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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a large 135 litre plastic tank to use as an extra filter for my koi pond. This was delivered within a couple of days and appears to be a well made and strong product, delivery costs we... Ver más

Valorada con 5 estrellas sobre 5

Perfect product for our needs (Plastic Storage Locker) at a fair price and sensible delivery cost. Straightforward ordering process and quick delivery. Communications good all round. We have a number... Ver más

Valorada con 4 estrellas sobre 5

We are very pleased with the lidded tanks (to be used as water butts). However the two tanks were stacked one inside the other and were consequently a complete pain to separate. (At one point we th... Ver más

Valorada con 5 estrellas sobre 5

Great customer service. Bins are robust, came with clear signage and colour coding which helps people make the right decision when choosing a bin. Delivered on time and so far we have a happy solutio... Ver más

Información sobre la empresa

  1. Compañía de fabricación de plástico

Escrito por la empresa

Empowering safe, efficient and compliant workspaces. Manufactured in Great Britain.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(88)

34 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I ordered a plastic tank and was very…

I ordered a plastic tank and was very pleased with it and the quick delivery

21 de febrero de 2025
Opinión espontánea
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Hi Mark,

Thanks so much for taking the time to leave us the review - it really means a lot to us!

We look forward to doing business with you again in the future!

All the best,
Will

Valorada con 5 estrellas sobre 5

Great product! Great service!

I ordered some items, which arrived much sooner than expected. Perfectly packaged and excellent quality.

18 de febrero de 2025
Opinión espontánea
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Thank you so much for your review.

I'm so pleased to hear your comments on the overall service. I will pass this along to our teams!

If there is anything else we can ever help with, please just get in touch.

All the best,
Will

Valorada con 5 estrellas sobre 5

First time dealing with G0Force Direct

First time dealing with G0Force Direct. I had a query about the product. Via the chat facility someone went and measure the size and replied within minutes. Very helpful, knowledgeable staff, which resulted in a order and prompt delivery. A good result allround

17 de febrero de 2025
Opinión espontánea
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Hi Brian,

Thank you so much for your review - it really does mean a lot to us.

Looking forward to looking after you again sometime soon.

All the best,
Will

Valorada con 5 estrellas sobre 5

Very Very helpful team

19 de febrero de 2025
Opinión espontánea
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Hi Kevin,

Thank you so much for your review. It really means a lot to us.

We look forward to helping out again in the future!

All the best,
Will

Valorada con 5 estrellas sobre 5

My goods arrived earlier than expected…

My goods arrived earlier than expected and by one very careful and polite driver. I would definitely use this company again

18 de febrero de 2025
Opinión espontánea
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Hi June,

Thank you so much for your review - it really does mean a lot to us!

We look forward to welcoming you back soon!

All the best,
Will

Valorada con 1 estrellas sobre 5

ORDER TOOK FOREVER SO WE HAD TO GO TO…

ORDER TOOK FOREVER SO WE HAD TO GO TO ANOTHER COMPANY WHO SUPPLIED BEFORE THIS ONE TURNED UP! PRODUCT FINE BUT 13 DAYS DELIVERY TIME WAS RUBBISH!

12 de febrero de 2025
Opinión espontánea
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Hi James,

Thank you for your review, your feedback does mean a lot to us.

We try our best to be as transparent as possible to our customers regarding the product lead times. This particular product had a stated lead time of 7-14 working days, as highlighted on the product page of our website. We also send a reminder of the lead time in your order confirmation email, and a third reminder of your lead time with our upgraded shipping email offer you received, shortly after placing your order. The order was subsequently delivered to you on the 8th working day after the order was placed.

We understand that sometimes lead times can be missed, but we do have a three-step process to remind all our customers of the stated lead time throughout the customer journey.

Whilst the order was delivered within the stated lead time, we understand lead times are never ideal, and we all would like our order as quickly as possible. As a result, we did offer a discount on a future purchase as a gesture of goodwill, as part of our absoloute commitment to customer satisfaction

We are constantly working with our manufacturing team and suppliers to reduce our lead times, and be as transparent with our customers as possible.

I'm so sorry you felt we did not meet your expectations on this order. We will discuss your feedback internally as part of our continual and ongoing commitment to provide the best possible customer service to our customers.

Kind regards,
Will



Valorada con 5 estrellas sobre 5

Very happy with product

3 de enero de 2025
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Hi Karen,

Thank you so much for your review. We're delighted to hear you are enjoying your product. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Superb Service and Delivery

Can't say anything bad about G-Force Direct. They took my order, upgraded it to the larger size at no extra cost and delivered it on time and with a smile.

The product is first class and the communication clear and precise. I couldn't find anything wrong with product or service. Its a five star service from a company that does what it says

30 de enero de 2025
Opinión espontánea
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Hi Iain,

Thank you so much for your positive review! We're delighted to hear that you're happy with your product. We can't thank you enough for your support and we look forward to working with you again soon!

All the best,
William

Valorada con 4 estrellas sobre 5

Pleased with Black lidded tanks

We are very pleased with the lidded tanks (to be used as water butts). However the two tanks were stacked one inside the other and were consequently a complete pain to separate. (At one point we thought we would need to cut one into pieces).
Also a pre-delivery notification would also have been helpful.

9 de agosto de 2024
Valorada con 2 estrellas sobre 5

It was a game of two halves

It was a game of two halves. I was promised the tub and it didn’t turn up then they went out of their way to get it there and it did.
It was my fault it was the wrong size and when I asked to return it it was nearly 50 percent of the cost so it’s left a bit of a bad taste. I really want another larger tub but will look elsewhere before I possibly buy from here.

27 de julio de 2023
Valorada con 5 estrellas sobre 5

A good service for a good bike

Orders placed on May 07th in the evening and the bikes were duly delivered on May 12th.
The bikes are exactly as discribed on G-Force internet site.
Very happy with my purchase: good quality and a lot of fun !
I had a question that I submitted by email to G-Force EU support team and I received an accurate answer the day after. That's what I call efficient support.
Thank you

7 de mayo de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Order placed, delivery promised, never arrived :(

We placed the order for some metal cabinets at the end of April. We received prompt notification confirming the order. After 2 weeks I chased the order and was informed they are made to order, take 7-10 days to manufacture and will most likely be sent next week. I called the following week and was told it was passed to the courier. Then another communication stated they hadn't even got the raw materials in to make it. In the end my manager asked me to cancel the order. It's a real shame, if it was just communicated the true lead times it would of given us a better idea of the timescales and we could plan occordingly. Shame

27 de abril de 2023
Valorada con 5 estrellas sobre 5

dosing tanks

Excellent service, Excellent Product and most of all Excellent Price

23 de septiembre de 2022
Logotipo de G-Force Direct

Respuesta de G-Force Direct

Thank so much for your review. G-Force Team

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