Worst experience ever. I placed my order on August 30th, and by September 4th, I still had no news, no order confirmation, nothing. So I decided to contact you to ask what was going on. I recei... Ver más
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Consulta las opiniones de los clientes
Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Ver más
La empresa ha respondido
MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... Ver más
La empresa ha respondido
Mi piace davvero tanto la striscia led con telecomando. Puoi sbizzarrirti e comunicare con gli altri automobilisti con essa. Purtroppo la mia ha avuto un piccolo problema, e l'assistenza (sempre dispo... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I've had no problems with this store
I've had no problems with this store. Items arrive on time before the scheduled time frame. Hoodies definitely keep you warm and comfortable in the winter. If there were any problems they are usually dealt with immediately

Respuesta de Hardtuned
Great quality products and support
Great quality products, customer service is fantastic I had to swap over my shoes as they were a bit small and it was really fast and easy, customer support was really quick with replies. Looking forward to buying more!

Respuesta de Hardtuned
I had just a little flaw with my…
I had just a little flaw with my control unit, but they help me right away.
Its really thankful for that!

Respuesta de Hardtuned
A Positive Experience
After finally getting my shoes (I had these on a wish list for what seems ages, maybe over a year or so), I was disappointed to find they didn't fit (I have a wide foot).
I contacted your company and was assisted by Bianca D. She was very helpful and understood my situation and disappointment. She offered some options, and organised the refund as soon as I had returned the shoes.
Overall, a disappointing experience was made painless. Bianca D was helpful, understanding, and has left me with a positive opinion about Hardtuned.

Respuesta de Hardtuned
So amazing! Give Bianca a Raise!
So amazing!
Quality of products is always impeccable, processing and shipping is always super quick. From their clothing to their stickers everything is always an incredibly high standard.
I made the mistake of ordering the wrong size shoe and Bianca was amazing at keeping me updated along the way and facilitating this.
More than impressed and can't wait to purchase more items.

Respuesta de Hardtuned
Replace item due faulty size
I already ordered here a few times without problems till now.
Received a shirt with sizes that were off by the chart.
Gave the information through and there was an error in the chart.
Got send a new one which they measured manually before sending it over, shipping and tax for my country all included.
So in my book this place is A-OK.
Many thanks to Bianca D. for helping me through this

Respuesta de Hardtuned
Le service client est top
Le service client est top, j’ai eu un soucis avec mon colis et ils ont tout de suite été réactif à mes mails !

Respuesta de Hardtuned
Trouble in address-land…
I placed my third order with this awesome company last week except this time my phone auto-populated the wrong city for my shipping address and I didn't catch it in time. I freaked out when I realized what I had done and didn't know if they'd be willing to help me or if they were even able to change it or not. To my surprise I heard back from Bianca D. really quickly and she assured me not to worry that she had already fixed the issue and caught it in time before it shipped out. I was finally able to breathe a sigh of relief. Bianca has excellent customer service skills and I will definitely be shopping here again real soon!

Respuesta de Hardtuned
Excellent Customer Service!!!
Best customer service I have ever experienced! Whereas some companies ignore you if you have a query or problem, I had Bianca working to resolve a problem I had with my order via email whilst a social media team was also working to resolve my issue on messenger!!! Not sure who I dealt with on social media but Bianca and her colleagues are absolute stars! Could not be happier with service and the quality of the merchandise 😀

Respuesta de Hardtuned
Outstanding Customer Service
I purchased 2 pairs of shoes from Hardtuned but ordered the wrong sizes. After consulting the sizing chart again displayed on their website, I requested to exchange both pairs for larger sizes. Bianca replied promptly to my request and assisted in refunding one pair, as the size I required was not in stock and exchanging the other for the correct size. She was pleasant to deal with and quick to act. Plus the shoes are sweet too! Will gladly buy from again next time something I'm interested in pops up. Thx Bianca.

Respuesta de Hardtuned
Measurement/Fitting
just wanna put it out there that the sizing chart can throw you off a little.
Bianca has been an absolute gem, taking measurements of the different sizes from shoulders to armpits to waist just so i can find a fit which suits me better.

Respuesta de Hardtuned
Excellent customer service!
Unfortunately, I received an ElGlow sticker with a possible bad control unit. Issue was reported, feedbacked and a new control unit on the way to Germany within 8 hours. Bianca from Hardtuned was very friendly and supportive!
Thank you for taking care!

Respuesta de Hardtuned
Great after sales service!
Great after sales service!
Bought 2 pair of shoes from Hardtuned but the sizes wasn't right. Bianca replied to my email promptly and assisted with the return and exchange process. She ensured the process goes smoothly. Great job Bianca! Looking forward to receiving the exchanged shoes, really hope they will fit well!

Respuesta de Hardtuned
Bianca D top sales advisor the best 👌
Can just say Bianca D that delt with me and my order was amazing fast at sorting things out so happy with the service the products I received was amazing packed very well and come in good time.... thank you

Respuesta de Hardtuned
Tracking could be more helpful
Waiting for an order, emailed to see if they could get an update as the parcel has sat in the same place for 4 days, and unfortunately no help 😔 really looking forward to these t-shirts...

Respuesta de Hardtuned
Beste Shop für Auto Klamotten.
Der beste Shop für Klamotten mit Marke Auto, ich bestelle da gerne und das nach Deutschland. Super Shop und wenn es Probleme gibt mit der Ware hilft der Support super weiter. Qualität und Service ist super.
The best shop for clothes with the Auto brand, I like to order there and that to Germany. Super shop and if there are problems with the goods, the support is great. Quality and service are great

Respuesta de Hardtuned
Cool styles, quality products, and great customer service
Hardtuned always has interesting clothing and cool new styles. I ordered pants and a jacket and both were made with quality at a reasonable price also. They were even nice enough to ship a new jacket out when it got a tear. Hardtuned has a great sales department that replies quickly. Highly recommend

Respuesta de Hardtuned
Awesome 👌
Made an order and they let me know one item was out of stock and offered a exchange or refund which was awesome. I changed the item which was in stock

Respuesta de Hardtuned
Great service and support!
Have bought multiple times from HardTuned with no problems; This time had an issue with one of their shoes but shout out their sales and customer support for resolving and responding so quickly! Will definitely continue shopping with HardTuned

Respuesta de Hardtuned
Some of the best customer service I've received yet!
Bianca D put a whole heap of work into sorting out a sweater for me. My interaction with them was excellent and carried a whole heap of charm and reassurance.
She helped me order a sweater that was no longer available on the website and exercised her patience with me for 2 weeks to sort out this order.
It's customer service like that that comes with excellent clothing too that really makes shopping at Hardtuned worth it.

Respuesta de Hardtuned
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