Encantada de poder adquirir productos a través de su página, me han tratado de maravilla y sus respuestas a dudas siempre resueltas en corto tiempo. Me encantan sus productos seguiré siendo una de sus... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Los mas importante para mi es la calidad del producto - fast shipping and customer service. He comprado dos cadenas y estaba un poco indecisa porque en otros lugares la calidad no han sido bue... Ver más
La empresa ha respondido
En casa todos tenemos una cadena y nos encantan. Sin duda alguna las mejores! Llevo con las mías como un año sin quitármelas y están intactas en todos los sentidos y eh estado en playas, piscina... Ver más
La empresa ha respondido
Esta hermoso! Pero le doy 4 estrellas por que esperaba también recibir la tarjeta de autenticidad con la garantía tal cual como se muestra en las imágenes de los productos! Pero al no recibir me hace... Ver más
La empresa ha respondido
4,5
Excelente
54 mil opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
es una exelente tienda y tiene muy…
es una exelente tienda y tiene muy buena calidad desde el empaque hasta las piedras
6 de agosto de 2023
Opinión espontánea
Respuesta de GLD
Hello Adriel,
Thank you for sharing this review, we are thrilled to have provided you with an outstanding shopping experience on our site, we hope that you are enjoying the quality of your new GLD pieces!
Please feel free to contact us anytime with questions or concerns. We would be glad to chat with you anytime.
Ellos no me ayudaron para nada quieren…
Ellos no me ayudaron para nada quieren cobrar el manejo y envío ya que sus cochinadas de joyería dicen que son garantizadas pero eso no es verdad quieren cobrar todo es un abuso por ellos y la compañía es un cochinero
26 de julio de 2023
Respuesta de GLD
Hello Martha,
Thank you for taking the time to post your review. We are sorry to hear that you had a less than exceptional experience with us. This is unacceptable to us as GLD aims to always exceed our customers' expectations. I see that you are referring to another older order you reached out for warranty assistance on 2 weeks ago.
If your product is damaged, fades, or breaks during normal wear, the Guarantee entitles you to a one-time repair or replacement of the piece - free of charge. Please note, as is stated in our warranty policy online, there will be a $19.99 fee for shipping and handling costs that will be invoiced once your replacement order has been processed. This fee is charged to cover the processing time, packaging, and the shipping of your brand new item. You would not be charged for the brand new replacement item though. It would have definitely cost less than you placing this new order for the item today.
We sincerely apologize for any confusion. We will be reaching out via email shortly regarding this.
Please let us know if you have any additional questions or concerns in the meantime as we are always happy to help.
Many thanks,
Respuesta de GLD
Hello Lesther,
Thank you for this amazing review! It it such an honor to know that every aspect of your experience with us has been so great!
We are grateful for loyal customers such as yourself because we would not be able to make The GLD Shop possible without you.
We hope to see you back soon!
100% recomendados
24 de julio de 2023
Respuesta de GLD
Hello Jose,
We are so pleased to hear your experience with us was great and that you recommend us 100%! Thank you for entrusting us as your jeweler of choice, and for taking this moment to make a recommendation to others.
Please feel free to contact us with any questions, concerns, or comments, as we would be more than happy to assist you.
Many thanks,
Respuesta de GLD
Hello David,
It is so great to know your expectations were more than met with shopping with us. GLD takes pride in customer satisfaction, so we love hearing that your purchase and the experience were excellent.
Thank you so much for supporting our brand!
El único problema que tuve es la demora…
El único problema que tuve es la demora en resolver mi caso porque la compañía de envíos
18 de junio de 2023
Respuesta de GLD
Hello Alex,
Thank you for taking the time to leave this review, we appreciate your honest feedback.
We are greatful to hear that you had a wonderful experience on the site, but we sincerely apologize for any issues that you may have had with shipping. Please do not hesitate to reach out to us to support@thegldshop.com if you have concerns about your order as we would be more than happy to look into the details for you.
Many thanks,
Fácil para comprar y muy buenas…
Fácil para comprar y muy buenas reseñas, tengo altas expectativas
30 de mayo de 2023
Respuesta de GLD
Hello Eddy,
Thank you for your kind words. We are incredibly grateful for your feedback.
It is a pleasure to provide the best possible service for our customers, and we are so happy that your experience on the site was an easy one.
Thank you for shopping with The GLD Shop!
A mi pareja le encanta su Joyeria y a…
A mi pareja le encanta su Joyeria y a mi me complace hacer feliz sentir bien además el anillo de compromiso q le di es de su tienda
16 de mayo de 2023
Respuesta de GLD
Hello Sindy,
Thank you for your review. We are so thrilled to hear that you love our jewelry so much, as we strive to provide the best quality of jewelry and service to our consumers.
