Really great service from Rachael Burrows. A lovely lady, very knowledgeable and not at all pushy. Looking forward to receiving my new leather sofa.
Localización
Cambiar localización3 James Bennett Avenue, Ransomes Way, Futura Park, IP3 9SR Ipswich, GB
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Consulta las opiniones de los clientes
Great service by a great sales consultant Rachael in the Ipswich store. We wanted to order 2 power recliner chairs and had some idea, but Rachael enabled us to look at great alternative that was just... Ver más
Looking for our first furniture was made easy by the help of Sheik Hussain. He made the whole process very comfortable for us. He gave us all the information that we needed that is easy to understand.... Ver más
We had an extremely pleasant experience with Rachael Burrows, she was brilliant and helped us with all our questions about the chairs we wanted to buy, the delivery was good, but 1 of the stoo... Ver más
Información sobre la empresa
Información de contacto
3 James Bennett Avenue, Ransomes Way, Futura Park, IP3 9SR, Ipswich, Reino Unido
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One of our chairs was delivered damaged…
One of our chairs was delivered damaged and we were told someone would be in touch to arrange a replacement. We have heard no more.

Respuesta de Furniture Village - Ipswich
Craig was very helpful in explaining…
Craig was very helpful in explaining all the options in relation to an extendable dining table we wanted to buy.
We went into Furniture Village needing…
We went into Furniture Village needing a couple of new sofas. We knew exactly what we wanted and Craig was excellent in showing us the possibilities. Before long we found the exact size, shape, colour and came away having ordered our perfect sofas! No need to trawl round the other stores! Thanks Craig!
Excellent helpful assistance by Alan …
Excellent helpful assistance by Alan will definitely visit again ,lots of choice
Keith Shepherd was an excellent…
Keith Shepherd was an excellent salesperson - knowledgable and non pushy.
Very good service and expert advice on…
Very good service and expert advice on product
Informative staff without being pushy
Informative staff without being pushy, Keith in particular was very helpful
Excellent service - Sales consultant Alan Townsend
Sales consultant Alan Townsend - knowledgeable about the products, patient and kind to my elderly mother. Presented option with pros and cons clearly without any pressure. A great ambassador for Furniture Village. Made our purchase choice simple.
Friendly
Friendly, knowledgeable sales staff who are not too pushy. Easy purchase process which our salesman described clearly. Apologies cannot recall his name but he was excellent. Then left the store to get a phone call regards delivery and it will be delivered in two days. Great service
I am 5’ and found the base of new bed…
I am 5’ and found the base of new bed too high to be able to get in and out. I had brought IN STORE. If I had gone back home and ordered ONLINE I could have returned it and got a refund. I have now ordered and paid for a ‘shallow’ base.
Alan the salesperson was fantastic took…
Alan the salesperson was fantastic took time explaining every Detail, and was pleasant and patient
The staff were very helpful and pleasant
The staff were very helpful and pleasant
The staff are good and Chris was very…
The staff are good and Chris was very helpful
Ask For Rachael - she's the best!
We have recently bought a couple of items from here, and both times Rachael was extremely helpful, knowledgeable and above all fun to deal with, if you cannot have a laugh (or cry) when spending money - when can you!!!
The quality is spot on, but delivery times are painfully slow - although that is not the stores fault.
Go in after 4 on a Sunday - you will be the only ones in there as they are open until 5pm.
Lovely experience in store choosing…
Lovely experience in store choosing with attentive staff member Chris who was helpful and not pushy
We went into Furniture Village today &…
We went into Furniture Village today & were met by Craig. He was extremely helpful throughout and we are delighted with our new Sofa!
Helpful Professional Knowledge and Very…
Helpful Professional Knowledge and Very Understanding, all in all great customer Service
Easy to order online
Easy to order online. Already have a matching item from this range and the quality is exceptional. Bought a leather sofa in store too and the service was incredible! Worth paying the extra for goods from this store
Chris was so helpful and patient when…
Chris was so helpful and patient when struggling to choose
For the secondctime of visiting the…
For the secondctime of visiting the shop to purchase some furniture, we were very happy with the friendly and efficient customer service given to us by Rachael.
She was very patient and amenable with us and we didn’t feel pressured into buying something we did not want or need. We are looking forward to the delivery of our new sofas, hopefully in July. Many thanks.
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