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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My mum, who lives in an aged care home, receives a massage from a Blys therapist every three weeks. On the weekend, when I asked her how last week's massage went, she was full of praise for her therap... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tanya is absolutely amazing. Tanya is timely , kind, acciones and professional. Platform very easy to use . My aunt has cancer and requested someone familiar with her fragile status. Very pleased and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Venus was professional and friendly. She arrived ahead of the scheduled time to set up and was very respectful of my home. The massage was gentle, but effective. Venus offered advice on things I could... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de bienestar
  2. Spa de masaje
  3. Masajista

Escrito por la empresa

💆🏻‍♀️ Mobile Massage, Beauty & Wellness ⭐️ 50,000+ reviews 👐 Expert therapists ⏰ 7 days, 6am-midnight 🎁 Gift cards 🇦🇺🇳🇿🇺🇸🇬🇧🇨🇦


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 93% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

It was so easy to book a massage and…

It was so easy to book a massage and pick a therapist, and all in the same day, amazing!
I loved the therapist's expertise and service, too. He was on time, very professional, wearing a face mask, and had everything needed for the massage. I couldn't ask for more.

4 de marzo de 2026
Opinión espontánea
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Respuesta de Blys

Hi Samara, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Valorada con 5 estrellas sobre 5

A+ massage experience

Absolutely fantastic - we've used Urban Massage in the UK before moving to Melbourne and Blys doesn't just match the quality but goes far beyond. Tim was an excellent masseuse for my wife and I and we'll 100% be booking him again. Thanks!

3 de marzo de 2026
Opinión espontánea
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Respuesta de Blys

Hi James,

Thank you for taking the time to share your feedback.

We are delighted to hear that you loved your experience with us. Your kind words truly mean a lot to our team.

We look forward to welcoming you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Amazing

Chris was amazing very friendly and a great massage

1 de marzo de 2026
Opinión espontánea
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Respuesta de Blys

Hi Tania,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Booking was easy & fast

Booking on the platform was easy and fast. Johnathan was communicative, arrived on time, and the massage was great. I will definitely use the platform again

1 de marzo de 2026
Opinión espontánea
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Respuesta de Blys

Hi Randy , thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Valorada con 5 estrellas sobre 5

My Beautiful Nails!

Laura is very knowledgeable regarding the health of my nails plus she performs a wonderful job……….they look beautiful.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Dorie,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Sunny was wonderful

Sunny was wonderful, she is kind and gentle and took very good care of my nails which were in terrible condition. I am pleased with her work and would recommend her.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Michelle,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Efficient

Efficient. Punctual. Great massage..one of the best I have had.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Mark,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Tina was a great masseuse for my pregnancy massage.

Tina was a great masseuse for my pregnancy massage- very professional and relaxing experience. At 38 weeks pregnant I really Appreciate it!

28 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Hayley,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Best thing I have done in a long time

Molly was amazing! The experience was great, efficient and worked well with our very busy lifestyle. It was just what I needed at 37 weeks pregnant. My only regret was it wasn't long enough, will definitely be booking a longer appointment post birth.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Dev,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

The masseuse was excellent

The masseuse was excellent. The hour flew by quickly and I felt refreshed after the session was over. I will definitely be scheduling another appointment.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi JS,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Happy client

Tara knew exactly what to do and what not to do. She was exactly what I needed since I had not had a massage in months.
Very pleased

25 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Vincie,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Nancy is a lovely professional person.

Nancy is a lovely professional person.. Arrives on time always with smile. Thank you

26 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Joanne, thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Valorada con 5 estrellas sobre 5

I had a reflexology treatment with Tanja

I had a reflexology treatment with Tanja. I have a tremor condition and it is difficult to travel to appointments. So, the privilege of having someone come to my home is priceless!! Tanja is a super person and not only gave me a good service, but explained what she was doing as she did it!

24 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Donna, Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)

Valorada con 5 estrellas sobre 5

So convenient

Very warm personality, made me feel comfortable. So convenient having someone come to your house. Will definitely use this service again.

