Gordons Chemists Opiniones 

6504
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

"Appalling customer service. Bought a Voduz straightener here for £109 which is dangerously faulty and caused physical burns to my forehead. My friend suffered the exact same injuries from this model.... Ver más

Valorada con 5 estrellas sobre 5

How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... Ver más

Valorada con 5 estrellas sobre 5

I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... Ver más

Valorada con 5 estrellas sobre 5

My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... Ver más

Información sobre la empresa

  1. Perfumería
  2. Tienda de artículos para el cuidado personal
  3. Tienda de cosméticos
  4. Tienda de productos capilares

Escrito por la empresa

Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 87% de las opiniones negativas

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4,0

Todas las opiniones

(6504)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I would recommend Gordons Direct to any one

I found Gordons Direct via Google. I purchased some aftershave. The price was the best I could find and delivery was quick and well packed. Would defiantly use Gordons again and would not hesitate to recommend to any one.

24 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Gordon's answer to my review

If you read the reply from Gordon's to my review of 24th September, they state that I was in contact with their customer services dept,and actually spoke with them.
This is incorrect. It never happened.
I'm surprised and disappointed that Gordon's would actually do this.
Will be interesting to see how they explain this nonsense.

3 de octubre de 2025
Opinión espontánea
Logotipo de Gordons Chemists

Respuesta de Gordons Chemists

Dear Mr. Hodges

Please accept our apologies for any confusion caused. It was my understanding that a member of our senior management team had been in touch with you, and I apologise that I've gotten this wrong.

I'd be grateful if you could contact us via email, to provide us with your contact details. We'll then be able to reach out to you in person.

Apologies again for this confusion.
Peter | Gordons Chemists

Valorada con 1 estrellas sobre 5

Delivery still not arrived some 12 days…

Delivery still not arrived some 12 days later

29 de septiembre de 2025
Opinión espontánea
Logotipo de Gordons Chemists

Respuesta de Gordons Chemists

Hi Rob

Many thanks for getting in touch. We're very sorry to learn that your order has not reached you, to date.

We'd be grateful if you could get in touch with our Customer Services team by emailing: info@gordonsdirect.com. We look forward to hearing from you.


Best wishes
Gordons Direct

Valorada con 5 estrellas sobre 5

Was served by a lovely women named…

Was served by a lovely women named Lisa. She was so helpful and her positive attitude made my shopping experience 💯. I regularly shop in the donaghadee branch. She is always friendly, helpful and has an amazing personality.

14 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Could not find my Nivea body cream anywhere in the UK and then I stumbled across Gordon’s. And they did not disappoint, ordered Friday and my parcel arrived on Wednesday. I will definitely be ordering again very soon.

9 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Went to Gordons Pharmacy Longstone St…

Went to Gordons Pharmacy Longstone St Lisburn to get passport photos for my baby daughter (5 months) as they advertised online they provided baby passport photos. Was told by a member of staff that they only did baby passport photos - from age 2 years ! Would be useful if they stated that on their website.
Had to go into centre of Lisburn, carrying baby in car seat - to Snappy Snaps who provided an excellent service. Will be going to Snappy Snaps in future !

13 de mayo de 2025
Opinión espontánea
Logotipo de Gordons Chemists

Respuesta de Gordons Chemists

Hi Desmond,

Please accept our apologies for any inconvenience caused.

Unfortunately we aren't able to offer a Passport Photograph service to children who are unable to stand/sit unaided.

Best wishes,
Gordons Chemists

Valorada con 5 estrellas sobre 5

Items double-checked by dispatch.

Very pleased with the speed and efficiency of order dispatch. You can tell it’s done properly, items ticked off invoice sheet in blue pen, then red pen ticks ie it’s checked properly, not just randomly hoofed in the box. I’ve emailed to thank them, and will certainly shop with them again.

28 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Needing a top up on my perfume and usually pop into the Gordons Chemist in Belfast but hadn't any time. Went online and ordered on Saturday, came home from work on Monday and was pleasantly surprised that my delivery was waiting for me.
Reasonably priced, quick delivery and secure payment facilities through the website. Ideal for my needs.

29 de marzo de 2025
Opinión espontánea

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