GO Outdoors - Shrewsbury Opiniones 

3522
•
TrustScore: 5 sobre 5

4,8

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Maya patiently took us through our clothing requirements for an upcoming trip to Antarctica. It took three visits to the Shrewsbury (Sundorne) branch before we finally made the relevant purchases, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the Shrewsbury branch today to purchase a new down jacket ready for winter. Sharon in the clothing department was more than happy to help me go through the options she was informative and ga... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a positive experience at your store today. Sharon was extremely helpful in helping us to find the exact coat that we wanted. In fact, she knew exactly where to find the coat - she put her hand... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Shop assistant saw us waiting at the till waiting to be served. Ignoring the fact that the customer in front of us had a query that was taking time to be resolved. After approximately 5 Minutes, he op... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Shrewsbury

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Reino Unido

  • 01743 297040

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(3522)

36.939 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very patient and kind :)

Both young men that served me today (Adam and Ewan) couldn't have been more helpful. I am going on my first walking holiday soon and I am anxious to get the correct equipment and they were both very patient and kind.

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

From an initial telephone enquiry to collecting just what we needed.…

From an initial telephone enquiry yesterday to see if they had the berghaus 6xl air tent carpet in stock as no other stores locally had. I spoke with the very helpful Ryan who immediately advised yes and he was able to reserve it for me to collect given I was nearly 2 hrs away. Collected today and Ryan was equally helpful today. So much so we also bought more items for my daughters tent. So helpful and thank you Ryan.

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from the team and super…

Great service from the team and super wide choice of products

17 de abril de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Needed guidance on buying walking boots…

Needed guidance on buying walking boots for cold wet Canadian weather. Simon was impressively knowledgeable and the perfect Guide / assistant with past life/work experience that was invaluable. Without his help I feel we would have made a poor decision on this purchase.

28 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We were looking for items in the cycle…

We were looking for items in the cycle department. We spoke to a highly knowledgeable polite and helpful member of staff called Phil. We purchased what we needed using the information he gave us and would highly recommend using this store.

27 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Freddie was knowledgeable

Freddie was knowledgeable, helpful and friendly with excellent service and advice

23 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served by John today

Served by John today. Great service, friendly and informative. Couldn’t have been more helpful.

26 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Maya helped me with a Cargo bag

Maya helped me with a Cargo bag - got the tape measure out and everything- thank you! 😀

23 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Easy to use and it was ready to pick up.

Easy to use and it was ready to pick up.

10 de abril de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great help from Maya ,got sorted…

Great help from Maya ,got sorted nothing too much trouble

15 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Visited Shrewsbury branch of Go…

Visited Shrewsbury branch of Go Outdoors today to look at a new mountain bike.Very good selection on display,dealt with a guy called Ed. who was brilliant,gave me some great advice and within 2 hours of visiting the store my bike was all built and tested,as well as having a few extra bits fitted.... fantastic service,and a big thank you to Ed. for his help and hard work..... brilliant job, best regards Ian...

15 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

John helped me today. I was looking for some advice on walking boots. He was knowledge and, despite being very busy with several customers, he took time to ensure I was satisfied with my options. He even recommended some inserts that might help with some of the problems I have been experiencing.
The person at check out was also very helpful, I think her name was Nancy. All in all I received excellent service today.

13 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

holly was very good at the till and…

holly was very good at the till and helpful and knowledgeable

13 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Jude was extremely helpful and patient…

Jude was extremely helpful and patient - amazing customer service

11 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Highly recommend

Stuart was very knowledgeable and helpful buying walking boots for my son. Thank you.

7 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Buying my first E Bike I welcomed the…

Buying my first E Bike I welcomed the opportunity to test out in store. Phil was knowledgeable and helpful and I am confident I’ve made a great choice. Thanks also to Ewan who processed the sale of the bike (and accessories) in a friendly and efficient manner.

4 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I went in to purchase my first pair of…

I went in to purchase my first pair of climbing shoes. With little knowledge of what I was doing I asked for help and received 5 star service from the entire but also Max ⭐️! He was incredibly helpful and knowledgeable about shoes and which would be best for me and my level. This service will definitely make me return to this store.
Thanks again to the GO outdoors team in Shrewsbury, Jake

18 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Needed a new coat

Needed a new coat and was helped by Sharon who was by friendly and found me a great coat at a good price

30 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service in store today

Excellent service in store today
Asked John for some advice on things to get for our sons Duke of Edinburgh in which he was extremely knowledgeable and helpful

28 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Best place for bikes!

Phil had excellent knowledge on the bikes and was incredibly helpful and kind. I would highly recommend this store for the wonderful staff. Thank you

28 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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