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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

worst auction house I have ever come across, Refuse to give you clear shipping prices, when you ask they say clear any invoices, upon which point they add absurdly high shipping costs, like 20 pounds... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

As per other reviews this lot are just a bunch of scammers who hide behind their terms and conditions, they never use any real photos of the products, they never give you any real review but expect yo... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Shocking experience. Goods faulty and not fit for purpose. Read the reviews and the common theme is that they state that they do not hide behind their T&C's. But they do. They are quick... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

AVOID like the plague. Several weeks since paying for our items + delivery we still haven't received anything. Have sent several emails, made several phone calls, left voice messages and have received... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para salones

Escrito por la empresa

Welcome to the UK’s Premier Auction House. We have combined the traditional elements of an auctioneers with a modern e-commerce twist. Get up to 90% of the original RRP on all stock!! What are you waiting for?


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

474 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,4

Todas las opiniones

(474)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Duffy was a greedy con man

Duffy was a greedy con man, treated staff like third rate trash. I’m laughing Duffy because you went bust. You need dumping from the Masons because you are a disgrace. Tried to be the big man when all along you are nothing

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers as I said years ago!

Scammers as I said years ago - they fought to remove the review.

They have now abandoned the business and left hundreds who paid without thier items. Also people who sell through them have been left without their money as well.

The whole thing was a complete scam game from the start

19 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Out of business

Out of business. Understand a police investigation under way with regards to the owner. No one will miss them.

1 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Global auctions have gone

Global auctions have gone from Manchester it is now a car parking place they was there 1 day gone the next. I did buy something and pay but never got it as they did a moonlight flit don’t know how many more lost out

4 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’ve been having issues with your…

I’ve been having issues with your website for over a week now. I’ve sent several emails and also called however i have not received a call back.

When I log in I’m unable to view any auctions. Can you please get back to me.

IB701722

1 de abril de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

A return call would have sorted this issue

I have been using this company for many years and always had a great service. Last auction was computer related items, I rang to ask various questions and they were all answered and no concerns were raised. I bid on a number of items and the prices went mental ( not the companies fault) just people paying over the odds, I managed to win one PC.
In turn listed this item for sale and it sold very quickly ( i always list item as soon as I win them and before collection), I then received a phone call stating the computers were not wiped clean and are in fact bios locked. on my call I was assured the drives were wiped and no mention of bios issues. The worst part was waiting over a week for a reply to a phone call of which I have still not received.
This review is more about the after sales service more than the issues raised, these happen but a phone call could help elevate these.

21 de febrero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Absolutely ruined the auctions over the…

Absolutely ruined the auctions over the last few months with there constant changes! All about food now honestly not worth it anymore.

2 de enero de 2024
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

Hi Dave,

thanks for the review.

Although we are unsure why a 2 star review has been given just because we slightly changed what we now sell through our sales.

We sell what sells through our sales and over the last 6 months food has become very popular.

Please could you tell us your IB number so we can look into this further.

Many thanks,

TeamGlobal.

Valorada con 5 estrellas sobre 5

I’ve only had a good experience dealing…

I’ve only had a good experience dealing with the team at Global Auctioneers. By and large the product is as described and of good quality. Good location and the staff are really pleasant and helpful. I will certainly continue to shop here.

22 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t trust this company in any way

Don’t trust this company in any way. Bought a table in the auction after seeing its photo and the one they sold was nothing like it and broken. Very hard faced staff who wouldn’t refund. They are a set of con artists.

22 de noviembre de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

This review is not true. We will not justify a response by replying.

Valorada con 1 estrellas sobre 5

Terrible

Terrible. Avoid.

Won’t disclose shipping costs until after they have taken your money!

If you refuse to pay until you have a written estimate of the total costs expected they will block you and take 30% out of your account.

Cheats & thieves. Avoid 100%

I buy at auction ALL THE TIME. This is the rudest, scam auction house I have come across!

10 de noviembre de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

Hi Claire,

Firstly apologies for the late reply, we do not monitor this unfair review platform.

please could you supply you IB number whilst we look into this.

We cannot predefine shipping costs prior to purchase as we have no clue what or how many items you will purchase. We have to weigh and measure all items won after the sale so as to get the best possible shipping rates by combining winning item.

Paying for item and colecting/shipping items are two different things.

As per our Ts and Cs invoices need to be paid within 24 hours after a sale and collected or shipped within 48 hours.

As you refused to pay for your invoice you were blocked from bidding again and a 25% admin fee was charged for wasting our time.

If you really did bid regularly with other auction houses you would know this.

Also - we have an award winning customer service team.

Many thanks,

TeamGlobal.

