My onboarding with Giant was smooth from start to finish. The process was clear and straightforward, and I always knew what the next step was. Nazmul was particularly helpful throughout. He was respon... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
All staff have been amazing throughout the onboarding process Lee and nazmul made it so straight forward and totally hassle free Thankyou so much to everyone!
I left Giant some time ago and needed documents for tax. Hayley Paulyn was really helpful and extremely patient with me initially giving her the wrong email address! Documents received promptly.
La empresa ha respondido
A huge thank you to Hayley Paulyn from Giant Group. She was extremely efficient, professional, and quick to respond to everything I needed. What stood out the most was how well she listened and took t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Since 1992 giant have provided specialist, end to end workforce management software & support services to large and small recruitment agencies, internationally.
Información de contacto
Fourth Floor 90 High Holborn, WC1V 6LJ, London, Reino Unido
- 0330 024 0946
- hello@giantgroup.com
- www.giantpay.co.uk
4,8
Excelente
4 mil opiniones
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Ha contestado el 96% de las opiniones negativas
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Respuesta de Giant Group
Thank you for your review! It’s great to know you had a positive experience, and we really appreciate you taking the time to share your feedback!
quite straightforward and easy to…
quite straightforward and easy to follow process
1 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your positive review! We’re delighted to hear that you found the process straightforward and easy to follow. We really appreciate you taking the time to share your experience.
Courtney @ Giant
i spoke to Courtney this morning who was extremely nice and patient which you don't usually get on when speaking to customer service. He resolved my problem quickly and knew where to direct me.
Thank you so much!
11 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you so much for your lovely review! We’re delighted to hear that Courtney was able to assist you and made the experience a positive one. It’s great to know that he was patient, helpful and able to resolve your issue quickly. We’ll be sure to pass your kind feedback on to Courtney. Thank you for taking the time to share your experience!
Easy to complete and simple to use.
Easy to complete and simple to use.
10 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your review! We’re pleased to hear that you found the process easy to complete and simple to use. We really appreciate you taking the time to share your feedback with us.
Very helpful staff and easy process.
5 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
We're so pleased to hear you found the process simple and easy to complete. It's also great to know our team provided the support you needed along the way. Thanks for taking the time to leave us a review.
Very helpful whenever I had a query
Very helpful whenever I had a query. D'marni was particularly helpful.
20 de julio de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind feedback! We’re delighted to hear that D’Marni was particularly helpful and always there to support you with your queries. We’ll be sure to pass your lovely comments on to her. We really appreciate you taking the time to share your experience!
Clear
Clear, informative instructions and a warm welcome via email from Luke Anderson
8 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for sharing your feedback. It's great to hear that the information provided was clear and informative, and that Luke's warm welcome helped make your onboarding experience a positive one. We'll be sure to pass on your kind words.
Great onboarding experience thank you…
Great onboarding experience thank you to Luke Anderson
7 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
We're so pleased to hear you had a great onboarding experience. Thank you for recognising Luke's support – we'll be sure to share your kind feedback with the team.
Very professional and very helpful
I found my experience with Lee Gillespie and Victoria Fortune very professional and extremely helpful.
6 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for taking the time to share your feedback. It's wonderful to hear that Lee Gillespie and Victoria Fortune provided such professional and helpful support. We'll make sure your kind comments are passed on to them both.
Giant Onboarding
My onboarding experience was very smooth and well‑organised. Nazmul provided clear guidance at every stage and was consistently helpful, making the entire process straightforward and stress‑free.
6 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
It's fantastic to hear that your onboarding experience was smooth and well organised. We're pleased Nazmul's clear guidance and ongoing support helped make the process straightforward and stress-free. Thank you for sharing your experience with us.
Easy and smooth
The overall experience was very smooth, staff is very helpful. Nazmul Ahmed was very supportive and helpful throughout the process.
5 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
We're delighted to hear your experience was smooth from start to finish. It's great to know Nazmul provided such supportive and helpful assistance throughout the process. Thank you for taking the time to share your feedback.
Client Support Specialist
Client Support Specialist, Sabahat Razaq, was very helpful during the process.
27 de julio de 2026
Opinión espontánea
Respuesta de Giant Group
We're so pleased to hear that Sabahat provided helpful support throughout the process. Thank you for taking the time to recognise the excellent service you received – we'll be sure to share your kind feedback.
Victoria was very helpful
Victoria was very helpful, including on the phone. Good service.
6 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
We're pleased to hear that Victoria was able to help and that the support you received over the phone made a positive difference. Thank you for your kind feedback – we're glad you had a great experience.
Very good experience with helpful…
Very good experience with helpful guidance coming from Nazmul Ahmed.
6 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
It's wonderful to hear you had such a positive experience. We're glad Nazmul was able to provide helpful guidance throughout, and we'll be sure to share your kind feedback with the team.
Reference request
I used to work for giant and needed a reference for a new role. It was a littel comlicated due to multiple assignment dates and Andrei quickly and easily sorted it out for me. Many thanks Andrei.
6 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for taking the time to share your experience! We’re pleased to hear that Andrei was able to quickly and easily resolve the complexities around your multiple assignment dates and help with your reference request. We’ll be sure to pass your kind words on to him.
Wishing you all the best in your new role, and thank you for choosing Giant again!
Kristie was great!
Kristie was great!
I had a really good customer service experience. They were able to open up my account and she also helped me identify a potential miscommunication with HMRC. All in all, very good customer service and I appreciate how understand Giant Precision.
24 de julio de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for sharing your experience. It's fantastic to hear that Kristie was able to get your account up and running again while also helping to identify a potential issue with HMRC. We're so pleased you received the support you needed, and we'll be sure to pass your kind feedback on to Kristie and the team.
It was intriguing to go through a whole…
It was intriguing to go through a whole different process with a new company, yet so exciting as I got to reconnect with a part of me that seemed forgotten
Overall Nazmul was frequent with the updates aswell as supportive.
5 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for taking the time to share your experience. We're pleased to hear that your onboarding journey was a positive one and that Nazmul kept you well informed with regular updates and supportive communication throughout. We wish you every success in your new role.
My thanks to Victoria Fortune who has…
My thanks to Victoria Fortune who has been fantastic throughout the recruitment process.
So far, my experience with this team has been both responsive and informative.
Once again, many thanks!
5 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for your kind words. It's wonderful to hear that Victoria provided such responsive and informative support throughout your onboarding journey. We'll be sure to share your feedback with Victoria – we're sure it will be greatly appreciated.
Nazmul Ahmed was brilliant and provided…
Nazmul Ahmed was brilliant and provided fast and helpful responses.
5 de agosto de 2026
Opinión espontánea
Respuesta de Giant Group
We're delighted to hear that Nazmul provided such fast and helpful support. Thank you for recognising the great service you received – we'll be sure to share your kind feedback with Nazmul.
Very helpful and made it simple to…
Very helpful and made it simple to navigate my onboarding experience
27 de julio de 2026
Opinión espontánea
Respuesta de Giant Group
Thank you for sharing your feedback. It's great to hear that your onboarding experience was easy to navigate and that the support you received made the process simple from start to finish. We appreciate you taking the time to leave a review.
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