Halfords Autocentres Opiniones 

136.959
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Following MOT test, I was provided quote for follow up repairs tyres and various other bits, I had tyres replaced for half Halford cost. I agreed to complete other repairs with Halford, on original q... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The St Helen Auckland branch have looked after me and my vehicles for years, and have never tried to sell me anything I don’t need. I will always go there for my tyres and free tyre/vehicle checks, an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Recently used Halfords online to source and book four new tyres. The whole process was really easy, with clear reminders sent to confirm my appointment. Luke and Richard were both extr... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very disappointing experience at Halfords Croydon, Stafford Road. Had my BMW serviced and MOT’d, but was left with very little confidence in the service. They cannot update the BMW iDrive servi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de automóvil
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de aire acondicionado para automóviles
  6. Tienda de neumáticos
  7. Tienda de reparación de automóviles

Sobre Halfords Autocentres

Escrito por la empresa

Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.

We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.

Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

137 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(136.959)

2358 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Paid extra for "premium" slot for tyres…

Paid extra for "premium" slot for tyres to be changed. Turned up a few minutes early. No one around, waited over 10 minutes, eventually someone came in the office, then I got told they will call me in a few hours. I said a few hours to change a couple of tyres? I then got told it's just a drop off slot not an appointment to get tyres changed. Never using Halfords again as why pay for a slot when it's a drop off. Not waiting hours for tyres.

3 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Great service

Great service. Had MOT & service done without issue. Kept informed of status and additional work to plan if wanted

2 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Great service as per usual.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 2 estrellas sobre 5

Sometimes good, mostly NOT!

Sometimes good, mostly bad. Four times I have taken my car there over the last few years and on only one occasion I have been satisfied with the standard of work. First time they stripped the sump plug off my car, then tried to blame me (nonsense, I serviced the vehicle previously and most certainly did not over tighten the sump plug), then caved in and repaired it themselves. Second time they replaced two rear tyres reasonably successfully, third time they did tracking that was still miles out when I got the car back, necessitating me having to book it back in and get it looked at again. Fourth and FINAL time I took my wife's car in for two new tyres and tracking and they over torqued the wheel nuts, threading the hub, then spouting a load of nonsense about that car being on a special "blacklist" or "watchlist" for wheels coming off etc (total fabrication as I later found out). THey then tried to get me booked in to get a whole new hub fitted at my expense which I sharply rejected. This is the last time I will use these cowboys as I know of a few other people that have had bad experiences with the half-trained oafs that work in there... Update: Just looked and found that my dashcam has been unplugged and the footage wiped completely!!

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 1 estrellas sobre 5

What a dreadful service

What a dreadful service. For the second time in 3 years Halfords cancelled my MOT on the same day leaving me without a vehicle. I care for a cancer patient and I’m reliant on having my car so I can get shopping etc for the patient. They offered me no alternative appointments and just said if we don’t have room anywhere we can’t do it. A very bad service and a poor way to treat customers.

3 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Great service!

Great customer service, I'm happy with all the work that they all completed on my full service & MOT,

Thank you,
Garry H

1 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Thank you so much!!

Thank you so much!!! I visited Cambridge (Coral) Autocentre and was very impressed. Kim and Phil are absolutely amazing. Their can do attitude is amazing. They were both very friendly, supportive and professional. Nothing seemed to be too much trouble. They clearly explain all possible options in an unhurried manner. I have 100% confidence in their abilities. I really cannot thank them enough then enough!!!

