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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent aftercare by David dale and the people there my 3rd purchase so far. Always helpful and friendly and on hand for any install snags or compatibility issues Simply superb!

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Your website is not user-friendly (for a senior citizen). Actually buying a game was one thing, but down-loading then took 45 minutes. Eventually the programme installed a short cut on my home scr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de videojuegos
  2. también en la categoría
  3. Compañía de software
  4. Proveedor de servicios de juegos

Escrito por la empresa

PLEASE IGNORE ALL REVIEWS ON THIS PLATFORM PERTAINING TO OUR COMPANY AS TRUSTPILOTS REFUSAL TO REMOVE FAKE AND SLANDEROUS REVIEWS HAS LEFT US WITH A DISTORTED 'TRUSTSCORE'. OUR LONGEVITY IN THIS BUSINESS SPEAKS FOR ITSELF, OUR WEBSITE HAS BEEN ACTIVE SINCE 2007 AND WE HAVE THOUSANDS OF SATISFIED CUSTOMERS WHICH IS NOT REFLECTED HERE. ----------- Gamers247 is an established online etailer of video games and other entertainment media. They have been selling online for 16 years and have had many satisfied customers since they started trading.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

460 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 85% de las opiniones negativas

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3,5

Todas las opiniones

(460)

23 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

so easy & quick to do

so easy & quick to do! will 100% use again. i was a bit sceptical at first to if it was legit to be honest but i can confirm 100% legitimate site.

7 de diciembre de 2021
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Respuesta de Gamers247

Thank you for the review, Emily, and your endorsement :)

Valorada con 5 estrellas sobre 5

Sceptical at first

Sceptical at first, same as most people, but ultimately no issues at all, playing the game within an hour.
Recommended.

16 de noviembre de 2021
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Respuesta de Gamers247

Thank you for taking the time to write a review, enjoy the game :)

Valorada con 1 estrellas sobre 5

my code does not work

16 de noviembre de 2021
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Respuesta de Gamers247

As we replied to your email you are trying to redeem the code on the wrong platform, it works fine just follow the correct instructions. Please remove this ASAP.

Valorada con 1 estrellas sobre 5

Because my order does not work and I've…

Because my order does not work and I've asked for a full refund and no one is bothering to get back to me

15 de noviembre de 2021
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Respuesta de Gamers247

We replied to you 8 days ago asking you to clarify what the issue was with your order and this is the first time you've got in contact again. Simply stating "I would like a full refund please as my purchase I bort does not work " is not reason to refund you. We first need to establish what the issue is and whether or not it can be fixed.

Valorada con 4 estrellas sobre 5

You can get a good deal

Bought a couple of games so far, a good experience and received my code in under 30 minutes. However, I did receive a replicated code and could not download the game. I contacted customer service, followed their requests for screenshots etc and I got refunded with no issues, then rebought the game. They are defiantly worth a browse, and they have some great deals, especially for classics. If you do intend in buying a game from stream, search here first you will defiantly save yourself a pound or two.

3 de noviembre de 2021
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Respuesta de Gamers247

We appreciate you writing such a comprehensive review, thank you for your custom :)

Valorada con 1 estrellas sobre 5

because it been atleast 5 weeks nd i…

because it been atleast 5 weeks nd i still dont know where my game is

18 de octubre de 2021
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Respuesta de Gamers247

Firstly you placed the order on the 10th of October which was 8 days ago not 5 weeks. Regardless your order was sent to your email address as advertised the same day and we would have told you that if you had emailed us anytime in the past 8 days.

Valorada con 4 estrellas sobre 5

Very happy with the game

Very happy with the game, works fine and was a good price, I only gave 4 stars as the code took a while to arrive and it wasn't clear how long the wait would be so I was a bit worried it wouldn't arrive.

10 de octubre de 2021
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Respuesta de Gamers247

Thank you for taking the time to write a review, Jasmine, glad to hear everything works fine :)

Valorada con 1 estrellas sobre 5

I purchased sims 4 for my daugter for…

I purchased sims 4 for my daugter for her new pc and it would worked after email after email asking for refund games247 still can't be bothered to reply not good at all!!!

