GO Outdoors - Shrewsbury Opiniones 

3522
•
TrustScore: 5 sobre 5

4,8

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Maya patiently took us through our clothing requirements for an upcoming trip to Antarctica. It took three visits to the Shrewsbury (Sundorne) branch before we finally made the relevant purchases, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the Shrewsbury branch today to purchase a new down jacket ready for winter. Sharon in the clothing department was more than happy to help me go through the options she was informative and ga... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a positive experience at your store today. Sharon was extremely helpful in helping us to find the exact coat that we wanted. In fact, she knew exactly where to find the coat - she put her hand... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Shop assistant saw us waiting at the till waiting to be served. Ignoring the fact that the customer in front of us had a query that was taking time to be resolved. After approximately 5 Minutes, he op... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Shrewsbury

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Reino Unido

  • 01743 297040

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(3522)

36.939 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Customer Service

The store personnel were fantastic at resolving my issues and provided excellent customer service.

26 de marzo de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was with a friend and we were served…

I was with a friend and we were served by a lovely young man called Ryan, he had the patience of a Saint and was very helpful. Thank you Ryan.

26 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We always come to go outdoors in…

We always come to go outdoors in sundorne because they always give such great customer service. Today we served by Ethan and Maya both were so helpful and friendly and made our purchase very easy and enjoyable.
We will be back soon, thank you both.
Tracey & Stephen

25 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

quality…

if cant find the size you want in store you can find it on line

16 de marzo de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

John and Dan were brilliant

John and Dan were brilliant. Dan brought the tent knowledge and John was amazing

21 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Walking Boots Purchase

We popped along to purchase a pair of walking boots for my husband's birthday. We were served by Adam who was courteous and extremely helpful.

Keep up the good work Adam.

15 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Love the member prices

I was really impressed with the member prices and the fast delivery

2 de marzo de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant service from GoOutdoors Shrewsbury

⭐️⭐️⭐️⭐️⭐️ Brilliant customer service from Freddie and Holly on DofE walking boots and liner socks. Extremely helpful, knowledgeable and friendly support with our autistic son.

16 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful

We were looking for walking boots and shoes for myself and my daughter, Dominic was super helpful, nothing was too much trouble. Back and forth he went, getting pair after pair for us! We both came away happy with our purchases.

15 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The survice was absolutely outstanding…

The survice was absolutely outstanding especially holly the help was perfect a couldn’t of had a better experience

15 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic help from Holly and the other…

Fantastic help from Holly and the other team member in selecting suitable walking boots for our son. Both knowledgeable and didn't rush us which was much appreciated.

15 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service!

We went in to purchase walking boots for my daughter and were served by John. He was so helpful making sure we got the right boots. Great service! Thanks

14 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great range of clothing

Great range of clothing, equipment, and accessories. Great prices. Friendly staff.

23 de febrero de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

As Yorkshiremen often are Phil was an…

As Yorkshiremen often are Phil was an incredibly kind and helpful man. I was on a work trip from Leeds and Phil helped me find a brilliant last minute pair of shoes. He was very attentive and answered every stupid question I had. A great introduction to Shrewsbury.

9 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Holly was absolutely amazing

Holly was absolutely amazing, we walked in looking to kit our child out for his DOE but had no idea where to start. Holly came to the rescue by giving her time and expertise. Thank you so much. I would seek Holly out for any advice needed.

8 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional service from Ethan

Exceptional service from Ethan. Went the extra mile with customer service, would definitely recommend.

7 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Had good customer service from Simon…

Had good customer service from Simon for some replacement boots, honest advise, no hard sell, just way should interact with customers.

6 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Elijah was extremely helpful

Elijah was extremely helpful, knew what he was talking about. A genuinely nice human and was honest which is hard to find. Go outdoors are lucky to have him.
Thanks.

5 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Hollie was very attentive nothing was…

Hollie was very attentive nothing was to much trouble we had dealings with another 2 members of staff i didn't get their names but they were all a credit to the company

18 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We were looking to replace an outdoor

We were looking to replace an outdoor coat which needed to be waterproof and warm. Sharon was absolutely fantastic in giving expert advice and spending time with us while we were choosing. We made a purchase with which we were very pleased but felt under no pressure to buy at any time. The service we received from Sharon was superb and Go outdoors are very lucky to have her. Thank you Sharon you're a star.

2 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

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