GO Outdoors - Stafford (Express) Opiniones 

255
TrustScore: 5 sobre 5

4,8

11-12 Gaolgate Street, ST16 2BG Stafford, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

We were told in store that only High Street stores Price Match! These boots were significantly less expensive online so we left your Stafford store without purchasing anything. We have never been info... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the Stafford store a few weeks ago seeking some walking boots. I have had real problems securing the right pair with my plantar fasciitis and tendonitis. Rachel was superb. Using her own podia... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Immediately made to feel welcome without being pushy. Couldn't help me enough. Their products are very good quality and we've had various coats and boots from them. Also if you become a member there a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Store assistant gave really useful and helpful advice on foot care. Recommended socks, tried them and instant relief, along with Compeed, made the day so much more bearable. Blisters all healed and so... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Stafford (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • 11-12 Gaolgate Street, ST16 2BG, Stafford, Staffordshire, Reino Unido

  • 01785 336397

4,8

Excelente

TrustScore: 5 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(255)

35.893 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Is my order going to be delivered?

Purchased boots in store for delivery to my home address on 27th December.
I have still not received them (7th January)
And not received any correspondence or explanation of the delay. The receipt states delivered will take 3-5 days.

27 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

Needed new pair of walking boots, popped in store as saw Sale on. Tried on couple of pairs, staff were very helpful. Advised I could take and try at home with my walking socks and if not suitable return.
The Peter Storm ladies walking boots are bigger than current so have kept. Very pleased with purchase.

4 de enero de 2025
Valorada con 5 estrellas sobre 5

Great Customer Service

Picked up a Rab jacket in the sale today. Rachel went out to the stock room and found me one in the right size. Great customer service.

21 de diciembre de 2024
Opinión espontánea
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Drawn in by good bargains

Popped into Stafford and was drawn into the shop, so many good bargains. Looked at a new pair of walking shoes and Karen helped in serving us.

She had a superb wealth of knowledge and took the time to help me. She was awesome. Thank you

14 de diciembre de 2024
Opinión espontánea
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great leather walking boots and socks

Great leather walking boots and socks. Knowledgeable lady who served me.

9 de diciembre de 2024
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent Staff in Stafford Shop

Excellent Staff in Stafford Shop.
the staff were so helpful trying to help me find some thermal gloves.

8 de diciembre de 2024
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff

14 de noviembre de 2024
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Had the boots I wanted in stock

Had the boots I wanted in stock , right size . Saved £95 as a member & blue light card too . Helpful assistant too .

11 de noviembre de 2024
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Easy to talk to staff

Easy to talk to staff. So friendly.

30 de octubre de 2024
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic support from Pete helping me…

Fantastic support from Pete helping me buy a pair of walking boots. Really knowledgeable and helpful. A wide range of products.

30 de octubre de 2024
Opinión espontánea
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good customer service from Rachel and…

Good customer service from Rachel and the team

24 de octubre de 2024
Opinión espontánea
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service for Karen very…

Great customer service for Karen very polite and patient 5 stars 🌟 🌟🌟🌟🌟 saved over £99 love great bargain 😀 many thanks Ian camping at boat club

12 de octubre de 2024
Opinión espontánea
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 2 estrellas sobre 5

Misleading Price Match claim …

We were told in store that only High Street stores Price Match! These boots were significantly less expensive online so we left your Stafford store without purchasing anything. We have never been informed you have different categories of store?

2 de octubre de 2024
Logotipo de GO Outdoors - Stafford (Express)

Respuesta de GO Outdoors - Stafford (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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