GoDaddy Opiniones 138.530

Respuesta de GoDaddy

16 abr 2026

Hi Fernando,

Thank you for your feedback. We're sorry to hear about your experience and understand how critical uptime and responsive support are when your website is down.

We take feedback like yours seriously and are continuously working to improve both response times and the effectiveness of our support. If you're open to it, we'd appreciate the opportunity to review your case in more detail and work toward a resolution.

Please respond to our request for more information with your customer number and email address, we can then get in touch directly.

Thank you,
ZH

Respuesta de GoDaddy

15 abr 2026

Hi David,

We’re sorry to hear how frustrating this change has been for you. We understand that if you only need one or two email accounts, paying for additional services you don’t use can feel unnecessary.

Our current email offerings are structured to align with updated platforms and security requirements, which is why standalone or limited mailbox options may no longer be available in the same way as before.

That said, I am more than happy to review and see what we can do for you. Please respond to our request for more information with your customer number and email address. I will then get in touch directly.

Regards,
ZH

Respuesta de GoDaddy

13 abr 2026

Hello Alfredo,

A long-standing relationship built on consistently five-star experiences is exactly what we aim to deliver, and knowing that the care and professionalism our team brings has made that impression across so many interactions means a great deal. The combination of genuine warmth and deep product knowledge is the standard we hold every Guide to, and it is rewarding to hear that standard has come through clearly for you over the years.

Best,
Joe

Respuesta de GoDaddy

13 abr 2026

Hello Jose,

Quick, effective support that gets straight to what you need is exactly what we aim to deliver, and we are glad that came through in your experience. We appreciate you taking the time to share that with us.

Best,
Joe

Respuesta de GoDaddy

13 abr 2026

Hello Marily,

Knowing that the service landed well means a great deal to us, and we are glad your experience with GoDaddy reflected the kind of care our team works hard to bring to every interaction. That is exactly what we want every customer to walk away with.

Best,
Joe

Respuesta de GoDaddy

13 abr 2026

Hello Cristóbal,

Having that kind of smooth, effortless experience is exactly what we aim for, and it is great to hear Andrea made that happen for you. That is the kind of helpful, attentive support we want every customer to walk away with.

Best,
Joe

Respuesta de GoDaddy

13 abr 2026

Hello Sergio,

Knowing your interaction was handled with that kind of care and attentiveness is genuinely great to hear, and we are glad the experience from start to finish felt welcoming. That is the standard we want every customer to feel each time they reach out.

Best,
Joe

Respuesta de GoDaddy

13 abr 2026

Hello Ruth,

Having your business email in a place that genuinely feels secure makes a real difference, and it is clear that peace of mind comes through in everything you described. That kind of confidence in your tools is exactly what we want every customer to feel, and we are glad GoDaddy has been able to deliver that for you and your business.

Best,
Joe

Respuesta de GoDaddy

13 abr 2026

Hello Youness,

Knowing that the care you received landed well means a great deal, and we are glad the experience reflected the attentive service we work hard to provide. That is exactly what every interaction should feel like.

Best,
Joe

Respuesta de GoDaddy

6 abr 2026

Hi Jorge,

We’re sorry to hear about your experience and the longer-than-expected wait time. We understand how important it is to have support available in your preferred language, and we regret that we weren’t able to provide Spanish-speaking assistance when you needed it.

We also appreciate your feedback on the change in service quality — this is not the experience we aim to deliver. Your comments will be shared with the relevant teams as we continue working to improve availability and response times.

Thank you,
ZH

Respuesta de GoDaddy

13 abr 2026

Hello Claudia,

Years of experience working with a company says a great deal, and efficiency is exactly the kind of quality that earns that kind of long-term trust. We are glad to have been part of your journey and look forward to continuing to support you.

Best,
Joe

Respuesta de GoDaddy

13 abr 2026

Hello Stephano,

Knowing that both the service and the platform landed well means a great deal to us. That is exactly what we want every customer to experience, and we are glad it came through on both fronts.

Best,
Joe

Respuesta de GoDaddy

1 abr 2026

Hi Caridad,

Thank you for your feedback — we’re sorry to hear about your experience, especially as a long-standing customer.

We understand how frustrating it must be to find the login process increasingly difficult and to encounter issues with one-time codes when trying to access support. This, combined with pricing concerns and difficulty reaching assistance, is not the experience we aim to provide.

We appreciate you taking the time to share this, and your feedback will be passed on to the relevant teams for review, particularly around usability, access, and support experience.

If there is anything we help with, please respond to the request for more information so we may get in touch.

Thank you,
ZH