Goods Wholesale Store 

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Order never arrived. Doubt if it was ever intended to as this company seems to be fraudulent. Many reviews on here already, mainly negative. No reply to any contact. Using the phone number for Expres... Ver más

Valorada con 1 estrellas sobre 5

Ordered bed bug spray on 8 Oct 2023. Expected delivery on 13-16 Oct, and then 17-20. Product never arrived. Contacted Goods Wholesale Ltd twice, via Amazon, asking for refund. No reply, no refund, jus... Ver más

Valorada con 1 estrellas sobre 5

Just wish I had seen these reviews before buying on Amazon market place. Ordered and never received. Writing this at over 3 weeks past latest date of supply. Yodel tracking number but Yodel never... Ver más

Valorada con 1 estrellas sobre 5

IMHO agree with all negative feedback given. Claim on website 20 years of trading when they only set up in 2013, maybe their maths is as bad as their trading activities!!!!!!!!!!!!!!!!!!! Highly geare... Ver más


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(72)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Ordered goods from this company through Amazon

Ordered goods through Amazon. Got a message that my goods would be delivered giving a date and a tracking number. The tracking number said that the goods had been picked up by "Swift". After the date of supposed delivery passed I checked my order statu with Amazon. I now get a message saying the delivery would be Wednesday but the carrier had changed to "Hemes" and it was with them. I have had no correspondence from the supplier explaining the delay. It appears that this is a fraudulent company who takes your money and does not deliver. I have contacted Amazon but they are not prepared to act on this. Scam! Scam! Scam! Avoid like the plague.

12 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non delivery

We ordered a vine weevil insecticide drench, and the website promised Royal Mail Tracked delivery, despatched within 3 days. 14 days passed with no response so we sent an e-mail; we got an automatic e-mail promising re-delivery. No insecticide or tracking number even. A further complaint brought a response that it must have been lost by the courier but they would send it again. Another fortnight and still no goods or any sort of tracking number; these people are frauds, do NOT let them have your money.

19 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a scam!

What a scam!
I placed an order via Amazon for cat litter on 3rd October.
Delivery date due 5-7th October.
Nothing arrived- update on Amazon stating item will be delayed.
Requested a refund from this company but have not had a reply.
Will be reporting to trading standards.
Avoid, avoid, avoid!

3 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refund not forth coming!

Ordered a Owl decoy through Amazon. It arrived ok - however the quality was really poor and it was damaged - so I requested a refund through Amazon which was approved. Got the return label through Amazon and then sent it back through Royal Mail as per instructions on Amazon. 2 weeks later I'm still waiting on a refund from this company. When I looked at the status on Amazon - it states that Royal Mail couldn't deliver the returned item. I've contacted Goods Wholesale twice but so far have had no response. I've never had an issue previously with returned items to Amazon.

9 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Realised once I ordered and did not get…

Realised once I ordered and did not get a timescale for delivery - this company was a scam. Contacted my credit company and not only had it taken the money but it had set up an unauthorized monthly account. Cannot understand how this company has been online for over a year.

20 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company

I’ve tried and tried to contact this company for 6 weeks for a product that I ordered. I agree with previous reviewers that I believe this is a scam company and have asked my bank to investigate for fraud and claim money back. I also am reporting them to trading standards. Don’t get anything from this company!

17 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam don't buy anything from these people

Placed Order Number: 2***/******/** on 23 May 2021 after lots of me contacting them (no phone number only email) finally got this message (On Thu, 24 Jun 2021 at 16:54, sales@goodswholesale wrote:
hi,Apologies for all the inconvenience caused the courier has no update on your order delivery meaning the item must have been lost in transit. We will refund your order immidietly.) Then after more of me contacting them (sales@goodswholesale
2 Jul 2021, 10:00
Hi,I can see that this was passed on to the accounts team. I will check for update. Apologies for the inconvenience caused.) Then took another 7 days for refund through Paypal. Absolute scam they seem to hold on to your money for as long as they can and will not contact you. I don't think they ever had product I ordered as site stated all orders tracked(and still does) yet they couldn't tell me where my order was.

28 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered an item from Goodswholesale…

Ordered an item from Goodswholesale which never arrived, they claimed it was delivered, then never replied to any of my other emails. DONT EVER BUY ANYTHING FROM THIS SO CALLED COMPANY, THEY ARE RUBBISH.

6 de mayo de 2021
Opinión espontánea
Logotipo de Goods Wholesale Store

Respuesta de Goods Wholesale Store

Dear Duncan,

We sincerely apologise for the inconveniences caused.

Upon review of your order, we can see some notes on the system stating (lost items) issues with the shipping carrier which was outside of our control. We can also see a full refund was applied to your order.

We understand the impact this can have on customer experience as well as impacting our business, which is why we have opted for tracked services on all orders to have better control and visibility of orders.

Again, we apologise for the experience you had, and can only hope you visit our store again. If you have any concerns or questions can always contact us directly as sales@goodswholesale.co.uk.

Thank you.

All the best,
Goods Wholesale Team.

Valorada con 1 estrellas sobre 5

I assume this is a scam

I assume this is a scam. No delivery, no response, no refund. I got 100% refund via PayPal but no explanation and site still running

13 de abril de 2021
Opinión espontánea
Logotipo de Goods Wholesale Store

Respuesta de Goods Wholesale Store

Dear Richard,

We sincerely apologise for the inconveniences caused.

Upon review we can see you had contacted us requesting an update on your order, which was delayed due to shipping carrier implications (outside of our control). A second response was sent to you to ask if a replacement item was received, but we did not hear back from you.

We are glad that you had received a full refund via Paypal protection. Of course if you were not satisfied with the service, we would always ensure to do our best and help assist you further - whether providing a full refund or replacement items.

Again, we apologise for this bad experience, please do let us know if there is any way we can assist you in the future.

All the best,
Goods Wholesale Team.

Valorada con 1 estrellas sobre 5

Atrocious company

Atrocious company. Selling items on Amazon and charging premium next day delivery with no intention of sending goods and ignoring requests for refund. I was horrified to discover that it isn`t just me this has happened to but others as well in exactly the same way. Please stay clear of these scammers!

1 de marzo de 2021
Opinión espontánea
Logotipo de Goods Wholesale Store

Respuesta de Goods Wholesale Store

Dear Amanda,

We are sorry to hear the problems you have experienced, but our website is not related to the Amazon marketplace.

We would recommend you discuss this directly with the seller via the Amazon platform (as recommended by Amazon's terms of use/customer support).

All the best,
Goods Wholesale Team.

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