So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better... Ver más
La empresa ha respondido
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So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better... Ver más
La empresa ha respondido
Although the lady spoken with was very helpful, it has been passed on to the liaison officer, I am left still wondering why the key fob hasn't arrived after the original text message to request one ca... Ver más
La empresa ha respondido
I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push... Ver más
La empresa ha respondido
I can’t praise Guinness Hermitage enough! They’ve been absolute stars, with such kindness and efficiency. Their team is always so polite, and they genuinely care. If only all landlords were this respo... Ver más
La empresa ha respondido
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 99% de las opiniones negativas
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Respuesta de The Guinness Partnership
Extremely helpful and very happy with my call today.

Respuesta de The Guinness Partnership
Evie that works in the repairs team side of the team is extremeley helpful, understanding and proffesional! Made my issues very easy to discuss !

Respuesta de The Guinness Partnership
Both Staff was very helpful on phone, helping with booking in a repair setting up the Guinness account and connecting me with the other departments to sort all my other queries dealt with 3 issues in 1 call .. thank you Amy G

Respuesta de The Guinness Partnership
I called Guinness partnership a staff lady by the name of Shaz answered my call Shaz was well mannered, listening to my issues and book an appointment for staff member for a visit to my address. In all Shaz conducted her work in a very professional ways. 13

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership
The customer service agent I spoke to today was very helpful and very nice to talk to.

Respuesta de The Guinness Partnership
I’ve recently mastered the use of my Guinness app. I managed to report a repair in my house through the app. Spoke to an online advisor and have an appointment for that repair. Also asked about a reimbursement. The advisor was very helpful, and I found the app easy to use. So much easier than making phone calls and waiting on the phone.

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership
Brilliant customer service, very friendly and helpful.

Respuesta de The Guinness Partnership
I'm extremely pleased with the call I made to book two repairs, which as it turned out were both emergencies and dealt with immediately. Customer services were quick and explained everything to me

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership
Amy was very helpful, kind and professional. Thank u Xx

Respuesta de The Guinness Partnership
Angela was very attentive and supportive through the whole conversation, outstanding customer service Angela !!

Respuesta de The Guinness Partnership
Personally I’m not good with emergency situations but dhanish has made me feel really comfortable in a stressful situation so thank you!

Respuesta de The Guinness Partnership
I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push me walking to send pictures because of my disability..I'm so,so, grateful..thankyou so much Guinness Partnership..

Respuesta de The Guinness Partnership
The young man who dealt with my enquiry was courteous, polite and understanding. Fitst rate!

Respuesta de The Guinness Partnership
The person who answered my call was, so helpful in my situation. She listened to what I was saying and made me feel that she was genuinely helping.

Respuesta de The Guinness Partnership

Respuesta de The Guinness Partnership
Angela was an absolute pleasure to speak to today and helped with my request in a very positive and professional manner. I believe she deserves a nice bottle of Prosecco or a bonus or a pay rise. If you’re feeling especially generous all three.

Respuesta de The Guinness Partnership
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