Hancocks Opiniones 

1223
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sweets were absolutely fantastic! I honestly can’t believe how much you managed to do for the price, especially considering I only placed the order the day before, the turnaround was incredible!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hancocks offers a great selection of sweets and chocolates and super speedy delivery. I recently had a few times missing from my order and Amelia sorted it out within less than 24 hours of me emailing... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

A bit disappointed. Placed an order for click and collect but it said a few lines were not in stock in the branch I had selected but they'd deliver those which were missing - which was great. On col... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed my first order today after perusing their site for weeks. I'm just starting my sweet gifting business and they were a dream to deal with. Connected to a very friendly Luke on their online chat... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de golosinas

Escrito por la empresa

Hancocks is the UK’s largest confectionery wholesaler, serving a wide range of businesses with the very best bulk sweets, chocolate and much more throughout the year. Our range is bursting with pick n mix sweets, all kinds of chocolate, big brands and seasonal stock for the biggest dates in your calendar, such as Christmas, Easter, and Halloween.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(1223)

507 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Hancocks

Have been buying from Hancocks for the past 6 years now and cannot fault them. The delivery service is great. Even when I have had a few issues the customer service is excellent and sorted out straight away for me. The ordering system is very straight forward and easy to use and stock replenished frequently. Would highly recommended.

24 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it. Have a wonderful day, thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Hancock delivery

fast service and kept informed

28 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, Thank you for your kind review, We really do appreciate - Have a fantastic day - Luke CS, 😊️🍬️🍭️

Valorada con 5 estrellas sobre 5

My order was delivered earlier than I…

My order was delivered earlier than I expected it was packed professionally everything was wrapped in bubble wrap not one broken lolly
Thankyou

28 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, Thank you for taking the time to leave such a nice review, We really do appreciate and happy to hear nothing arrived broken - Have a fantastic day - Luke CS, 😊️🍬️🍭️

Valorada con 5 estrellas sobre 5

5* company

5* . 1st time customer. Easy ordering , great selection , super fast delivery via DPD . Definitely be returning customer.

21 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Good Morning, Thank you so much for your kind review it is much appreciated, I hope you have an amazing rest of your week.😊🍬

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

its an easy site to navigate.

its an easy site to navigate.
If i had to fault anything it would be letting me know your out of stock before i check out. When you order it says low stock but when you check it it says no stock.

29 de julio de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello thank you for your lovely review, we do appreciate it. Thanks Courtney Cantrill CS

Valorada con 5 estrellas sobre 5

Ordered on line

Ordered on line. Prompt delivery. Those that were not in store delivered to home free of charge.
Good prices.Friendly service. Easy to get to(Sheffield) and move around.
Will be using again

19 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello thank you for your lovely review, we do appreciate it. Thanks Courtney Cantrill CS

Valorada con 5 estrellas sobre 5

Quick delivery and good customer…

Quick delivery and good customer service.

20 de febrero de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Good Morning, Thank you so much for your kind review it is much appreciated, I hope you have a lovely rest of your week. 😊

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

Excellent service throughout

The goods requested were easy to order and arrived before the promised delivery date via DPD. DPD provided advanced notice of the delivery and provided excellent tracking data.

20 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your review. We do appreciate it, have a lovely day. Thanks Courtney CS

Valorada con 5 estrellas sobre 5

Hancocks to the rescue.

Always helpful staff, keeping my business on track.

19 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it - Have a lovely day thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Today was our first visit to Hancock's…

Today was our first visit to Hancock's Birmingham having recently opened a sweet shop. What a nice surprise, the staff were all so helpful, friendly, polite and pleasant. They are a great asset to the company. Great range of confectionery and ample parking,

24 de agosto de 2026
Opinión espontánea
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review on our Birmingham cash and carry, I will ensure this is passed over to them. Have a lovely day, thanks Courtney CS :)

Valorada con 3 estrellas sobre 5

Availability and selection of stock is…

Availability and selection of stock is very good. However, the delivery process is always delayed by anything from 2 days to 7 days. This may be down to the couriers they use and out of their hands. It has happened several delivveries in a row.

19 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your feedback and I do apologise for the issues you have faced, I will pass this back to our warehouse/courier to look into to see where the issue is :) Thanks Courtney CS

Valorada con 5 estrellas sobre 5

Great service

Great service , fantastic selection and prices and great delivery x

12 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Good Morning, Thank you so much for your kind review it is much appreciated. I hope you have a lovely rest of your week. 😊🍬

Thanks Amelia CS

Valorada con 3 estrellas sobre 5

We placed a larger order with Hancock’

We placed a larger order with Hancock’. Unfortunately the majority of our order came with 3 separate delivery driver which made putting the stock away a lot difficult as we didn’t know what we was checking in or not . We did have some items also missing from the order which was quickly resolved once we contacted Hancock’s and was delivered next day. Never usually have an issue with Hancocks as it always delivered together. We will still use Hancock’s in the future going forward, but perhaps the people that pick and pack should check more thoroughly

11 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Thank you for your review! Please accept my apologies for the issues you had with your order. Unfortunately DPD do sometimes split delivery's and this is something we are unable to stop. I am glad to hear that the missing items on your order was quickly resolved. I will ensure that these issues are passed over to our warehouse and DPD for future reference. Once again please accept my apologies. Have a great day!

Valorada con 5 estrellas sobre 5

Great price and delivery came when it…

Great price and delivery came when it said it would , with updates closer to the time great service

10 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it! Have a lovely day, thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Been using Hancocks for a few years now…

Been using Hancocks for a few years now in store when my local store closed down recently I’ve been ordering online items arrive really well packed in large boxes with a timed delivery service with Dpd couldn’t fault them never seen so much packaging for sweets must cost them a Fortune

15 de julio de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it! Have a lovely day, thanks Courtney CS

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service that I cannot fault. The condition of the confectionery is always in very good condition, plus a wide variety. Excellent company

11 de agosto de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review, we do apologise for this. Have a lovely day, thanks Courtney CS :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más