29 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Awesome professional service

Awesome professional service . Staff was friendly . Halfords honour their tyre insurance policy very honestly. Parking is a bit of issue at this venue. Need more space

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 1 estrellas sobre 5

CITROAN C3 DIESAL 1 OCT 2026 TEST…

CITROAN C3 DIESAL 1 OCT 2026 TEST HALFORDS LAST10 YEARS REPAIRS PAID FOR Mot failure just smoke test over plated 0.56 mine was0.67 averaged ×6 attempt readss pumping throttle flooding fuel,diesal into d.p f. Not allowing caterlist to work properlytrying to sell me a full service at£295 but no garentees of mot pass.to what end poverty NO ENG FAULT LIGHT ON NOT IN SLOW MODE BEST FUEL IN IT .... IM A. PENSIONER NO TRANSPORT DISSGUSTING INDIFFERENCE2012 CAR GOOD CONDITION BUT OLD LIKE ME.

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

A huge thank you to Douglas at Halfords Wick

A huge thank you to Douglas and the team at Halfords Autocentre Wick Scotland for getting my 83-year-old father’s car repaired and restoring his confidence in the branch.

Following a difficult few weeks, Douglas was friendly, honest and professional. My father was anxious about visiting, but Douglas put him completely at ease. He left feeling that he now has someone he can trust to look after him and his car.

Things can go wrong in any business, but how they are put right makes all the difference. Thank you to Mark and Danny for their support, and especially to Douglas for his personal care and attention. He is a real asset to the Wick branch.

My father will continue coming here for his annual service and MOT. Thank you for looking after him so well.

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

They where friendly and helpfull and…

They where friendly and helpfull and quick 👍🏻

30 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Have used Halfords in Durham for a few…

Have used Halfords in Durham for a few years on my ageing car. They have kept me on the road without any unnecessary new parts sales pressure, or inflated price hikes.

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Helpful quick professional and in my…

Helpful quick professional and in my particular circumstances - no charge. Checked sudden tyre pressure drop found no leaks. Gave me confidence to keep motoring

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Halfords Patrick

Halfords Patrick , Crow road . Got tyre changed , Fast great work by the team , Knowledgeable staff at the Desk , giving me info as why my tyre pressure was dropping at tyre rim , they buffed and cleaned as part of tyre change , it's the extra details . Top Notch garage .

2 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 2 estrellas sobre 5

Would not bother with this centre again

Booked a tyre check at the Waverley Industrial Park in Harrow London. Website was not clear about how long this would take or that you'd have to leave your car with them, obviously doing so requires you to make other arrangements to get home. I expected this to be an appointment where you show up and the check is done in 10-15 mins and you can go.

Booked here as it was on an industrial estate so figure it would be less busy and easier to park: wrong. Not only was parking completely full, there were vehicles blocking other vehicles so there was literally nowhere to park. Was told by autocentre staff to park on the street instead but I pointed out that was not free. Then when I turned up at reception for my appointment I was told I needed to leave my car with them for 3-4 hours. This is a ridiculous amount of time for a tyre check and also to leave your car on a street when parking is not even free because the parking lot is overfilled. Decided to just book mobile fitting instead of wasting my time here and with staff that seemed like the job may not be done well. Will never return here again.

4 de agosto de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.

To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful, friendly and professional. I would definitely recommend using this garage.

30 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

MOT teddington

Really happy with the service I received at Halfords for my MOT. The whole process was quick, straightforward and professionally handled.

The staff were friendly, helpful and kept me informed throughout. Everything was explained clearly, and I felt I was treated fairly and honestly, which makes a big difference when dealing with car maintenance.

Great service from start to finish and I’d definitely use Halfords again. Highly recommended!

23 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Prompt friendly service

Prompt friendly service. Everything that needed to be done was explained carefully in a way that was helpful. Good communication before, during and when the job was completed.

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Working “tyrelessly” at Kirkcaldy Halfords AutoCentre

At Kirkcaldy Halfords AutoCentre there was a warm welcome and a comfortingly honest experience waiting from start to finish. The friendly interaction with the Grant and Ayi management team quickly developed a feeling of trust and the service provided by both of them, and the mechanics / fitters made returning again in the future an easy decision to make. Thanks to all concerned!

29 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

Valorada con 5 estrellas sobre 5

Great all round service.

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.

Thanks again for choosing us to look after your vehicle!

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