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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This team is amazing to deal with, service was above and beyond, a smooth transaction, same day delivery. Would highly recommend this car yard.

Valorada con 5 estrellas sobre 5

Excellent experience, very helpful, friendly car sales person and the vehicle I purchased was superb value. I am not a super confident person and this kind of situation can be very daunting for me. I... Ver más

Valorada con 5 estrellas sobre 5

Fantastic dealership, had no problems what so ever, everything was plain sailing and staff very helpful! Would definitely recommend! Great prices for great cars too!

Valorada con 5 estrellas sobre 5

Dealt with Neil to early to give a real review only picked car up on 29th Sept, small problem fixed before i picked car up but still not right ordered new part myself to do as trim not put back right... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de vehículos de motor

Escrito por la empresa

GH Motors Ltd has been successfully buying and selling quality used cars for decades to local and nationwide customers. We offer great deals on used cars and are a leading car dealership in Mansfield, located close to Nottingham, Derby and Sheffield. Being a family run business we offer a quick and easy service with competitive prices and have pride in our customer satisfaction. We offer a wide range of used vehicles and all at competitive prices. We aim to make you feel completely satisfied with our service and check our prices against the market each day to make sure we can offer you the best deal. With over 100 quality used cars in stock and a wide variety of makes and models, we have a car to suit every customers needs. Customer service is very important to us and our team has extensive experience to help you find the right car. We offer a friendly approachable and easy experience so if you have any questions relating to our cars and services, call us today to find out how we can help. At GH Motors we are renowned for providing premium used cars at outstanding prices and all our cars are quality checked by a number of different specialists to make sure they are ready for you to drive away. Many of the customers who have bought cars from us in the past return to buy their next used vehicle as our dealership service is second to none. All our cars are HPI checked and finance is available on request, with ALL cases being considered. We also offer a car buying service so if you just want to sell your car quick and easy then let us give you a valuation. Part Exchange is also welcome. Our stock changes on a daily basis, so if you can't see what you are looking for on our website then please contact us. We don't want you to avoid missing out on our great deals. You can contact us by phone, email or by simply dropping in to our Mansfield showroom.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

130 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(130)

30 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

What I can say

What I can say, for me everything was perfect,

5 de octubre de 2025
Logotipo de G H Motors

Respuesta de G H Motors

Thank you for your kind review. Pleased to hear that everything went perfectly.
All the best
GH

Valorada con 5 estrellas sobre 5

Very friendly & helpful

After a slight change with the pick up times to collect a car, unfortunately I couldn’t make it, however after speaking to Neil over the phone he managed to deliver the car the same day! Brilliant customer service, highly recommend.

3 de octubre de 2025
Opinión espontánea
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Respuesta de G H Motors

Thank you for your kind review.
Im pleased to hear that Neil was able to assist you with the delivery of your car.
Hope all is good.
Regards
GH

Valorada con 5 estrellas sobre 5

Xc60

Dealt with Neil to early to give a real review only picked car up on 29th Sept, small problem fixed before i picked car up but still not right ordered new part myself to do as trim not put back right ,other than that car brilliant drive really well xc60 cant fault G H Motors up to now . Will update in a couple month.
Cheers Kev

3 de octubre de 2025
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Respuesta de G H Motors

THANKS KEV

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish. Collected from Mansfield Woodhouse station (just let the guys know which train you are arriving/leaving on. It's 5 minutes from GH Motors). Good, long test drive. No sales pressure at all. Car very well presented. Exactly as described on website/phone. Pick-up date agreed and stuck to. Car PDI and 12 months MoT. Amazingly clean in/out. The team are really cheerful and made the transaction a pleasure.

20 de septiembre de 2025
Opinión espontánea
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Respuesta de G H Motors

Thank you for your kind words and glowing review of the business. I am pleased to hear that the team were able to make the transaction a pleasure for you.
All the best
GH

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, efficient and curtious. It was a pleasure from start to finish. Collected my car today thank you

19 de septiembre de 2025
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Respuesta de G H Motors

Thank you for your kind review. Im pleased that hear that you had a good experience with our sales team from start to finish.
All the best
GH

Valorada con 5 estrellas sobre 5

I was going to buy a car from GH motors

I was going to buy a car from GH motors
But end up buying a car local to me
The service I got from Chris and the team was fantastic
So if you need a car contact the team
Many thanks and all the best
Jamie

2 de septiembre de 2025
Opinión espontánea
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Respuesta de G H Motors

Thank you for your kind review. Although you didnt end up buying the car from us Im pleased to hear that Chris was able to assist you.
ill be sure to pass on your kind words.
All the best
GH

Valorada con 5 estrellas sobre 5

Jeremy and Chris are both very helpful

Jeremy and Chris are both very helpful. The car is amazing. Great price and service.

14 de septiembre de 2025
Opinión espontánea
Logotipo de G H Motors

Respuesta de G H Motors

Thank you for your kind review.
Im pleased to hear that Chris and Jeremy were able to assist you.
All the best
GH

Valorada con 1 estrellas sobre 5

BEWARE..Truly shocking experience.Paid…

BEWARE..Truly shocking experience.Paid £7300 for a car,told them well in advance I would pick it up Sunday,arrived car not working.🤷‍♂️They said someone should have rung me but didn’t.6 hour train journey home.
Asked for a refund,which you are entitled to by LAW and did there attitude change.
Asked for owners name and the reply was “what has it got to do with you”.
Constantly being fobbed off saying they can’t authorise payment,owner not in etc,etc
Still waiting

17 de agosto de 2025
Opinión espontánea
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Respuesta de G H Motors

I'm sorry to hear about your experience, If you wish to discuss this matter further please contact us directly.
Regards
GH

