GO Outdoors - Exeter Opiniones

4429

•

4,9

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Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB

•

01392 531855

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Consulta las opiniones de los clientes

La empresa ha respondido

A coat was not available in the color we wanted from our local store, so ordered online and collected from that store. Very easy and convenient to use. Good service.

La empresa ha respondido

The customer service was really good, our shop assistant was very nice, helped us with our sizing of shoes, and making sure we got the right pair. The payment at the till, of everything, went through... Ver más

La empresa ha respondido

Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Ver más

La empresa ha respondido

Información sobre la empresa

Sobre GO Outdoors - Exeter

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card: The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Reino Unido
01392 531855

4,9

Excelente

4 mil opiniones

5 estrellas

4 estrellas

3 estrellas

2 estrellas

1 estrella

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Es posible que utilice la IA para responderVer más

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Hace 16 horas

Prices and staff

Fantastic member prices, extra military 10% discount ontop of that and a key mention to the staff member “Monty”

Excellent customer manor and climbing knowledge for buying new stickies “climbing shoes” clearly knowledgeable about product design and type which helped me make the final decision. Couldn’t ask for more from a staff member.

Thanks mate 🤙🏻

24 de octubre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

Hace 16 horas

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Hace 16 horas

A coat was not available in the color…

A coat was not available in the color we wanted from our local store, so ordered online and collected from that store. Very easy and convenient to use.
Good service.

14 de octubre de 2026

Respuesta de GO Outdoors - Exeter

Hace 16 horas

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Hace 7 días

1st time in go outdoors.

I enjoyed my shopping in your Exeter store .the staff were extremely friendly and helpful .

5 de octubre de 2026

Respuesta de GO Outdoors - Exeter

Hace 7 días

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Hace 7 días

I've a had a great experience in buying fishing equipement

I've a had a great experience in choosing and deciding which one to purchase for my fishing equipment bacause ofthe go outdoor staff called IGOR. He was very professional,kind accomadating and very patience. He got the best positive attitude in assisting and explaining the differences and specs of each product in Go Outdoors. He is excellent.

17 de octubre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

Hace 7 días

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

17 oct 2026

Alfred helped me find everything I…

Alfred helped me find everything I needed that was essential for my expedition for DoFE. He was very respectful and kind when helping me find what I needed.

17 de octubre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

17 oct 2026

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

11 oct 2026

Ten tors kit

Great discounts on quality kit, and some especially useful advice and customer service from Jess 👍

11 de octubre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

11 oct 2026

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

10 oct 2026

The customer service was really good

10 de octubre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

10 oct 2026

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

10 oct 2026

Great service

Lewis was very attentive and helpful.

30 de agosto de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

10 oct 2026

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

6 oct 2026

Excellent service from Josh

Excellent service from Josh, a member of the team when collecting an on-line order. He went over and above in resolving an issue I had experienced with my Go Outdoors card when placing the order. Thank you 😊

4 de octubre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

6 oct 2026

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

6 oct 2026

Very good communications , polite staff easy exchange and good product at great price

23 de septiembre de 2026

Respuesta de GO Outdoors - Exeter

3 oct 2026

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

1 oct 2026

Alix was very helpful and his knowledge…

Alix was very helpful and his knowledge of climbing was brilliant and he helped with getting the correct products I needed

30 de septiembre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

1 oct 2026

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

24 sept 2026

I had to buy an outdoor shoes for my 10…

I had to buy an outdoor shoes for my 10 year old. Zack was very helpful and patient. Thank you for great service.

24 de septiembre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

24 sept 2026

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

24 sept 2026

Dan was excellent helpful and nothing was too much trouble

Excellent helpful sales man

24 de septiembre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

24 sept 2026

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

20 sept 2026

Lewis in Marsh Barton branch was…

Lewis in Marsh Barton branch was extremely helpful helping me find boots/waterproofs and socks for my child.

20 de septiembre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

20 sept 2026

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

15 sept 2026

Will was incredibly helpful when…

Will was incredibly helpful when serving me at the tills today! Positive, friendly and informative explaining the returns process clearly making sure I had everything I needed.

15 de septiembre de 2026

Opinión espontánea

Respuesta de GO Outdoors - Exeter

15 sept 2026

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

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