Really good advice and service from Drew and Ruby. But then again no surprises in this store as the staff are always friendly, knowledgeable and efficient. Been before and will return again.
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Really good advice and service from Drew and Ruby. But then again no surprises in this store as the staff are always friendly, knowledgeable and efficient. Been before and will return again.
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Was served by Sue this morning and can I just say what a delight she was. Very helpful with a lovely smile very polite and you are lucky to have her on your team. Nothing was too much trouble and her... Ver más
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Very well served at the Sunderland branch. Went close to closing time and was promptly served by Neil to choose my hiking boots, and explained their membership benefits.
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Very disappointed with the poor customer service given by the young lady who served me today. She gave no attention whatsoever and was more interested in chatting and giggling with her colleague abo... Ver más
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Escrito por la empresa

Pallion Retail Park, SR4 6TY, Sunderland, Reino Unido
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As always, excellent service in our Sunderland store. Served by a lady called Sue, who was super helpful and had great product knowledge. Left with more than we went in for! Wish all customer service was as good as good as in this store.

Respuesta de GO Outdoors - Sunderland
Had to exchange a running jacket, Poppy was a pleasure to deal with, no problem returning for a smaller size at all! Thanks Poppy 😃🌟

Respuesta de GO Outdoors - Sunderland

Respuesta de GO Outdoors - Sunderland
very helpful and friendly all around store

Respuesta de GO Outdoors - Sunderland
Fabulous service especially from manager Micheal and Sue at the checkouts, very knowledgeable and extremely kind, made some bug purchases and couldn't recommend staff and service enough, thank you.

Respuesta de GO Outdoors - Sunderland
Great store, lots of equipment to look at and try. Sue was lovely to us all, really helpful and looked after us. All staff are brilliant!

Respuesta de GO Outdoors - Sunderland
Staff are so friendly, knowledgeable and a nice environment ro shop in.
A special shout out to Sue for amazing customer service.

Respuesta de GO Outdoors - Sunderland
Went in for some new boots, managed to find them right away and a team member was more than happy to get a couple sizes so I could try them on, even put them aside for me so I could continue shopping without carrying them Around. My go to place for anything outdoors, it’s always clean, well stocked and staff are always happy to help. Shout out to Sue and Angel, thanks for the help ladies!.

Respuesta de GO Outdoors - Sunderland
Good offer on camping chairs but it was staff that gets the review, Terri was fantastically helpful had my purchase found , advised and saved me money by going membership, 5 stars

Respuesta de GO Outdoors - Sunderland
I have been using go outdoors in sunderland for a few weeks now going every friday afternoon for my fishing baits for the weekend. All the staff have been briliant however i most highlight young nathan in the fishing department he is an absoulate star and will always try to go the extra mile to help not just me but any customer.

Respuesta de GO Outdoors - Sunderland
The assistants, Sue & Karen, were very helpfull and carried my purchase out to my car and then loaded the items for me. Top marks.

Respuesta de GO Outdoors - Sunderland
Visited Go Outdoors to purchase a tent. Terri was the staff member that helped me and was very good at helping me make the right choice without rushing me.

Respuesta de GO Outdoors - Sunderland
Went in to buy to buy a tent after having problems ordering online and got served by Emily who was extremely helpful and sorted everything out for me

Respuesta de GO Outdoors - Sunderland
Walked in store today and straight away was greeted with a smile and a good morning from Sue , walked upstairs to send a couple of parcels and straight away a lovely gentleman started chatting asking if I was OK, same with the girl who served me , every member of staff smiled at me and said hello and it wasn't in a pestering way for me to buy ,each and every one of the staff is a credit to that store 😀

Respuesta de GO Outdoors - Sunderland
Was served by sue who was lovely helping me with a problem I had with a product and a issue with my members card she sorted this out for me
Great customer service

Respuesta de GO Outdoors - Sunderland

Respuesta de GO Outdoors - Sunderland
Nathan served me in Sunderland branch. He was so professional, gave me great advice and took time to help me shop for the correct items. An absolute gentleman

Respuesta de GO Outdoors - Sunderland

Respuesta de GO Outdoors - Sunderland
I popped into the store to look for a new pair of walking shoes, and I’m so glad I did. Drew, the shop assistant, was absolutely fantastic from start to finish. He took the time to understand where I’d be walking, what kind of fit I prefer, and even asked about the terrain and distances I usually cover.
Instead of rushing or pushing a particular brand, Drew talked me through several options, explained the differences in cushioning and support, and let me try everything at my own pace. His knowledge was spot‑on, and his friendly, down‑to‑earth approach made the whole experience easy and enjoyable.
Huge thanks to Drew for making the process so straightforward. Excellent service and a genuinely positive experience.

Respuesta de GO Outdoors - Sunderland
Asha was very friendly and very helpful on our visit 😊 purchasing my Adidas Terrex Trail Shoes 👌

Respuesta de GO Outdoors - Sunderland
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