Valorada con 5 estrellas sobre 5

We needed to replace our old 4x4 & went…

We needed to replace our old 4x4 & went along to GH Motors to view a couple of cars we had seen online. 24hrs later we drove away with our new workhorse. Our sales guy Jeremy was very easy going & after the test drive left us alone to make a decision without any 'hard sell' tactics. On hand over everything was done profesionally & in a timely manner. Can highly recommend 😊

6 de julio de 2025
Opinión espontánea
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Respuesta de G H Motors

Thank you for your kind review. Im pleased to hear that Jeremy was able to assist you with your purchase.
All the best
GH

Valorada con 5 estrellas sobre 5

I have just bought a Subaru Forester…

I have just bought a Subaru Forester from GH Motors and can recommend them, they are friendly, get back to you when they promise and nothing is too much trouble for them. They were not pushy and did not try to sell me other services, would say give them a call if you are interested in buying a used car.

13 de junio de 2025
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Respuesta de G H Motors

Thank you for the kind review.
Im pleased to hear that we were able to assist you with your purchase.
All the best
GH

Valorada con 5 estrellas sobre 5

Very nice people

Very nice people , not pushy at all and bent over backwards to put me in the right car at the right price for me

14 de junio de 2025
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Respuesta de G H Motors

Thank you for your kind review, We hope that you are happy with your new car.
All the best
GH

Valorada con 5 estrellas sobre 5

I would definitely recommend a vist

I visited G H Motors at Mansfield with the intention of buying a VW Polo, Chris and the guy in the office ( who's name escapes me ) were very understanding when I gave my reasons for not buying the car, they both have a very good sense of humour and we ended up having a really good chat.

I Would definitely recommend to anyone wishing to buy a used car to give G H Motors a visit.

David Johnson

28 de mayo de 2025
Opinión espontánea
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Respuesta de G H Motors

Thank you for your kind review David. Im sorry to hear that the Polo wasnt quite for you. I wish you all the best in your search for a new car.
Kind regards
GH

Valorada con 5 estrellas sobre 5

Brilliant team…

The staff were excellent and a gave service with a smile
Thank you. 😊

5 de mayo de 2025
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Respuesta de G H Motors

Thank you for your kind review. Im pleased to hear that the team were able to help you find your new car.
All the best
GH

Valorada con 5 estrellas sobre 5

Jeremy was our sales man he was super…

Jeremy was our sales man he was super polite. Sorted us out nice and quick with my beautiful new car. Thank you I will be back

17 de mayo de 2025
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Respuesta de G H Motors

Thank you for the kind review, Im pleased to hear that Jeremy able to assist you with your purchase.
All the best
GH

Valorada con 5 estrellas sobre 5

Excellent service at GH via Car Finance…

Excellent service at GH via Car Finance 247, dealing with Chris at GH Mansfield was a pleasure, super informative, we had the car in less than 2 days over a bank holiday, will certainly be highly recommending and using again in the future!

2 de mayo de 2025
Opinión espontánea
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Respuesta de G H Motors

Thank you for the kind review. Im pleased to hear that Chris was able to assist you with your recent purchase.
All the best
GH

Valorada con 5 estrellas sobre 5

Jeremy at gh motors is a top man…

Jeremy at gh motors is a top man brought a car 2weeks ago had a problem got sorted straight away no problem thanks bryan

24 de abril de 2025
Opinión espontánea
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Respuesta de G H Motors

Thank you for your kind review, I am pleased to hear that Jeremy was able to assist you.
All the best
GH

Valorada con 2 estrellas sobre 5

Update to 2 star...generously

UPDATE On the Below
I did eventually get some half decent service but feel my negative review and a lot of calling back over and over finally kicked things into gear. The car is ok, im not totally satisfied with the quality, found the foot rest next to clutch has been stuck down with some form of sealant and came loose while i was driving, very dangerous. The door seal hasnt been stuck on well and is loose in places and not perfectly aligned. Overall the car is ok, but i would think twice before using GH again. Pretty terrible experience overall and feel had i not kept going at it very little would have been done.

ORIGINAL REVIEW
So far i cant give anything more than 1 star.
Just bought a car, collected the vehicle and drove home. Got in the car for the first time to find it wont start. GH asked me to bring it back assuming dead battery. I managed to get it going the next day and returned to find the battery was in fact new, so issue assumed to be starter motor. The car is with them to fix.

On top of this, a trim was missing from front bumper, spotted on first visit before purchase, they agreed to replace. on the short journey between theirs and home its fallen off the car.
The drivers door seal was hanging off as it had been cut, agreed to replace, found it has been stuck on with a bit of glue and sticky tape. Asked them to replace it...again.
Told the car had no locking nuts so no need for me to have the key, found rear wheels are fixed with locking nuts.
Car was advertised and sold as having full service history, told on collection this was stored online with Ford so no service book, checked with ford and they don't have the information, that is for cars from 2022 onward, this is 2019. I called today to ask for service history documentation at 9am and was told they would call me back later. i called back at 5pm as i hadnt heard anything and the guy on the phone argued with me that "i never said it would be today" and "you should have made sure it was all ok before buying the car!!" Until the phone call this afternoon i was giving the benefit of the doubt but now am of the opinion this is just how they operate.

At this point im very close to asking for a full refund as the car sold is not to the standard advertised. I will update my review with the outcome in the next 48 hours where i hopefully have a car that runs, a full service history document as advertised, a fully sealed drivers door, a fully trimmed front bumper, and wheels with standard nuts that i can remove in the event of a flat! Anything other than that and i will need my 9k back.

4 de abril de 2025
Opinión espontánea
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Respuesta de G H Motors

Im sorry to hear that you feel our service hasnt met your expectations. If you would like to discuss anything please call us.

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