My onboarding with Giant was smooth from start to finish. The process was clear and straightforward, and I always knew what the next step was. Nazmul was particularly helpful throughout. He was respon... Ver más
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Consulta las opiniones de los clientes
I left Giant some time ago and needed documents for tax. Hayley Paulyn was really helpful and extremely patient with me initially giving her the wrong email address! Documents received promptly.
La empresa ha respondido
A huge thank you to Hayley Paulyn from Giant Group. She was extremely efficient, professional, and quick to respond to everything I needed. What stood out the most was how well she listened and took t... Ver más
La empresa ha respondido
I was recommended by a friend of mine to Giant Group. I was then contacted by a consultant by the name of Geneses Pizarra. Geneses has been very patient and helpful with me since August due to the sit... Ver más
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Información sobre la empresa
Escrito por la empresa
Since 1992 giant have provided specialist, end to end workforce management software & support services to large and small recruitment agencies, internationally.
Información de contacto
Fourth Floor 90 High Holborn, WC1V 6LJ, London, Reino Unido
- 0330 024 0946
- hello@giantgroup.com
- www.giantpay.co.uk
4,8
Excelente
4 mil opiniones
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Ha contestado el 96% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nazmul Ahmed was very helpful and…
Nazmul Ahmed was very helpful and responsive.
1 de octubre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re pleased to hear that Nazmul was helpful and responsive. We really appreciate you taking the time to share your experience.
Straight forward and easy onboarding
Straight forward and easy onboarding, Victoria Fortune has been very helpful throughout the process.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind review! We’re delighted to hear that you found the onboarding process straightforward and that Victoria was able to support you throughout. We really appreciate your feedback.
Easy process
The instructions were easy to understand and the whole process was fairly quick. The communication from Sabahat Razaq was concise and clear.
2 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your positive feedback! We’re pleased to hear you found the process quick and straightforward, and that Sabahat’s communication was clear and concise. We really appreciate you taking the time to share your experience.
Hassle free service and very responsive
30 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear you found our service hassle-free and responsive. We really appreciate you taking the time to share your experience.
Jennifer Gordon is amazing and super…
Jennifer Gordon is amazing and super helpful. I always get an immediate response to any issues i'm having - and the response is always with a solution. Makes my role so much more easier knowing I have someone on hand as efficient, professional and friendly as her. If only all suppliers on the ASL had a 'Jennifer Gordon'....
30 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Hi Gareth! thank you for the review and will pass on your wonderful comments to Jen! Glad she has been to helpful
question about remaining holiday
Eleanor Downey solved my question right away. As my contract position is coming to an end for a permanent roll, I asked what happens to my outstanding holiday hours, and the answer is what I was hoping for :).
I have to say, each time I've had a question or an issue, "Giant Group" are always helpful and I always get an answer and sorted out my issues. They always do a good job :) its been a pleasure having to deal with them.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for such a wonderful review! We’re delighted to hear that Eleanor was able to resolve your query promptly and that you’ve consistently found our team helpful and responsive. We truly appreciate your kind words and wish you all the best in your permanent role!
The company has been so helpful to me…
The company has been so helpful to me especially the staff member Nazmul Ahmed. They have provided me with the right information so that I can carry on with my application/account. I appreciate his help. The customer service is excellent. The service is very good.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your wonderful feedback! We’re delighted to hear that Nazmul was able to provide the guidance and support you needed. We truly appreciate your kind words about our customer service and your experience with Giant.
Clear instrcutions and support…
Clear instrcutions and support throughout the process
30 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your feedback! We’re pleased to hear that you found our instructions clear and received helpful support throughout the process. We truly appreciate you taking the time to share your experience.
Nazmul was really helpful during the…
Nazmul was really helpful during the onboarding process, simple and easy!
11 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear that Nazmul made your onboarding process simple and easy. We truly appreciate you taking the time to share your experience.
Been with Giant for nearly a year
Been with Giant for nearly a year. Always been able to contact someone to sort out any issues.
Rana has always been very helpful
Been paid on time and pension has been paid as per schedule .
The only reason not for 5 Stars is the extra cost of paying into a personal pension I think is a bit too much .
Overall no problems
29 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Hi Anthony, thank you for taking the time to leave your review, we will pass your comments on to Rana, have a nice evening
I've recently joined them and the…
I've recently joined them and the onboarding was relatively easy. Nazmul was particularly helpful to me. Thanks indeed!
28 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear that you found the onboarding process easy and that Nazmul was particularly helpful. We truly appreciate you taking the time to share your experience.
Worked with Giant for 4 years and…
Worked with Giant for 4 years and experience was great - always quick to respond to any queries and pay always on time
Would highly recommend
29 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your continued support over the past four years! We’re delighted to hear you’ve had such a positive experience with Giant, particularly with our responsive service and reliable payments. We truly appreciate your recommendation.
Very professional and responsive…
Very professional and responsive experience provided by all with whom I had the pleasure to engage with.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your wonderful feedback! We’re delighted to hear you had a professional and responsive experience with our team. We truly appreciate you taking the time to share your experience.
I had a great onboarding experience…
I had a great onboarding experience with Nazmul Ahmed, who was very responsive and helpful.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear you had a great onboarding experience with Nazmul. We truly appreciate you taking the time to share your experience.
Andrei was very helpful and friendly…
Andrei was very helpful and friendly with helping me with my request to make a couple of amendments on my account and explain these changes. Many thanks
23 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Hi Gavin, thanks for the review, will pass this on to Andrei and really pleased how helpful he has been
Excellent customer care …
Very responsive keen to help and professional in approach.
Explained everything very well and patient
25 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear you found our service responsive, professional, and helpful. We truly appreciate your review.
Nazmul provided excellent service and…
Nazmul provided excellent service and comms- smooth onboarding
28 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear that Nazmul provided excellent service and communication, making your onboarding experience smooth and seamless. We truly appreciate your review.
Cyrene Robles was a great help with my…
Cyrene Robles was a great help with my Query/issue I had
24 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you so much for your kind feedback! We’re delighted to hear that Cyrene Robles was able to help resolve your query and provide you with a great experience. We’ll be sure to pass your lovely comments on to Cyrene!
Thank you for taking the time to leave us a review.
Promptness in resolving issues
Promptness in resolving issues. The courtesy afforded while the issue is being resolved is unrivaled.
15 de julio de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear that our team was prompt in resolving your issue and provided a courteous and supportive experience throughout. We truly appreciate you taking the time to share your experience.
Andrei was very helpful with my query…
Andrei was very helpful with my query in a very professional and timely fashion.
24 de septiembre de 2026
Opinión espontánea
Respuesta de Giant Group
Hi Idris, so good to hear how helpful Andrei has been! Thank you for the review
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