3 de octubre de 2021
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Respuesta de Gamers247

We had replied to multiple emails from this customer prior to them leaving this review, we have even provided them with a solution to which they have ignored.

Valorada con 5 estrellas sobre 5

I have missed my old games so much

I have missed my old games so much, its great to play them again with this wonderful site.

2 de octubre de 2021
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Respuesta de Gamers247

We have an extensive range of retro games available we hope you find many more treasured retro games and thank you for taking the time to write a review :)

Valorada con 5 estrellas sobre 5

First experience. So far, so good!

Used this site for the first time to purchase a Sims 3 Origin key. Though I was dubious about inputting my card details (I find PayPal safer), the transaction went through without a hitch and I recieved my key within five minutes and it redeemed on Origin without issue!.

Though the key was slightly more expensive than other sellers (I was a loyal CDKeys fan but recently had negative experiences), I feel it was worth the extra cost for my own peace of mind (£3 more).

Obviously there's always the chance that the key could bounce or be deactivated further down the line so I will update if this occurs but so far this is a brilliant seller and I'll gladly make this my go to site. Don't be put off by some of the negative reviews which appear to be the buyer at fault and not the seller.

SITE FEEDBACK: Maybe look into making your site look more inviting and professional. The layout was a tad confusing and some of the low quality images don't give off the best impression.

30 de septiembre de 2021
Opinión espontánea
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Respuesta de Gamers247

Thank you Alex for your comprehensive review we had too many issues with PayPal (mainly fraud) to continue using it however we do offer payments via ShopPay, Google Pay, and Apple Pay in addition to regular debit/credit card payments. 

Unfortunately, as you say most of our negative reviews are either user error or regarding the end product which is a developer/publisher/distributor issue and not actually an issue with what we sell. Trustpilot also refuses to remove product reviews left as service reviews despite it having a separate section for those.

All our images are sourced directly from the publishers the main box art being  600x900 with only discontinued products not always having those hi-res images available but if you have any specific images you mean then feel free to email us and we will do our best to replace them. 

Valorada con 5 estrellas sobre 5

Very good service

Very easy to order and the download code was there in 5 minutes after we had paid. We definitely be ordering from them again.

29 de septiembre de 2021
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Respuesta de Gamers247

Thank you for your review, Michaella, you're welcome back anytime :)

Valorada con 2 estrellas sobre 5

Bought two keys and both were expired…

Bought two keys and both were expired so unusable I sent a message to the company straight the way, and again two days later. It took approx 8 or 9 days for them to respond, and when they did they asked again for the information that I had already sent them twice. They did refund the bill, but it took way, way too long and communication definitely needed to be better.

22 de septiembre de 2021
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Respuesta de Gamers247

Your original email was sent on the 14th and we had replied by the 15th, now whilst we did miss the screenshots in the original email we did refund the order in full and let you keep the free gift provided. But we would still like to apologise for any inconvenience caused.

Valorada con 3 estrellas sobre 5

It has been pointed out to me that my review of this Company is flawed' This was because my purchase and download of their software was "taken over" by an outfit named Steam. My apologies to Gamers247

Your website is not user-friendly (for a senior citizen).
Actually buying a game was one thing, but down-loading then took 45 minutes.
Eventually the programme installed a short cut on my home screen but either this is not working or it takes forever to get started. Hardly a short cut.....!
The graphics look fantastic; what a shame I can't enjoy them.
Having down-loaded it I will persevere - for a while at least - but I am not too impressed because games are supposed to be fun, not a chore

19 de septiembre de 2021
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Respuesta de Gamers247

As stated previously to Peter and to all customers all we do as a company is provide a means of acquiring games at a lower price its the equivalent of buying a gift card for another company, we are only responsible for the gift card/key/activation code the actual games are provided by the official distributors and we have zero control over then actually working. It's the equivalent of buying an itunes voucher in your local supermarket, the supermarket is not responsible if the music from itunes won't download/play.

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