Excellent aftercare by David dale and the people there my 3rd purchase so far. Always helpful and friendly and on hand for any install snags or compatibility issues Simply superb!
La empresa ha respondido
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Consulta las opiniones de los clientes
Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to... Ver más
La empresa ha respondido
Your website is not user-friendly (for a senior citizen). Actually buying a game was one thing, but down-loading then took 45 minutes. Eventually the programme installed a short cut on my home scr... Ver más
La empresa ha respondido
You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de videojuegos
- también en la categoría
- Compañía de software
- Proveedor de servicios de juegos
Escrito por la empresa
PLEASE IGNORE ALL REVIEWS ON THIS PLATFORM PERTAINING TO OUR COMPANY AS TRUSTPILOTS REFUSAL TO REMOVE FAKE AND SLANDEROUS REVIEWS HAS LEFT US WITH A DISTORTED 'TRUSTSCORE'. OUR LONGEVITY IN THIS BUSINESS SPEAKS FOR ITSELF, OUR WEBSITE HAS BEEN ACTIVE SINCE 2007 AND WE HAVE THOUSANDS OF SATISFIED CUSTOMERS WHICH IS NOT REFLECTED HERE. ----------- Gamers247 is an established online etailer of video games and other entertainment media. They have been selling online for 16 years and have had many satisfied customers since they started trading.
Información de contacto
Reino Unido
- sales@gamers247.co.uk
- www.gamers247.co.uk
3,5
Medio
460 opiniones
Invita a los clientes a opinar
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Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 2 semanas
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Game did not work,Foreign key
Game did not work I have been spuer busy with work is why I have not sent a video and trustpilot need to add pictures to there review as the Customer service was shocking told I can have a full refund if I remove my review (blackmail) I will just get my money back though trading standards
22 de febrero de 2023
Respuesta de Gamers247
Buyer claimed that the key didn't work so we asked them to provide video proving it was our key that was generating the error message, surprisingly we have not heard anything back from them since!
--UPDATE--
Claims they have been super busy so they have been unable to send evidence of their claim but managed to find the time to edit their review and that was 5 days ago!!
Instead of threatening us with Trading Standards how about you just send us the evidence as requested and stop with the slander so we can resolve this amicably as we have been trying to do all along.
I have contacted this company 3 times…
Thank you for your reply to my query
Strange how the emails has come through now after i left a bad review???
18 de febrero de 2023
Opinión espontánea
Respuesta de Gamers247
We have replied to your email twice now prior to you leaving this feedback, clearly from your own review and you not receiving our emails that you have an issue with your email account.
-Update-
We appreciate you changing the star review and again reiterate both our email replies were sent prior to any feedback being left.
Absolutely amazing price along with…
Absolutely amazing price along with super fast service
13 de febrero de 2023
Respuesta de Gamers247
Thanks for the amazing review, Charlie :)
Ordered item however no activation code…
Ordered item however no activation code was sent, contacted Gamers247, who resolved the problem immediately.
Would purchase Again.
12 de febrero de 2023
Respuesta de Gamers247
Thank you Hans for your review you're welcome back anytime :)
Ashampoo WinOptimizer 18
I have sent you messages through your portal to the effect I can't obtain my purchase as it does not appear in the product list. To date there has been no response.
31 de diciembre de 2022
Not received game email yet after a week
16 de diciembre de 2022
How easy it was to get things plues…
How easy it was to get things plues payment went though smooth all good
20 de octubre de 2022
Respuesta de Gamers247
Thank you for the review Philip :)
Purchased color director 5
Purchased color director 5
installed the software but not able to use all features
said i needed to get the full version
what I was sold in the first place was not right as advertised
23 de septiembre de 2022
Respuesta de Gamers247
We tried to liaise with the customer about the issue but have not heard back from them after our last email.
I am definitely satisfied!
I am definitely satisfied with this store and will buy here again! I found here a very rare key at a low price, I was worried that I might be deceived, but everything is fine! Thank you ❤️
2 de abril de 2022
Opinión espontánea
Respuesta de Gamers247
Thank you for taking the time to write a review :)
Took a bit to get the key
25 de febrero de 2022
Respuesta de Gamers247
Thank you for taking the time to write a review, apologies for any delay you received.
Guided to the site by my son
Guided to the site by my son, ordered the
the game I was looking for paid. Within 15 minutes I was downloading.
Playing the game as soon as it finished loading.
Couldn't have been easier.
Neil.
21 de febrero de 2022
Respuesta de Gamers247
Thank you for the review, Neil, we are glad you found the whole process easy :)
Sold a pup.
Sold me a game that they know full well wont operate on a windows computer any more. Dragon rising/Red River. I bought a game to play, not spend 2hrs trying to get it to run, unsuccessfully.
21 de febrero de 2022
Respuesta de Gamers247
We took the time to find a solution for the customer to get it to work on their computer as everyone knows each computer's setup is different. This really speaks to the laziness of Michael that after we did all the hard work in sourcing the game and then providing them with a solution (which they could have found themselves) they could not be bothered to follow it and instead leave a negative review.