Please let us know if you have any questions or concerns that we may assist with, for it would be our absolute pleasure.
La mejor atención al cliente súper…los mejores
La mejor atención al cliente súper rápido y buen trato muchas gracias 🙏🏾🙏🏾❤️
25 de abril de 2023
Respuesta de GLD
Hello Isaac,
Thank you so much for your review. Shout-out to our Customer Service Team!!
It is an immense pleasure to have customers like you supporting our brand. Please know that your kind words do not go unnoticed.
Please feel free to reach out to us at support@thegldshop.com anytime, as we’d be happy to assist you with any questions or concerns.
Gracias por todo.
25 de abril de 2023
Respuesta de GLD
Hello Jose,
You are very welcome! Thank you so much for your kind words. I can assure you we will continue to walk the extra mile and exceed your expectations.
Please feel free to reach out to us at support@thegldshop.com anytime, as we would be happy to assist you with any questions or concerns.
Many thanks,
Respuesta de GLD
Hello Rafael,
Thank you so much for your kind words, as your feedback is of most importance to us. We're happy to hear that you love our products as much as we do and we're grateful for your continued support!
Please feel free to reach out to us at support@thegldshop.com anytime, as we would be happy to assist you with any questions or concerns.
La calidad es de excelencia máxima
21 de marzo de 2023
Respuesta de GLD
Hello Abigail,
Thank you for sharing this wonderful review.
We founded The GLD Shop to provide only the best service to each and every one of our customers who shop with us. Words cannot express how thankful we are for being able to see feedback like yours and for reminding us why we do what we do.
Please feel free to reach out to us at support@thegldshop.com anytime, as we would be happy to assist you with any questions or concerns.
Respuesta de GLD
Hello Javier,
Thank you for your review. We are so thrilled to hear your experience has been nothing short of perfect, as we strive to provide the best quality of jewelry and service to our consumers.
Please let us know if you have any questions or concerns that we may assist with, for it would be our absolute pleasure.
Soy de españa y por aqui no hay muchas…
Soy de españa y por aqui no hay muchas páginas con cadenas tan buenas me gusta mucho la cubana de 8 mm muy bonita y el cierre muy bonito también, seguiré comprando aqui
11 de marzo de 2023
Respuesta de GLD
Hello Victor,
Thank you for taking the time to leave your feedback.
We are delighted to hear that you value the efforts and service we put forth into GLD, as this upholds our industry leading standards. Your kind words are greatly appreciated by all of us.
Thank you so much for supporting our brand!
Algo bello 👌👌👌 100%
2 de marzo de 2023
Respuesta de GLD
Hello Sergio,
Thank you so much for your loyal patronage of GLD. We are pleased to hear that we continue to exceed your expectations in quality and customer service, as this is of foremost importance to us.
Please feel free to contact us anytime with questions or concerns. We would be glad to chat with you anytime.
Estaría bien que la página estuviese…
Estaría bien que la página estuviese traducida al español también.
13 de febrero de 2023
Respuesta de GLD
Hello Adrian,
Thank you so much for taking the time to share your thoughts on your shopping experience. It truly made our day to hear that you had an awesome experience.
We appreciate you for even repping our brand heavily and showing us love!
Exelente producto y muy responsables en…
Exelente producto y muy responsables en el envío.
12 de febrero de 2023
Respuesta de GLD
Hello Juan,
We greatly appreciate you taking the time to leave a review.
We are overjoyed to hear that The GLD Shop exceeded your expectations and showed what a jewelry purchasing experience should be like.
Thank you so much for supporting us!
Me encanta la ropa de Defacto
27 de enero de 2023
Respuesta de GLD
Hello Vanesa,
Thank you so much for your loyal patronage of GLD. We are pleased to hear that we exceeded your expectations in quality and customer service, as this is of foremost importance to us.
Please feel free to contact us anytime with questions or concerns. We would be glad to chat with you anytime.
Buena compra
12 de enero de 2023
Respuesta de GLD
Hello Migel,
Thank you so much for this amazing review!
It makes our day to hear we were able to provide you with 5-star service. We will make sure our entire team is aware of the wonderful feedback you have provided. They will be thrilled to hear your kind words!
Thank you for shopping with The GLD Shop!
Respuesta de GLD
Hello Bermary,
Thank you so much for your kind words, as your feedback is of most importance to us. I can assure you we will continue to walk the extra mile and exceed your expectations.
Please feel free to reach out to us at support@thegldshop.com anytime, as we would be happy to assist you with any questions or concerns.
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