We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... Ver más
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We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... Ver más
La empresa ha respondido
Jed was extremely helpful and knowledgeable about e-bikes. Helped arrange a suitable time to assemble a bike for us to try and was on hand for a test ride and plenty of advice. Fantastic customer se... Ver más
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Visited Go Outdoors in Canterbury to get my daughter's first pair of climbing shoes and some other equipment. I phoned to check stock levels and spoke with the very helpful Lauren who checked ge... Ver más
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The windbreak I have struggled to buy through 3 different orders is actually Useless As the ground spikes are not only way too small but Not strong enough to go into the ground and hold a “Windbre... Ver más
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Escrito por la empresa

Maynard Road, Wincheap, CT1 3RR, Canterbury, Reino Unido
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Joe was extremely patient and informative about a wide variety of hiking shoes for a Gold DOE trip. Excellent customer service without being pushy. Despite spending alot of time with us he then helped us to locate the other items we required, listening to our needs and showing us the options. Thank you for a great shopping experience.

Respuesta de GO Outdoors - Canterbury
I was helped by Adam to choose the correct tent for my needs. He was approachable and knowledgeable and was genuinely interested in helping. We bought the tent and are very happy with our experience

Respuesta de GO Outdoors - Canterbury

Respuesta de GO Outdoors - Canterbury
The staff who helped me were very pleasant and knowledgeable about the bike I was buying. The attention to detail was exemplary when preparing the bike for me to take and I was kept updated during the process. I really can’t praise the service too highly.

Respuesta de GO Outdoors - Canterbury
Customer service excellent. Adam provided great options and practical advice and helped kit our daughter out for her trip.

Respuesta de GO Outdoors - Canterbury
Joe was extremely patient and gave lots of information about a wide variety of hiking shoes. Great customer service!

Respuesta de GO Outdoors - Canterbury
Excellent sales staff & we got two directors chairs for a good price

Respuesta de GO Outdoors - Canterbury

Respuesta de GO Outdoors - Canterbury
Came in to get kit for a trek in Peru, we were able to get everything we needed, the store was well set out and when we couldn’t find something the staff were friendly and helpful.

Respuesta de GO Outdoors - Canterbury
Absolutely brilliant, Adam was fantastic and helped so much when picking out things giving practical advice!

Respuesta de GO Outdoors - Canterbury
Adam served me having been called in to help by his manager and told not to disappoint him.
Adam certainly didn’t disappoint. He steered me to a slightly more expensive rucksack but explained the benefits of the alternative and demonstrated how it was better than the one on offer.
Many thanks.

Respuesta de GO Outdoors - Canterbury
Staff were incredibly helpful from the minute we walked in the door. A member of staff from Fishing took me to the back carriers and then when I needed more information he got Adam who had the expertise to come and help me.
Adam was incredibly knowledgeable and helped me find the right carrier without any pressure regarding cost. He was fantastic. Jared was great on the tills and helped me sign up to Go Outdoors to receive a discount.
Thank you to all the staff. Would definitely recommend.

Respuesta de GO Outdoors - Canterbury
Super friendly staff who are very warm and welcoming. I was served by Lucy. She was very knowledgeable about the products I was buying and also took interest in what I was buying them for which was very kind. Customer service is second to none.

Respuesta de GO Outdoors - Canterbury
Was looking for a backpack in go outdoors
Canterbury
I was kindly helped by a very polite
And knowledgeable member of staff named Adam who clearly new his stuff
Who helped me pick the perfect item

Respuesta de GO Outdoors - Canterbury
Adam was great, super helpful and friendly. Got everything I needed in 20 minutes.

Respuesta de GO Outdoors - Canterbury
I was looking at getting equipment for my gold Duke of Edinburgh expedition and Adam couldn't have been more helpful with his advice and knowledge.

Respuesta de GO Outdoors - Canterbury
The staff at the Canterbury Wincheap store are really lovely and clearly care a lot about their job and their customers. I've always found them to be extremely knowledgeable, friendly and patient, taking the time to explain which products are best suited to my needs without ever making me feel like I'm taking up too much of their time or asking silly questions.
On a recent visit, I accidentally found myself locked in the car park after the store had closed. As I was trying to work out how to get home, a member of staff returned to the site and very kindly took the time to let me out. I was incredibly grateful for his help and willingness to go above and beyond at the end of his day.
It's rare to find such genuinely helpful customer service these days, and it's one of the reasons I keep coming back to this store. Thank you to the whole team!

Respuesta de GO Outdoors - Canterbury
Friendly and efficient service at the till piont when served by Ferne.

Respuesta de GO Outdoors - Canterbury
Excellent customer service from
Adam tonight with support and guidance for buying a backpack for daughter’s interrailing trip. Made us think beyond our initial ideas and undoubtedly we left with better and more suitable kit as a result. Excellent, thank you!

Respuesta de GO Outdoors - Canterbury
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