Worst experience ever. I placed my order on August 30th, and by September 4th, I still had no news, no order confirmation, nothing. So I decided to contact you to ask what was going on. I recei... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Ver más
La empresa ha respondido
MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... Ver más
La empresa ha respondido
Mi piace davvero tanto la striscia led con telecomando. Puoi sbizzarrirti e comunicare con gli altri automobilisti con essa. Purtroppo la mia ha avuto un piccolo problema, e l'assistenza (sempre dispo... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always happy to return
Great team, always friendly and helpful. And the quality of products is perfect as always. Will buy more items in the future

Respuesta de Hardtuned
Great company to buy from
Great company to buy from, very helpful when it comes to exchanging wrong shoe sizes. Will be buying from them for a while more.

Respuesta de Hardtuned
Quick responses
Quick responses, and great customer service!!

Respuesta de Hardtuned
Bad business practice
I notices when they have a sale they increase their prices. I took a screen shot of something I was going to buy but decided to wait for a sale. When they finally had one that same item was increased from $85 to $150 and was "discounted" to $107.. it's bad business.

Respuesta de Hardtuned
Great customer service and very quick…
Great customer service and very quick reply. I’m very impressed about this company. The product I received had a fault. A great customer friendly solution was proposed in less than 24 hours. Product design is amazing for all JDM fan!

Respuesta de Hardtuned
A1 Service
Customer service was super helpful. Gets back to be within minutes. Will be back here shopping again.

Respuesta de Hardtuned
I wasnt sure my question was gonna be…
I wasnt sure my question was gonna be entertained since the product was purchased months ago, but they did. Overall great customer service

Respuesta de Hardtuned
Hardtuned are amazing customer service!
Hardtuned are probably the best company to have provided great customer service as I needed to return an item that wasn’t the right fit. Even though the item was out of stock and I could get the size I wanted they gave me a few options in place of this. Made the transaction so easy and was a pleasure to deal with. Thanks for being such a great company!! X

Respuesta de Hardtuned
I had some problems with one of the…
I had some problems with one of the jacket I bought, but the customer service was really helpful. Got an answer the same day that I reached out.

Respuesta de Hardtuned
Feple e magliette
Ottime felpe e magliette, le uniche cose negative sono spedizione e la dogana, consiglio Hardtuned. Grazie di tutto

Respuesta de Hardtuned
Horrible
Horrible, wanted an update on my order so i contacted customer service, they go on to say that they have lost my package?!?!??!?!?! two times already… very disappointed

Respuesta de Hardtuned
Brilliant A+
Brilliant company to deal with.
I have bought from them about 6 times.
Everything's top quality, post is fast.
I agree, Bianca is amazing 😁
Will be purchasing again tomorrow!
Amazing customer service
Easy to order off of the website. Exchange process was made incredibly smooth by Bianca's amazing customer service. It was my first time ordering from Hardtuned and I've had such a great experience! 10/10 would recommend.

Respuesta de Hardtuned
customer service review
My order got stuck in customs so I contacted your customer service team.
A member of your help team was a massive help and kept me up to date with everything that went on. They were incredibly friendly and very helpful. I definitely will be purchasing from Hardtuned again in the future

Respuesta de Hardtuned
Bianca went above and beyond
Bianca went above and beyond. She turned my bad experience into a good one. I thought hardtune would fob me off but Bianca didn't.
5*

Respuesta de Hardtuned
When I received wrong item hat
Customer support 10 out of 10! I received wrong hat but they listened my issue and they resolved it to gave me correct one hat. I really appreciate it!

Respuesta de Hardtuned
Helpful and friendly support team
Received a faulty product from a third party seller but Hardtuned were more than happy to help and sort out a replacement, even covering shipping costs. Support team was quick to reply and very friendly. Bianca was super helpful through the process!

Respuesta de Hardtuned
Best Customer Service
Honestly the best customer service I've ever received.
Had an issue with the jacket I ordered so they sent a replacement straight away.
Bianca was exceptionally helpful, even going above and beyond to personally pack my order, ensuring there were no issues with the product.
100% recommend this company.

Respuesta de Hardtuned
I ordered to pairs of shoes and they…
I ordered to pairs of shoes and they are amazing. Great quality and worth every penny. The Fuji 2's were supposed to come with stickers but I got none. This was not a problem as the wonderful customer support resolved my issue in no time and sent me my stickers with no additional costs on my behalf.
If you're still on the fence with them, I get you, I live in Romania and the postage from AU to RO was huge, but I pulled the trigger nonetheless. I couldn't be more satisfied!

Respuesta de Hardtuned
Quick and amazing service
Well it was amazing experience actually the person that contacted back to me about an order not being satisfactory replied very quickly and was beyond helpful, i am very happy with how things turned out.

Respuesta de Hardtuned
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







