The Guinness Partnership Opiniones 

7559
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So kind and very helpful, when I explained to him what had happened he contacted the team and checked the shower had been delivered and I will receive a call about fitting it today. Which 100% better... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Although the lady spoken with was very helpful, it has been passed on to the liaison officer, I am left still wondering why the key fob hasn't arrived after the original text message to request one ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can’t praise Guinness Hermitage enough! They’ve been absolute stars, with such kindness and efficiency. Their team is always so polite, and they genuinely care. If only all landlords were this respo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asociación de viviendas

Información proporcionada por diversas fuentes externas

We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 99% de las opiniones negativas

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4,7

Todas las opiniones

(7559)

3797 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

She was amazing

She was amazing
She solved my problem

14 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Mariame, thank you for taking the time to leave us a review, this is very much appreciated, Thanks Sarah L.

Valorada con 5 estrellas sobre 5

Evie is a star !!

Evie that works in the repairs team side of the team is extremeley helpful, understanding and proffesional! Made my issues very easy to discuss !

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Thomas, thank you for taking the time to leave us a review, this is very much appreciated, Thanks Yaz.

Valorada con 4 estrellas sobre 5

Both Staff was very helpful on phone

Both Staff was very helpful on phone, helping with booking in a repair setting up the Guinness account and connecting me with the other departments to sort all my other queries dealt with 3 issues in 1 call .. thank you Amy G

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Good Morning, thank you for taking the time to leave us a review, this is very much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

I called Guinness partnership a staff…

I called Guinness partnership a staff lady by the name of Shaz answered my call Shaz was well mannered, listening to my issues and book an appointment for staff member for a visit to my address. In all Shaz conducted her work in a very professional ways. 13

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Stephen, thanks for taking the time to leave us a review, this is very much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

Very clear and very helpful

Very clear and very helpful

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Good Morning, thank you for taking the time to leave us a review, this is much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

The customer service agent I spoke to…

The customer service agent I spoke to today was very helpful and very nice to talk to.

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Clair, thanks for taking the time to leave us a review, this is much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

I’ve recently mastered the use of my…

I’ve recently mastered the use of my Guinness app. I managed to report a repair in my house through the app. Spoke to an online advisor and have an appointment for that repair. Also asked about a reimbursement. The advisor was very helpful, and I found the app easy to use. So much easier than making phone calls and waiting on the phone.

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Martin, thanks for taking the time to leave us a review this is much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service, very friendly and helpful.

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Stephen, thank you for taking the time to leave us a review this is much appreciated , Thanks Yaz.

Valorada con 5 estrellas sobre 5

I'm extremely pleased with the call I…

I'm extremely pleased with the call I made to book two repairs, which as it turned out were both emergencies and dealt with immediately. Customer services were quick and explained everything to me

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Julie, thank you for taking the time to leave us a review, this is much appreciated, Thanks Yaz.

Valorada con 4 estrellas sobre 5

The respond was good to me

The respond was good to me. Thanks

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Tina, thank you for taking the time to leave us a review, this is much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

Amy - the superstar ⭐️

Amy was very helpful, kind and professional. Thank u Xx

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Veronica, thank you for taking the time to leave us a review this is much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

Angela was very attentive and…

Angela was very attentive and supportive through the whole conversation, outstanding customer service Angela !!

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Victoria, thanks for taking the time to leave a review, this is much appreciated and will be passed onto Angela, Thanks Yaz.

Valorada con 5 estrellas sobre 5

Personally I’m not good with emergencies

Personally I’m not good with emergency situations but dhanish has made me feel really comfortable in a stressful situation so thank you!

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Libbi, thank you for taking the time to leave us a review this is much appreciated and will be passed onto Dhanish, Thanks Yaz.

Valorada con 5 estrellas sobre 5

I have never experienced service like i…

I have never experienced service like i did today with any other council repairs..the lady whom I spoke with was absolutely wonderful..she helped throughout the call..also She never once tried to push me walking to send pictures because of my disability..I'm so,so, grateful..thankyou so much Guinness Partnership..

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Good Morning, thank you for taking the time to leave us a review, this is very much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

The person who answered my call was

The person who answered my call was, so helpful in my situation. She listened to what I was saying and made me feel that she was genuinely helping.

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi Mark, thank you for taking the time to leave us a review, this is much appreciated, Thanks Yaz.

Valorada con 5 estrellas sobre 5

Angela was an absolute pleasure to…

Angela was an absolute pleasure to speak to today and helped with my request in a very positive and professional manner. I believe she deserves a nice bottle of Prosecco or a bonus or a pay rise. If you’re feeling especially generous all three.

13 de julio de 2026
Opinión espontánea
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Respuesta de The Guinness Partnership

Hi John, thank you for taking the time to leave us a review this is much appreciated , Thanks Yaz.

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