I had such a lovely experience buying my backpack for travelling today! Harry helped me make sure I got the right backpack for my trip, made sure it fitted me properly and was so knowledgeable and fri... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónStone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB
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Consulta las opiniones de los clientes
Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Ver más
La empresa ha respondido
We visited GO Outdoors Exeter today and received absolutely fantastic service from Sam. Sam was incredibly helpful, knowledgeable and patient, taking the time to explain everything clearly and an... Ver más
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Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Exeter
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Reino Unido
- 01392 531855
4,8
Excelente
4 mil opiniones
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I received excellent helpful advice
I received excellent helpful advice & service on a busy Saturday from Lewis in the footwear department. I had to try several different makes to achieve a suitable fit. He was patient and genuinely keen to help. I purchased 2 pairs of shoes and 2 pairs of socks. This is the second time in 3 weeks I have shopped here - that was also a very positive experience. In total I spent around £350. Keep up the good work!
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Sofia was excellent at helping us to…
Sofia was excellent at helping us to buy walking boots for our daughter today. Friendly, patient and offering good advice. Thank you Sofia. Would recommend 😀
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Always a great service and excellent…
Always a great service and excellent selection of products across the ranges
16 de julio de 2026
Respuesta de GO Outdoors - Exeter
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I was helped in store by a lovely lady…
I was helped in store by a lovely lady called Sofiia. Nothing was too much trouble - her guidance was great concerning my son and obtaining the right size wetsuit.
He listened and was guided by her when trying multiple sizes and we found the correct one with no meltdowns!!
29 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Harry and Cody were really helpful
Harry and Cody were really helpful. Excellent customer service, very friendly and knowledgeable!
27 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very Helpful service
We were served on Sunday 19th July by Sam T. He was very helpful and even offered to carry our heavy tent to the car .
19 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
We popped in for a T-shirt and left with three. There was a good stock of gear in my husband’s size and we were served by Summer who was friendly and very helpful. She opened up a fitting room so he could try things on and served us at the till when we had made our choice.
Summer was great! We both very much enjoyed our shopping experience and will definitely be back soon.
25 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Larry was really helpful and patient
Larry was really helpful and patient. He made sure I bought the correct product for me, and I was completely clueless so he was super helpfuland knowledgeable. 10/10.
24 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
We had difficulty in finding the camping fridge we wanted to purchase. Unfortunately the one we wanted wasn't in stock. We spoke to a member of staff, Harry, he helped us to find something similar . He was very helpful abd kind.
13 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
We had a customer
We had a customer, we had a service person called Lewis, who helped us with finding my daughter some walking routes. He went up and beyond the requirement needed by staying with US for an hour and getting as lots of different shoes and sizes. It was polite and helpful and very, very courteous.
20 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff member very helpful
19 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Harry really helped us out 👍
Harry really helped us, going out of his way to sort out an issue with returning an item and then helping us find the other things we needed to buy in store. Thank you!
19 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Customer service provided by Lewis was…
Customer service provided by Lewis was amazing! He went above and beyond to make sure we got the right walking shoes and showed incredible lived experience which was very reassuring, thankyou Lewis!
19 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Igor at the Exeter Go Outdoors was very…
Igor at the Exeter Go Outdoors was very helpful and knowledgeable. He helped to point me in the right direction with fishing and answered all of my questions.
18 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Spent over £300 and got discont with go…
Spent over £300 and got discont with go card,but got none with the caravan and motorhome club,beware
18 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
This was my first visit to Go Outdoors…
This was my first visit to Go Outdoors Exeter, to buy my first pair of walking boots. I was served by Alfred who was approachable, friendly and very helpful. He gave me advice and knew his stuff. I felt as if I was in good hands and was very pleased with my purchase. Thanks to the amazing way Alfred took care of me today, I'm now going to become a member and shop here again.
18 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great service from Sam T at Exeter
Great service from Sam T at Exeter
16 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
5* Alfred
Alfred did very well helping me to find the right sort of walking boot. Thank you.
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Sam T at Exeter
Today I was served by a very helpful and informative employee, Sam T at Exeter Marsh Barton, he offered good service and recommendations, a great ambassador for Go Outdoors.
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great helpful knowledgeable service from Larry.
Please give him credit!
8 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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