24 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Peta,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 1 estrellas sobre 5

I signed up with Blys in October of…

I signed up with Blys in October of 2025 to receive an in home lymphatic drainage massage. The licensed massage therapist (LMT) I initially selected messaged me to tell me she does not provide lymphatic drainage massages.
I looked through other LMT profiles and when I looked at another therapists profile oage for additonal information, I was automatically scheduled for a massage on the same date I had with the initial LMT. I didn't select this person, I was looking through profiles of masseuses whose skills included lymphatic drainage massages. I immediately emailed Blys and they confirmed that the appointment was canceled and that the therapist was not trained in lymphatic massages.
I continued to look through profiles and the same thing happened again. Another masseuse was automatically placed into the appointment time slot and confirmed without me agreeing or selecting anything.
I was sent a tax receipt by Blys for services that were never rendered for an appointment I neither scheduled nor confirmed.
Blys had already pre-charged me $240.90 for a massage. I emailed back/forth with Blys customer service and was promised a refund which I still never received (2/2026).
I would warn anyone against using Blys, especially for massages.
Most of the profiles claim that the LMT's can provide a myriad of massage modalities which is not true. Secondly, because you pre-pay they take money out firsthand and, in my unfortunate situation I am out $240.90 & never received a massage.
I have taken steps to fight this, but I want others warned that Blys uses dishonest fraudulent tactics to steal from clients.
Blys has also locked me out of my account, but I screenshot the messages from the massage therapists confirming they don't provide lymphatic drainage massages.
Update: Blys responded back to me 3 days after my review. They acknowledge the 1st therapist didn't perform lymphatic drainage massage. They acknowledge that on viewing additonal available therapists, whomever selects the request is scheduled REGARDLESS of actually having the skillset. They so graciously charged me 10% for an appointment I did not choose with a person who was not even qualified to carry out said appointment.
They also confirmed in their response that I never actually confirmed any appointment, "so that's why the appointment could not be completed". I would always think that a rationale therapist who had never met a client would not proceed with an appointment without firstly speaking with that client.
Blys utilizes unscrupulous business practices as evidenced by my experience and the experience of others who have tried their services. In addition to filing a complaint with my bank, I have also filed complaints with the regulatory agencies that oversee consumer protections.

20 de octubre de 2025
Opinión espontánea
Logotipo de Blys

Respuesta de Blys

Hi Tai,

Thank you again for sharing your experience. We genuinely regret that your interaction with our platform left you feeling this way.

For clarity and transparency, we would like to restate the documented sequence of events:

Your initial booking was submitted as a direct request to a specific provider. During your in-app conversation, the provider informed you she was not certified in lymphatic drainage massage. At that point, you chose to open the booking to all providers so another professional could accept the request.

A different provider then accepted the booking. That appointment was subsequently cancelled, and a 10% platform fee was initially applied in accordance with our published cancellation policy. However, after your first complaint, we reviewed the matter and proceeded to refund that 10% platform fee as a gesture of goodwill.

You then created a new open booking request. A provider accepted and travelled to your location at the scheduled time. Our system records show multiple attempts to contact you via phone call and in-app messaging upon arrival. As no response was received, the appointment could not proceed.

A payment dispute was later lodged in relation to this second booking and reviewed through the appropriate process. Based on the documented booking history, communication logs, and provider attendance records, your card issuer determined the outcome.

We want to be clear that Blys does not automatically confirm services without a provider accepting the request, nor do providers proceed without a confirmed booking in the system. When a client opens a booking to all providers, any qualified provider who meets the listed service criteria may accept the request. Providers are responsible for accurately listing their qualifications, and we continuously review profiles and feedback to maintain platform standards.

We understand that booking flow and expectations around confirmation can sometimes cause confusion, and we appreciate feedback that helps us improve transparency. Our intention is always to provide a secure and clearly documented booking process for both clients and providers.

Kind regards,
The Blys Team

Valorada con 5 estrellas sobre 5

Megan was very professional and did an…

Megan was very professional and did an amazing job creating the hairstyles that we chose. Would definitely use this site again.

21 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Kathy,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Really enjoyed the experience

Really enjoyed the experience. The therapist showed up prompt and was very knowledgeable. Great communication and found all the knots.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Blys

Hi Milica,

Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.

Cheers! :)

Valorada con 5 estrellas sobre 5

Elizabeth did an amazing waxing arrived…

Elizabeth did an amazing waxing arrived on time very professional 5 stars

23 de febrero de 2026
Opinión espontánea
Logotipo de Blys

Respuesta de Blys

Hi Linda ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)

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