Halfords Autocentres Opiniones 

136.942
•
TrustScore: 3 sobre 5

3,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Recently used Halfords online to source and book four new tyres. The whole process was really easy, with clear reminders sent to confirm my appointment. Luke and Richard were both extr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The St Helen Auckland branch have looked after me and my vehicles for years, and have never tried to sell me anything I don’t need. I will always go there for my tyres and free tyre/vehicle checks, an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received excellent service yesterday, Tuesday, October 6th, 2026, 4.30 p.m., at the Poole Store near Tower Park from Luca and Reece. I needed a new inner tube replacement quickly, and they obliged w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Following MOT test, I was provided quote for follow up repairs tyres and various other bits, I had tyres replaced for half Halford cost. I agreed to complete other repairs with Halford, on original q... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de automóvil
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de aire acondicionado para automóviles
  6. Tienda de neumáticos
  7. Tienda de reparación de automóviles

Sobre Halfords Autocentres

Escrito por la empresa

Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.

We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.

Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

137 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,2

Todas las opiniones

(136.942)

2339 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great quality service by halfords…

Great quality service by halfords greenock.

30 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Smooth MOT

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

New tyre

Fast and reliable

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 1 estrellas sobre 5

Halfords should be ashamed

Halfords should be ashamed. On 20/07/2026, I told customer services that an autocentre had misdiagnosed my car, costing me £269.99 unnecessarily, and that the manager Ian had verbally abused me. Customer services dismissed the misdiagnosis and failed to address the manager’s conduct.
After customer services failed to respond satisfactorily, I wrote to Halfords’ head office on 09/08/2026 about the autocentre’s misdiagnosis, the manager’s verbal abuse, and my other concerns. Once again, my report of the abuse was ignored.

On 28 September 2026, I emailed Halfords CEO Mr Birch about how customer services and head office had handled my concerns regarding my car’s misdiagnosis and the verbal abuse I experienced from autocentre manager Ian. I explained that, as I approach my 80th birthday, I should not have been treated this way. Six days later, Mr Birch has not replied. In my view, this suggests that Halfords’ customer services, head office, and CEO protect one another, rendering the complaints process futile.

15 de julio de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, gave good honest advice and my car was ready when they said it would be

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

⭐ Five-Star Service That Restored My Trust

Fantastic service from Lee and Neil at Halfords Llandudno

I honestly couldn’t recommend Lee and Neil at Halfords Llandudno highly enough.

I’d visited two other garages before going to Halfords and walked away from both feeling disappointed and lacking confidence. As a woman, I feel at car garages that I’m not taken seriously when it comes to cars, and unfortunately that was how I felt on these occasions. One garage couldn’t even guarantee which tyres they would fit because they were changing suppliers, which immediately lost my trust. At another, I was left waiting for around 25 minutes, so I simply drove away.

Then I pulled into Halfords Llandudno and met Lee. From the moment he greeted me with a warm smile and genuinely friendly manner, I felt completely different. He took the time to listen, explain which tyres needed replacing and answer all my questions without ever making me feel silly or talked down to.

When I returned for the tyre change, Lee and Neil were both absolutely fantastic. They were friendly, chatty, professional and had me laughing, they actually made getting my tyres changed fun! 😂

By the time I left, I honestly felt like I had known them both forever. That’s how comfortable and welcome they made me feel.

Most importantly, they restored my trust. I now class Halfords Llandudno as my local garage, because I know I’ll be looked after, listened to and given honest advice.

Lee and Neil are an absolute credit to Halfords. Customer service like this makes such a difference, and I really hope they get the recognition they deserve. 👏

23 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

I always have a great experience at…

I always have a great experience at Halfords Weybridge

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Very friendly staff.

Very friendly staff.
Best priced MOT in the area.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Highly recommend Halfords Telford

Highly recommend Halfords Telford. Good customer service, prompt service. Very happy with the work carried out.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Halfords in Ruislip is the place I go…

Halfords in Ruislip is the place I go to. Easy booking and payment, professional and friendly staff, afdordable and convenient

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Adam with all the gold at Halfords Autocentre Telford Branch

Adam at the Halfords store sorted me out on my mercedes benz a250 4 matic engineered by AMG brillent guy had a right laugh fixed the issues with my car great service and mot as i know he grew up around mercedes cars how did i know that “I ONLY FOLLOW THE “BEST” FACT! So i no my car is in great hands What a guy alway will return as long as hes there he knows who i am my wife took the car in with a arsenal keyring and he had laugh with my wife and my team good times

28 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Great customer support

28 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Mot on time friendly and considerate

Mot on time friendly and considerate

29 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 1 estrellas sobre 5

Work done poorly if at all

Booked in for a tyres and a brake fluid change, could have done the fluid change myself but one of those jobs that is much easier with the car on a ramp and the price was reasonable. When got the car back they had not reset the service indicator and it was obvious that none of the caliper bleed valves had been touched. When I questioned reception about if they had really changed the fluid and could they check with the technician that had done the work they came back after a while to say the technician was concerned about breaking off the bleed valves so just sucked out the fluid from the top. I said what about the fluid in the lines and he admitted that would be old. Halfords this is not a fluid change and what sort of mechanic would consider this ok. I am even concerned that they really did as much as change the reservoir fluid. Will test and verify but will be seeking a refund either way as they have not done what they were paid to do.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Got a free mot with the motoring club…

Got a free mot with the motoring club which I got when buying a battery as it saved money. Had it done and failed even though there was no mention of the ‘problems’ when I had a service the previous day at a different garage. Got a quote of over £700. Obviously I declined the work. Had a quote of less than a quarter of the price to do the work. Will not be going back to Halfords for any work on my car

3 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Friendly and efficient staff

Friendly and efficient staff. Clear communication regarding process and times. Helpful advice given. Good value for money.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 3 estrellas sobre 5

Excellent and helpful staff

Excellent and helpful staff. They were hard working, knowledgeable and helpful.
Halfords Finchley however was let down by it's very cramped premises - so that parking was difficult. Parking was also hazardous given the need potentially to reverse onto the busy road that runs past the premises. Halfords senior management need to urgently review the location of this facility and provide premises that match the excellence of its staff.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Everyone one was so nice and helpful…

Everyone one was so nice and helpful and that's a lot there's days

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Was very good all way round

Was very good all way round would recommend the work we had done and prices ,keep it up.

22 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 4 estrellas sobre 5

Tyre change

Andy was very helpful throughout my issue

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We’re so glad to hear you had a great experience in our garage and thanks for taking the time to write this review.

It’s always great to see when we're able to give such good service and we’ll certainly share this feedback with the garage team. We hope to see you again in the near future.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más