GO Outdoors - Banbury Opiniones 

927
TrustScore: 5 sobre 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in on Sunday to replace my walking boots. Umar was super helpful and really knowledgeable about the products. Listened to exactly what I was after & made some great suggestions at several price... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in today to grab some fishing stuff and I knew absolutely nothing about it and Sean was upstairs was absolutely amazing he couldn’t do enough for me .. great guy and a credit to your team .. than... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Banbury

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

927 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(927)

35.992 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Went looking for walking shoes for…

Went looking for walking shoes for awkward shaped feet. Rebecca was very helpful and came up with some good suggestions. Came away with exactly what I needed

26 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Positive online and Banbury experience

Despite there being no email to say my order was at the store for collection, the whole experience was very good. Easy to order online, goods were at the store on the day promised. The lady on the other end of the phone at customer service couldn't have been any more helpful and thorough, even calling the collection store to confirm everything was there. The staff in the Banbury store are always excellent and the collection experience was no different. They were aware of the collection, my name and everything was ready for me and checked through to make sure it was correct. All in all great staff, who all seemed pretty happy at work and gave excellent service with a friendly smile.

18 de mayo de 2026
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff

Spoke to Shaun for tent advise he was knowledgeable and very friendly, a credit to Go Outdoors we did buy a tent thanks to his help.

24 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tom from the Banbury Store was really…

Tom from the Banbury Store was really helpful when we bought our new camping stove. Nothing was too much trouble. He was very informative and genuinely seemed happy to help.

23 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service Excellent value

Great service by the team Excellent value for money with savings made by having GO membership. I’ve save my subscription fee many times over.

13 de mayo de 2026
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience. As soon as we got in the shop we were approached by one member of the team which gave us advise and share very good informations which help us to decide what was the best product for us to buy. Shaun is very experience and have a lot of knowledge of the products. Very impress with his service. Very good shop as you can find a big variety of products

16 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful

Shaun was very helpful and was immediately making sure we knew what we were looking for. He helped us get the best deals and items for my upcoming DoFE. Would recommend!!

16 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

It says on my receipt I've saved 20%…

It says on my receipt I've saved 20% off RRP, product is £60.99, members price in store £56...8.2% saving off RRP

£5 more expensive than Amazon, which is what I just paid to buy a members card. Do I feel conned? Yes. Pretty sure it's illegal too.

edit: turns out Go Outdoors pay Trustpilot to remove negative reviews

13 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thank you for review.

We have contacted you via Trust Pilot for more information so that this can be looked into further.

We look forward to hearing from you.

Kind regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shaun was amazing

Shaun was amazing - very knowledgeable and helpful- highly recommend this shop in Banbury - counter staff ( sorry didn’t get name ) also very helpful

11 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

It’s the staff that are so helpful here…

It’s the staff that are so helpful here and knowledgeable about their products. Rosie was the same staff member who helped me buy boots & trainers before- so consistency is also good because you know you’ll be getting good advice.

5 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We went into the shop having no clue…

We went into the shop having no clue which rucksack and other accessories we should purchase for our daughters’ Duke of Edinburgh trip. Shaun was absolutely amazing lots of attention to detail didn’t push the most expensive product but was very informative we came away with a completed list of products purchased and very grateful for his help and advice an invaluable member of staff that should be rewarded for all his efforts

18 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

I usually abhor going shopping but…

I usually abhor going shopping but Shaun was very patient and persistent in trying to find something that would suit me and his humor made it quite enjoyable. I appreciate the trouble you went to mate

24 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing experience at the Banbury…

Amazing experience at the Banbury store, every single member of staff we spoke to went over and above to help a woeful situation leading up to DofE trek and being let down on an order. Shaun particularly - thank you!

7 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Appreciate the help and the laughs

Appreciate the help and the laughs! Our ankles are in safe hands now 🤝🏻

6 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Olivia… Absolute legend

Olivia… Absolute legend, helped me and my two special boys 🤙🏼🤙🏼

6 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shaun was extremely helpful today…

Shaun was extremely helpful today nothing was too much trouble for him!

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Grace is super helpful

Grace is super helpful

1 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful Rosie !

Rosie was super helpful in helping me choose new walking trousers and shirts. She was very attentive. It was really wonderful to have her help in answering all our questions . She even went on line to check some technical issues. An excellent shop assistant. You should be proud of her.
On a previous occasion when buying a rucksack, I had a similar extremely good experience with another young assistant.

30 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shaun the person who helped me was very…

Shaun the person who helped me was very helpful and nice and was very informative and understanding about my SEND and didn’t judge me at all . Shaun took an interest in me

25 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Shaun at the Banbury branch

Shaun at the Banbury branch was very helpful and knowledgeable about the walking shoes that we had gone in to purchase.
Very good service.

22 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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