Valorada con 1 estrellas sobre 5

worst auction house I have ever come…

worst auction house I have ever come across, Refuse to give you clear shipping prices, when you ask they say clear any invoices, upon which point they add absurdly high shipping costs, like 20 pounds for a iphone. then they threaten you with a debt collection agency if shipping isn't paid rather than setting up your own.

7 de noviembre de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

This review is untrue. There is no way it would cost £20 to ship an Iphone. Please advise your IB number so we can look into it.

Thanks,

TeamGlobal.

Valorada con 1 estrellas sobre 5

Avoid like a plague

Hi,
This review will be useful for future customers.
Rules -
1. Never believe what is in the LOTS.
2. Never trust what the auction people tell about the products. All of them are untrue and it is your duty to check it out.
3. Always see the products in the lots before you auction and also check, cross check 100 times.
4. If in case you got given the wrong product and happened to notice at home, please please please don't call them to raise the issue. Just dispose of the product. Otherwise they will blame you that you have changed the product in the sealed box!!
5. When I spoke to the Global auctioneers about the wrong product collected, the lady told that I replaced the box with another product and that their customers are usually devious and lie!!. It was heartbreaking to hear such accusations about customers.
Please don't get in auction unless you are desperate....

24 de agosto de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

This is a fake review

Valorada con 1 estrellas sobre 5

Absolutely ridiculous

Absolutely ridiculous! They sell crap in a box that people give away for free. This goes back to the old saying, If it's too good to be true it probably is.
They give you such a short window to pick up bits and then talk to you like an idiot and then on top of that still charge you even if you cannot make it or will be late!

16 de junio de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

Hi Best Before, it seems like you have tried to pay late or not at all. Please advise your IB number and we will look into this for you.

Valorada con 1 estrellas sobre 5

Rip of charges for packing

Rip of charges for packing. Won 3 lots and charging £16.80 to pack two boxes. This is on top of the £20 Parcelforce shipping they charge.

Hide away from mentioning any shipping and packing fees in the T&Cs or listings.

Transparency wins customers trust and loyalty. But sadly this seems lacking at this auction house.

Global even tried to have the review taken down complaining the charges are clearly displayed. Yet when buying on ibidded and clicking on shipping no fees are shown. It is only after you have bid and won something can you get a shipping quote.

7 de enero de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

Shipping charges, because of rising fuel costs have gone through the roof. We cannot ship goods for free.

Shipping fees are on OUR website and not Ibidder (which we assume is who you mean)

Valorada con 5 estrellas sobre 5

Great place to buy quality goods

I have been buying from Global Auctions Manchester for a while now and have found all the staff are helpful and pleasant and nothing seems too much trouble. I always view whats going into the auction and check its what I’m looking for - if you cannot get to view you can always get a honest appraisal on email - the items I have bought are good quality at less than half the price. My experience has been 5 star. Anne

10 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay clear

Wasn't going to bother leaving a review. But, since they've blocked me on tiktok to stop me warning others about there jumped up charges, and terrible customer service, here I am!

Bought a freezer that the RRP is £200 brand new from a reputable supplier. And have now ended up paying over £200 with all the charges added up. Not bad considering they reckon you can save up to 90% on the RRP.

Will never use again, and would warn anyone to stay clear of them. And just go and buy the product new directly from a store, because by the time they've added all the charges on, you're literally paying the same as you would buying it from a store, if not more!

The fact they've blocked me should tell you everything about how they're running there buisness.

@global auctions. You've requested more details? I dont know how more specific you want me to be? Buyer I'd IB792948 ok for you? I tried communicating on your live, but got blocked, because you didn't want people on your live to see negative feedback.

3 de mayo de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

Hi,

Thank you for sending the correct details so we may take a look into this for you.

We do advertise the auction house fees on our website under 'Fees' as well as in the Terms and Conditions, which you agreed upon when registering to bid and selecting that you have read and understood them.

I can see on the invoice that the line total (Hammer + Auction House Fees + VATs) amount to £90.72. This is over 50% off of the item's RRP. The reason why it exceeded the value of the item was due to you wanting a pallet delivery for your Freezer, to which you missed the agreed delivery date and thus requiring a further re-delivery charge. Had you not missed the initial delivery, you still would have paid less than the item's RRP.

The purpose of blocking is to prevent people from spreading misguided information on a service they have received, to no fault of us.

Many thanks,
Global

Valorada con 5 estrellas sobre 5

First time bidder on this auction site

First time bidder on this auction sire. Made sure I read all instructions, then took the plunge.
I cannot fault my experience, from start to finish. All staff have been helpful and friendly throughout and I love my new dining chairs.

2 de mayo de 2023
Opinión espontánea
Logotipo de Global Auctioneers

Respuesta de Global Auctioneers

Hi,

We are glad to hear that you had a great experience with us and leaving a review!

Hope to see you bidding again,
Global

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