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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... Ver más

Valorada con 1 estrellas sobre 5

First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... Ver más

Valorada con 1 estrellas sobre 5

I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... Ver más

Información sobre la empresa

  1. Tienda de informática

Información proporcionada por diversas fuentes externas

Refurbisher & Reseller of good 2nd user Core Branded Laptops


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(132)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent- no reservations

Excellent- no reservations, I would recommend this company to anyone.

9 de abril de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Liz,

Thank you so much for the excellent review

We are so thankful for the recommendation

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

I am absolutely DELIGHTED with my…

I am absolutely DELIGHTED with my laptop. Your service is excellent and I will definitely buy another one from you when necessary. I will also recommend you to friends & family.
The packaging was excellent, the delivery was just about on time and the laptop itself is in much better condition that I had expected. My reason for purchase was to get a Windows 7 machine that is faster than my old laptop. I really don't like Windows 10. Thank you so much!

26 de marzo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Dianne,

Thank you so kindly for your amazing 5 star review for our company, we are so pleased that you felt our service was excellent and that you are only too happy to recommend us to friends and family alike.

Thanks again for the order, hope to hear from you again

Grabalaptop

Valorada con 5 estrellas sobre 5

Very pleased

Excellent Dell Latitude with battery and office options added quick delivery easy set up very pleased

20 de marzo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Jane,

I would just like to point out so others are aware that when you state your laptop did not have Windows, what you actually mean is the program Microsoft Office (Word, Excel, Powerpoint etc) in which are programs that do not come with Windows.

Windows is on every machine that we ship from our building, this is the Operating System and it's required for any use of a Laptop.

Unfortunately as an Authorised Refurbisher for Microsoft we are not allowed to sell the license of MS Office without bundling it with a Computer, this is why you were informed that unfortunately as you did not opt to purchase Office at the time you placed your order, we were unable to supply it thereafter.

We were not being unsympathetic, we were merely following rules

However, with that said we are disappointed to hear that you were not too happy with the cosmetic condition of the laptop, please do be in touch and send us some pictures as if we feel this item is in unacceptable condition we would only be too happy to swap it for you and at this point as we are readying a new machine for you, we may well be able to help with MS Office

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

arrived quickly

arrived quickly - the laptop was as we hoped - easy to set up

20 de marzo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Thank you for the amazing review

We are glad you found it easy to set up

Regards

Valorada con 4 estrellas sobre 5

The storage product was very good and…

The storage product was very good and easy to install.

Also very quick and good turnaround in getting product picked / despatched and then delivered.

would recommend to others.

9 de marzo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Curtis,

Thanks for the kind review, we are glad all is well with your product.

We hope to hear from you again

Regards

Valorada con 5 estrellas sobre 5

Arrived in good condition and every I…

Arrived in good condition and every I wanted done was completed.. good service!!

7 de marzo de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Raj,

Thanks for the excellent review!

We are pleased we adhered to your needs

Hope to hear from you again

Regards

Valorada con 5 estrellas sobre 5

Brought a laptop for my daughter

Brought a laptop for my daughter. Arrived on time and in excellent condition. Very happy

28 de febrero de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Ben,

Thanks for the 5 star review, we are happy to see you are happy with your daughter's present!

We hope to hear from you again in the future

Regards

Valorada con 5 estrellas sobre 5

Good website.

Good website, called company for clarification of a couple of points before placing order. Computer arrived on time and fired up straightaway. No issues. My son had bought a computer from this supplier previously (4 years ago 'ish) and has had no issues. I'd recommend.

23 de febrero de 2019
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Thanks Rob for your excellent review of Grabalaptop

We really appreciate the time taken to write a review and we are also glad to hear that you purchased through recommendation

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

SOLENT LAPTOPS LTD ABSOLUTELY GREAT

Bought a Lenovo X230 from Solent Laptops LTD. The product had minor imperfections which is normal and acceptable on a refurbished product.I had a minor issue when it arrived with the wifi card,I called them up. They sent me the bar code with the address to send it back. They fixed the issue straight away and they sent me back the laptop. Excellent product and great customer service.
I am very happy and would definitely recommend it to anyone that wants a powerful laptop at a great price.

29 de septiembre de 2018
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Thank you FO for the amazing review

We are glad that you felt that although you had a small issue that we resolved it for you in a sufficient way

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Taken delivery today of a refurbished…

Taken delivery today of a refurbished Lenovo Laptop. Found service overall excellent, delivery tight and packaging thorough, and the product exactly as ordered, clean and tidy.
An impressive service all round, and would recommend this company to anyone.

19 de septiembre de 2018
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Mike,

Thank you for the 5 star review, we really appreciate it

We are so glad you felt our all round service was good and hope you come back to us in the future

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Ordered a Dell Latitude E6430 with…

Ordered a Dell Latitude E6430 with 120gb SSD due to fast chip set for around £220 - is equivalent speed to more modern Dells for around £800 - price was very good, communication and customer service was very good and the machine itself is exactly what i wanted - very fast and able to multi task with ease and it has minimal (1 4mm crack and a bit of a scuff) cosmetic damage, nothing important is damaged , it looks good, performs well and comes with 1 year warranty - would definitely recommend and would use again

2 de junio de 2018
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Thank you Scott for the excellent review of our company

The time taken to write such review is greatly appreciated

We are most pleased to hear you would recommend us!

Regards

Grabalaptop

Valorada con 5 estrellas sobre 5

Great experience!!

Initially dubious about buying something as valuable as a laptop at long distance, these guys really put me at ease.
Great service, prompt delivery, easy to deal with and a perfect refurbished laptop.
No hesitation to recommend👍

3 de enero de 2018
Opinión espontánea
Logotipo de Grabalaptop

Respuesta de Grabalaptop

Thanks for the excellent review Chris, we really appreciate the time taken

We are glad all is well with your item

Regards

Grabalaptop

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