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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... Ver más

Valorada con 1 estrellas sobre 5

First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... Ver más

Valorada con 1 estrellas sobre 5

I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... Ver más

Información sobre la empresa

  1. Tienda de informática

Información proporcionada por diversas fuentes externas

Refurbisher & Reseller of good 2nd user Core Branded Laptops


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(132)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very good service

Very good service, and easy to use. Would recommend to others.

21 de mayo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Mike,

Thanks for the review and recommendation, we always aim for our customers to recommend us to others and are most pleased you have offered this

We hope you do come back to us yourself in the future also should you need another item

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Great product

Great product, excellently refurbished and recommended to all my friends.

21 de mayo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Michaelm

Thanks for the review and also the recommendation, we always aim to ensure a customers experience is good enough that they would offer their recommendation to others and are pleased to see that we managed this in your case

We hope to hear from you in the future

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Easy, quick and quality

Easy and quick shipping, quality second-handed laptop!

19 de mayo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Debora,

Thanks for the review

It's great to read you found our item of good quality

We hope to hear from you again

Regards

Grabalaptop

Valorada con 4 estrellas sobre 5

Good service but should be in contact…

Good service but should be in contact with the client more as the company has a lot to offer.

15 de mayo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Justin,

Thank you for the great review regarding service

We would love to hear from you in regards to what you felt we could have done better with communication, therefore if you would be kind enough to give us a call to discuss this we would appreciate it.

We are always looking at ways to improve as a company and any feedback regarding this is most certainly appreciated

In the meantime however if we can be of any other service to you please also do be in touch

Regards

Grabalaptop

Valorada con 4 estrellas sobre 5

excellent service and quality refurbishment.

despite that the laptop is an older model than what I expected the refurbishment is very good quality. It is very fast, and with lots of room for all my pictures documents and videos. A great multi-purpose computer!!

8 de mayo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Osvaldo,

Thank you for the great review, we are glad that you are finding it useful

We hope to hear from you again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

AWESOME LAPTOP WITH TIMELY DELIVERY

30 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

We are very pleased you are happy with your purchase and the delivery time Alok, thanks for reviewing us and offering your opinion

We hope to hear form you again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Quality Service

Quality Service, I would recommend this Company to anyone.

27 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Thank you Kevin for the excellent review

We really appreciate the recommendation

We hope to hear from you again

Regards

Grabalaptop

Valorada con 4 estrellas sobre 5

Laptop arrived just as described

Laptop arrived just as described. Very good value!

26 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Tom,

Thank you so much for the great review

We would love to hear why you didn't quite feel our service was 5 star as we always try to improve

If you would be kind enough to be in touch we would appreciate your tim

We are however pleased that you feel your item was good value and hope to hear from you again

Regards

Grabalaptop

Valorada con 4 estrellas sobre 5

Very pleased.

I'm not sure I got the model of laptop I was expecting but it was to the same specification and does the job I wanted it for. Delivery was very quick although a bit more information on delivery time would have been helpful. All in all I highly recommend buying from this seller.

20 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Mike,

Thanks for the great review, however we noticed you have mentioned the model you received isnt quite the model ordered so if this is a concern of yours we would only be too happy to help so please do be in touch regarding this matter

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Speedily, reliable laptops at reasonable prices with top tech team

Having received my HP Pro Refurbished laptop speedily (within a couple of days of ordering) I recently also received a follow up email, a few weeks on, to check that everything was okay with the laptop. When I rang to double check set up initially, I received quick and professional assistance from the tech team. They loaded Windows 10 as an upgrade on it and it has been running smoothly.
You would never know the difference between this and a new laptop, it runs quickly and there have been no issues at all. I would definitely recommend Grabalaptop to other customers seeking an economical but reliable computer. Many thanks.

17 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Claire,

Thanks a lot for the time taken to review us

We are so pleased you are totally happy with your order and our service that came with it

We hope to hear from you again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Very good product and service

17 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Derek,

Thank you so much for the excellent review

We are happy to ready you were pleased with our item and service

We hope to hear from you again soon

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

So far so excellent great laptop fast…

So far so excellent great laptop fast service one tiny fault sticking on the d character but hey at this price what's not to love

16 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Mark,

Thanks for the excellent review

We can see you have an issue there with your item, please do be in touch as we are only to happy to help resolve this for you

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

GREAT CUSTOMER SERVICE

Thanks for your email, my son has had no issues with the laptop.

Nice to see great customer service checking everything is ok.

16 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Mrs Bradley,

Thanks for the excellent review and also the appreciation of our after sales care

If we can ever help please just ask

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Laptop was in great condition and…

Laptop was in great condition and exceptional value.

16 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Richard,

Thanks for the excellent review

We are pleased you felt your item was exceptional value and hope that should you need another that you come back to us once again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Great Laptop

Worked straight out of box and does everything I need, quick and efficient service, cant fault it.

15 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Ed,

Thank you for taking the time to review us. We are glad you are happy with your item

We hope to hear from you again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

I was very pleased indeed with both the…

I was very pleased indeed with both the service and the product and would definitely recommend them and use them again. I was also impressed with the quick delivery and excellent protective packaging.

15 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Anon,

Thank you for the amazing review, we are glad you appreciated our packaging and also our delivery time

We would more than appreciate another visit from yourself to our website should you need another laptop

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Got laptop within day's very happy with…

Got laptop within day's very happy with their support.
Will definitely buy from them again.

15 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

A.D

Thank you for the review and the recommendation, we really appreciate it

We look forward to hearing from you again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

I queried about the specifications

I queried about the specifications. Had not one, but three email replies from different persons at the web site (luckily consistent!). Communications were excellent and very polite.

15 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Luke,

Thank you so kindly for your excellent review

We are glad you felt we were all on the same page and that you were happy with the outcome

We hope to hear from you again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

E cellent product

E cellent product, fast delivery. Would recommend

12 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Andrew,

Thanks for the 5 star review

We are very happy to hear you would recommend our service and hope to hear from you again

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

No Hassle

No Hassle, Very happy with laptop.

11 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Robert,

Thank you for the excellent 5 star review

We are so glad to hear you are happy with your item

We hope to hear from you again

Regards

Grabalaptop

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