was an in-depth conversation but it was well worth the trouble and I was thrilled to be told that I was indeed going to be insured!

From the start of the conversation to the end, I was treated with respect, empathy and understanding and the service received was exemplary. The member of staff was amazing and the price was within my price bracket which was another cause of concern. I have already received my documents and I am at ease that I can go on holiday knowing that I'm fully covered for any eventuality with Free Spirit Travel! Hopefully, there will be another trip in the future!

27 de abril de 2026
Valorada con 5 estrellas sobre 5

First time booking travel insurance and…

First time booking travel insurance and I accidentally forgot to include my TBI during the process, after paying for the policy I was able to call them and they added on my TBI and shunt with no extra charge. Hopefully I wont need to claim on the policy during my trip!

17 de abril de 2026
Valorada con 5 estrellas sobre 5

Free Spirit staff are so helpful &…

Free Spirit staff are so helpful & kind. I renewed my yearly travel Ins recently and was helped by Sam - lovely lad. Thank you for making it easy for me to navigate the questions and having patience. I’ve not had a claim and hope I never have to but I feel assured I will get the same help if ever needed. Also they keep one informed by email & supply paper copies on request. From one free spirit to another thank you.

7 de abril de 2026
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Respuesta de Free Spirit Travel Insurance

Good morning,

Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.

We will make sure we pass this message along to Sam so that he gets the praise he deserves.

Kind regards,
The Free Spirit Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
The person on the phone was very comprehensive will all the health issues and sorted out our insurance brilliantly.Very helpful and was happy to go back over anything I was not sure of

16 de abril de 2026
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Initial quote online was easy, needed to ring to discuss my insurance in more detail. Insurance was secured within 15 minutes.

14 de abril de 2026

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