Handlestore Opiniones 

285
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I dealt with two different people both provided excellent service with prompt responses. They were incredibly patient and help me select the correct product. Highly recommended

Valorada con 5 estrellas sobre 5

What a fabulous experience shopping with these guys. Absolutely delighted with service, product and price. Website quick/easy, defo the best pricing I found, design and quality are superb with al... Ver más

Valorada con 1 estrellas sobre 5

Avoid like the plague. They market products as being related and give them identical colour descriptions but they actually have entirely different colours. Having mis-sold the products, they then try... Ver más

Valorada con 5 estrellas sobre 5

Unbelievable handle store! Will not buy from anywhere else now for my hardware needs. After scouring the Internet for 2 months and receiving many a parcel with mismatching hardware for my ki... Ver más

Información sobre la empresa

  1. Tienda de puertas

Información proporcionada por diversas fuentes externas

Window Handles, Window Furniture, replacement of uPVC door handles and uPVC Window Handles are offered by HandleStore.com, the leading double glazing spares supplier in UK


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

285 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(285)

23 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The most helplful company I've deal with!

I don't often take the time to write reviews but in this case the service I received from Handlestore was SO good I thought I should take to the keyboard. I have a very old UPVC door, the handles were drooping and I struggled to match the size when looking for a replacement set. I called and spoke to a customer assistant who was not only immensely helpful but really polite and knowledgeable in guiding me through the measuring process, helping identify a suitable replacement matching set of handles. It was so refreshing to deal with someone prepared to take some time to help and who really knew their products. Thank you so much. The well made handles were received next day, and were incredibly easy to fit, completely resolving all issues leaving me feeling totally satisfied that I had made the right choice in choosing this company for my needs. Thank you again.

28 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great price, awesome service

I ordered some replacement door handles, and they arrived very quickly. There was some cosmetic damage, but this was very quickly resolved by Karen - she provided first class service and was a pleasure to deal with.
The handles are very high quality and far superior to the product that they replaced.

Handlestore was brilliant to deal with and are highly recommended

12 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor product and customer service

Poor product. Poor customer service.

Handles cheap and unlike the photo as advertised. The photo shows the thumb turn in a vertical position, in reality it is horizontal with a grub screw permanently showing at the top. Customer service insisted I had installed them incorrectly. After 10 emails they finally agreed they were incorrect. They offered for me to return them as long as they were unused. (They could see from the photos I sent them that they had been fitted). They offered 10% discount saying it was a good will gesture as the handles worked ok. (That’s like ordering a Rolls Royce and receiving a Robin Reliant and being told it’s a car, it works!) Two emails were ignored. One asking for the managers email address. I asked them to at least sell them for the cheaper price they sell them for on Amazon. I was told they are not the same and the ones on Amazon and EBay are cheaper versions! I would not use this company again

6 de junio de 2023
Valorada con 5 estrellas sobre 5

Replacement window handles

I purchased some replacement window handles. Their website was easy to navigate and it was easy to find what I was looking for. The handles were dispatched quickly and easily fitted. Overall, excellent service.

27 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick delivery, handles a little on the poor quality side

I ordered 12 lever rose door handles just over a week ago. I ordered them on the Tuesday evening and they arrived by the Friday morning, via DPD.

We paid a fairly good price for the door handles and they will do short time but my carpenter (who is installing my doors as I write this) has said they aren’t great quality so that’s my fault for not researching the handles better.

Delivery was super quick and would use again but go for better quality handles.

9 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

I’ve just used them for the second time as my first experience of using them was so good.

I bought two external replacement handles for UPVC doors. I ordered them online on Thursday lunchtime, chose the cheapest delivery option and they were with me by Saturday morning.

The handles were great. Very easy to fit.

Happy to recommend HandleStore.

20 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product range at a reasonable cost, with quick delivery and amazing customer service.

So glad I came across handlestore.com
I wanted to replace our outdated internal door handles with something a bit more modern and found the perfect product at a very reasonable cost. I did have a few questions which were responded do very quickly Delivery was fast and products well packed with amazing customer service and also aftercare when I did have a slight issue, they went above and beyond to resolve.

18 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So glad I found their store

So glad I found their store . Needed to replace a handle on a double glazed back door.
Visited their site , so many handles but a terrific guide to measurements made it easy to get the one I needed.
Had standard delivery , got here two days later .
Fitted perfectly .
Highlt recommended

18 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent handles

Very good company to deal with, really helpful, very good quality handles, would definitely use again. Big thanks to Karen for taking time out to help me .

18 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just Fabulous!

Oh my goodness .. I'm thrilled to bits I stumbled across this wonderful company! My door furniture has just been delivered and it's absolutely fabulous. I went with all black this time and the design and quality is just fantastic. Excellent value for money too! I had a few questions about sizes etc and the customer service team couldn't have been more helpful. They've not been fitted yet but I just know there will be no problems whatsoever. Needless to say I highly recommend!

19 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing service

Absolutely amazing service. Was simple to find the exact replacement uPVC item I needed for my specific window.

Customer support was quick to reply to a question and spot on with their advice, great price, delivered next day. I’d definitely use them again.

11 de abril de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Z77 bathroom handle thumbturn spindle too short

I bought 3 bathroom handles Z77 along with 10 other types of handle. The bathroom handles have a thumbturn, but the thumbturn spindle is too short to fit a standard 35mm door like mine. I emailed customer service but they don't have longer spindles or anything else that would help - all they offered was to return for a refund. I don't want to do that now, because I've already fitted the other 10 handles, and I'd have to get all of them replaced or they would not match.

Update: 31 March 2023: After emailing Customer Services, Karen sent me 3 new thumbturn spindle assemblies which fit. Problem solved.

29 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered 4 handles and the images did…

I ordered 4 handles and the images did not have the handle store logo on the handle itself.
When it arrived surprisingly it turned out it had a handle store logo that could not be removed and they refused a refund on the grounds that at the time of purchase the web site showed the handle with a logo.

Order number is 1000281234

Even today the web site shows the handle without a logo something claimed to be updated two weeks ago but this is not the case.

I wish there was a way to retrospectively prove this but its there word against mine sadly.

4 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent all-round experience

They have a great selection of handles and their website is very easy to use, with filters to help you narrow down your searches.

The product descriptions are excellent, showing several photos of each item as well as a diagram showing various measurements. I felt confident that the handle I ordered would fit, and it did.

Price are good, and delivery is trackable. I used the 2-4 day delivery option and the handle turned up in under 48 hours.

All in all, excellent!

9 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant aftersales service

Slowly changing the locks in our home / outbuildings. We had a problem with the third set of keyed alike locks and I contacted customer service for help.
I was really impressed. They offered to have the locks collected, sorted and returned. This was done very efficiently and quickly, with me being kept informed of progress. Absolutely brilliant service. Thank you!

26 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products great service

I’ve had great service and great quality products from Handlestore before. A recent issue with supply of mismatched products was resolved quickly after just one phone call. I will definitely use them again.

9 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

amazing prices!!

Wow, What can I say!
We had been shopping around for door handles and when we come across handle store we thought the price was too good to be true…
Our order arrived today and we are so pleased with the quality !! We saved ourself over £100 on door handles going to handle store, HIGHLY recommend

21 de diciembre de 2022
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más