Halfords Autocentres Opiniones 

136.957
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Following MOT test, I was provided quote for follow up repairs tyres and various other bits, I had tyres replaced for half Halford cost. I agreed to complete other repairs with Halford, on original q... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The St Helen Auckland branch have looked after me and my vehicles for years, and have never tried to sell me anything I don’t need. I will always go there for my tyres and free tyre/vehicle checks, an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Recently used Halfords online to source and book four new tyres. The whole process was really easy, with clear reminders sent to confirm my appointment. Luke and Richard were both extr... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very disappointing experience at Halfords Croydon, Stafford Road. Had my BMW serviced and MOT’d, but was left with very little confidence in the service. They cannot update the BMW iDrive servi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de automóvil
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de aire acondicionado para automóviles
  6. Tienda de neumáticos
  7. Tienda de reparación de automóviles

Sobre Halfords Autocentres

Escrito por la empresa

Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.

We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.

Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

137 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(136.957)

2339 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I always have a great experience at…

I always have a great experience at Halfords Weybridge

2 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Very friendly staff.

Very friendly staff.
Best priced MOT in the area.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Highly recommend Halfords Telford

Highly recommend Halfords Telford. Good customer service, prompt service. Very happy with the work carried out.

2 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Halfords in Ruislip is the place I go…

Halfords in Ruislip is the place I go to. Easy booking and payment, professional and friendly staff, afdordable and convenient

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Adam with all the gold at Halfords Autocentre Telford Branch

Adam at the Halfords store sorted me out on my mercedes benz a250 4 matic engineered by AMG brillent guy had a right laugh fixed the issues with my car great service and mot as i know he grew up around mercedes cars how did i know that “I ONLY FOLLOW THE “BEST” FACT! So i no my car is in great hands What a guy alway will return as long as hes there he knows who i am my wife took the car in with a arsenal keyring and he had laugh with my wife and my team good times

28 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Great customer support

28 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Mot on time friendly and considerate

Mot on time friendly and considerate

29 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 1 estrellas sobre 5

Work done poorly if at all

Booked in for a tyres and a brake fluid change, could have done the fluid change myself but one of those jobs that is much easier with the car on a ramp and the price was reasonable. When got the car back they had not reset the service indicator and it was obvious that none of the caliper bleed valves had been touched. When I questioned reception about if they had really changed the fluid and could they check with the technician that had done the work they came back after a while to say the technician was concerned about breaking off the bleed valves so just sucked out the fluid from the top. I said what about the fluid in the lines and he admitted that would be old. Halfords this is not a fluid change and what sort of mechanic would consider this ok. I am even concerned that they really did as much as change the reservoir fluid. Will test and verify but will be seeking a refund either way as they have not done what they were paid to do.

2 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Got a free mot with the motoring club…

Got a free mot with the motoring club which I got when buying a battery as it saved money. Had it done and failed even though there was no mention of the ‘problems’ when I had a service the previous day at a different garage. Got a quote of over £700. Obviously I declined the work. Had a quote of less than a quarter of the price to do the work. Will not be going back to Halfords for any work on my car

3 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Friendly and efficient staff

Friendly and efficient staff. Clear communication regarding process and times. Helpful advice given. Good value for money.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 3 estrellas sobre 5

Excellent and helpful staff

Excellent and helpful staff. They were hard working, knowledgeable and helpful.
Halfords Finchley however was let down by it's very cramped premises - so that parking was difficult. Parking was also hazardous given the need potentially to reverse onto the busy road that runs past the premises. Halfords senior management need to urgently review the location of this facility and provide premises that match the excellence of its staff.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Everyone one was so nice and helpful…

Everyone one was so nice and helpful and that's a lot there's days

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Was very good all way round

Was very good all way round would recommend the work we had done and prices ,keep it up.

22 de septiembre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 4 estrellas sobre 5

Tyre change

Andy was very helpful throughout my issue

1 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

We’re so glad to hear you had a great experience in our garage and thanks for taking the time to write this review.

It’s always great to see when we're able to give such good service and we’ll certainly share this feedback with the garage team. We hope to see you again in the near future.

Valorada con 5 estrellas sobre 5

Friendly and professional service

I used Southampton Millbrook Autocentre for an MoT test.
The staff were ready for my car at the time booked and took it straight to a bay. They told me how long it was likely to take and I received a phone call to tell me when my car was ready to collect.
On collection, there was no pressure to upsell or talk me into booking any 'advisories' work, which was refreshing as many garages will try this.
A friendly professional and stress free experience.

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 1 estrellas sobre 5

Paid extra for "premium" slot for tyres…

Paid extra for "premium" slot for tyres to be changed. Turned up a few minutes early. No one around, waited over 10 minutes, eventually someone came in the office, then I got told they will call me in a few hours. I said a few hours to change a couple of tyres? I then got told it's just a drop off slot not an appointment to get tyres changed. Never using Halfords again as why pay for a slot when it's a drop off. Not waiting hours for tyres.

3 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Great service

Great service. Had MOT & service done without issue. Kept informed of status and additional work to plan if wanted

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Great service as per usual.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 2 estrellas sobre 5

Sometimes good, mostly NOT!

Sometimes good, mostly bad. Four times I have taken my car there over the last few years and on only one occasion I have been satisfied with the standard of work. First time they stripped the sump plug off my car, then tried to blame me (nonsense, I serviced the vehicle previously and most certainly did not over tighten the sump plug), then caved in and repaired it themselves. Second time they replaced two rear tyres reasonably successfully, third time they did tracking that was still miles out when I got the car back, necessitating me having to book it back in and get it looked at again. Fourth and FINAL time I took my wife's car in for two new tyres and tracking and they over torqued the wheel nuts, threading the hub, then spouting a load of nonsense about that car being on a special "blacklist" or "watchlist" for wheels coming off etc (total fabrication as I later found out). THey then tried to get me booked in to get a whole new hub fitted at my expense which I sharply rejected. This is the last time I will use these cowboys as I know of a few other people that have had bad experiences with the half-trained oafs that work in there... Update: Just looked and found that my dashcam has been unplugged and the footage wiped completely!!

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 1 estrellas sobre 5

What a dreadful service

What a dreadful service. For the second time in 3 years Halfords cancelled my MOT on the same day leaving me without a vehicle. I care for a cancer patient and I’m reliant on having my car so I can get shopping etc for the patient. They offered me no alternative appointments and just said if we don’t have room anywhere we can’t do it. A very bad service and a poor way to treat customers.

3 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

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