Signed up to recapture the joy of…C& C
Signed up to recapture the joy of Command & Conquer Generals / Zero Hour. Everything BUT. Extremely disappointing. Waste of a few quids.
9 de febrero de 2022
Respuesta de Gamers247
Buyer didn't bother contacting us prior to leaving the review so we contacted them and asked them what the issue was, they stated that they didn't think a game was included with the bundle however it is included and we provided them with the full bundle contents. They told us "I shall investigate your suggestion at my earliest convenience." and have ignored our request to adjust/remove the misleading review. That was 12 days ago and counting.
Try it out you won't be dissapointed
At first I was a bit skeptical but I was quickly reassured by the quick service that was provided.
27 de enero de 2022
Respuesta de Gamers247
Thank you for taking the time to leave a review :)
A very good website
A very good website, where one can find a huge variety of games for different platforms!
16 de enero de 2022
Respuesta de Gamers247
Thank you for taking the time to write a review, Vahagn :)
Paid £9.99 for sims 4 to download
Paid £9.99 for sims 4 to download, we got a code to put in so we could download it, the game didn't come through to download. Got in contact with all the details, and they said there was not enough information.
Still not got the game, would not recommend to use this site. STAY AWAY.
16 de enero de 2022
Respuesta de Gamers247
We asked you to provide more information on the issue you were having so we could assist you with it and instead, you've left a 1-star review, you should be ashamed of yourself.
Pleasantly surprised
I wanted to purchase expansion pack for my Sims 4 game and was too late for the promotion on Origin. Gamers247 had a fantastic price even cheaper than promotion on Origin itself. I was a bit cautious as I have never heard of the website but I have decided to give it a go. Had to wait a bit after making the purchase but the activation code was sent to me within the next hour or so. Payment was so easy with Apple Pay which saved typing all my details. Quick, easy and amazing price hence the 5 stars.
14 de enero de 2022
Respuesta de Gamers247
Thank you for the in-depth review, we really appreciate you taking the time to share your experience with our company :)
Sold years out of date software with no way to update it.
Sold years out of date software with no way to upgrade it to latest version.
Nowhere on the software purchase page did it say it was selling a version of this program from 2017.
When I queried this,, there was no reply from them whatsoever.
Company best avoided.
Update.
I did use you're contact us webpage,, but like the software you sell ,,It must be outdated and obviously needs updating to work properly. :)
Also the program page does not state you are selling software from 2017 ,, you can't have it both ways.
A Company still best avoided.
Udate.
Still avoid folks.
They are a company that love using excuses. 😂✌️
They tried to get my Review removed ,, unfortunately for them Trustpilot agreed with my Review 😂✌️
Still avoid folks.
21 de diciembre de 2021
Respuesta de Gamers247
This is the first time we have received any communication from the buyer otherwise we would have replied. We have a contact form on our website please use it. By your own admission in this review you have received the product you paid for, nowhere was it advertised as being the latest version, all product features were listed and if you were not happy with that you should not have purchased it.
-UPDATE-
To clarify the software is not 'out of date' nor is the contact information, our email address is literally above the contact form. To your point that it wasn't advertised as the 2017 version, it also wasn't advertised as including a lifetime supply of snickers, maybe you should add that to your list of rediculous reasons for leaving a 1 star review. If you wanted a specific version of the software and were unsure then you could have easily have contacted us prior to purchase but as we have already established that isn't your strong point. You have received the exact item that was advertised.
Refunded after a short wait because…
Refunded after a short wait because they "did not have enough stock to fulfill your order" not a good experience at all.
**Edit** I was contacted by Gamers247 asking to remove my review and calling me "vindictive" for simply telling the truth about my experience. My reviews show I'm in the habit of telling the truth. Also the money was taken and then refunded once you emailed me to tell me that you didn't have stock so you did take payment, please don't lie in response especially when the image shared shows clearly that you DID take payment before then cancelling and then returning the funds.
Calling me petty just shows your attitude towards customers who are unhappy.
Contacted yet again after two years with a petty attempt at taking this review down, I refuse to be bullied by this company.
20 de diciembre de 2021
Opinión espontánea
Respuesta de Gamers247
There is no reason to leave a review like this it's just petty. As you can see from the other reviews this person has left they're in a habit of leaving negative reviews.
--UPDATED--
Your initial review wasn't truthful though, it omitted the fact that no money was ever taken for the order and we even offered you a 15% discount code on any future purchase.
For everyone here is evidence in the form of a screenshot taken from the order proving that it was indeed cancelled and the payment voided (no money was taken and so there was nothing to refund). https://gyazo.com/d4254b0729241a2bcf29b1ad41d39fa3
Now you can truly see how petty Lee Exley if it wasn't apparent already by looking at their reviews left for other companies.
Got what I paid for in a timely manner…
Got what I paid for in a timely manner so can't ask for more!
17 de diciembre de 2021
Respuesta de Gamers247
Thank you for the review, Brendan :)
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