Hardtuned Opiniones 

145
•
TrustScore: 3 sobre 5

3,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Worst experience ever. I placed my order on August 30th, and by September 4th, I still had no news, no order confirmation, nothing. So I decided to contact you to ask what was going on. I recei... Ver más

Valorada con 1 estrellas sobre 5

Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mi piace davvero tanto la striscia led con telecomando. Puoi sbizzarrirti e comunicare con gli altri automobilisti con essa. Purtroppo la mia ha avuto un piccolo problema, e l'assistenza (sempre dispo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

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3,1

Todas las opiniones

(145)

11 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I've had no problems with this store

I've had no problems with this store. Items arrive on time before the scheduled time frame. Hoodies definitely keep you warm and comfortable in the winter. If there were any problems they are usually dealt with immediately

4 de agosto de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey there - thanks for the kind words, we really appreciate it!

Valorada con 5 estrellas sobre 5

Great quality products and support

Great quality products, customer service is fantastic I had to swap over my shoes as they were a bit small and it was really fast and easy, customer support was really quick with replies. Looking forward to buying more!

24 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey - we really appreciate the kind words!

Valorada con 5 estrellas sobre 5

I had just a little flaw with my…

I had just a little flaw with my control unit, but they help me right away.
Its really thankful for that!

18 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey there - thanks for the kinds words! We really appreciate it!

Valorada con 5 estrellas sobre 5

A Positive Experience

After finally getting my shoes (I had these on a wish list for what seems ages, maybe over a year or so), I was disappointed to find they didn't fit (I have a wide foot).

I contacted your company and was assisted by Bianca D. She was very helpful and understood my situation and disappointment. She offered some options, and organised the refund as soon as I had returned the shoes.

Overall, a disappointing experience was made painless. Bianca D was helpful, understanding, and has left me with a positive opinion about Hardtuned.

28 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey there - thanks for the kind words, we will be sure to pass this on to Bianca!

Valorada con 5 estrellas sobre 5

So amazing! Give Bianca a Raise!

So amazing!
Quality of products is always impeccable, processing and shipping is always super quick. From their clothing to their stickers everything is always an incredibly high standard.
I made the mistake of ordering the wrong size shoe and Bianca was amazing at keeping me updated along the way and facilitating this.
More than impressed and can't wait to purchase more items.

18 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Grace, thanks for taking the time to leave a review! We really appreciate it and we will be sure to pass your kind words on to Bianca!

Valorada con 5 estrellas sobre 5

Replace item due faulty size

I already ordered here a few times without problems till now.
Received a shirt with sizes that were off by the chart.
Gave the information through and there was an error in the chart.
Got send a new one which they measured manually before sending it over, shipping and tax for my country all included.
So in my book this place is A-OK.
Many thanks to Bianca D. for helping me through this

18 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Miguel - thanks for the kind words! We will be sure to pass this on to Bianca for you

Valorada con 5 estrellas sobre 5

Le service client est top

Le service client est top, j’ai eu un soucis avec mon colis et ils ont tout de suite été réactif à mes mails !

17 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Léo - thank you for the feedback! We appreciate the kind words.

Valorada con 5 estrellas sobre 5

Trouble in address-land…

I placed my third order with this awesome company last week except this time my phone auto-populated the wrong city for my shipping address and I didn't catch it in time. I freaked out when I realized what I had done and didn't know if they'd be willing to help me or if they were even able to change it or not. To my surprise I heard back from Bianca D. really quickly and she assured me not to worry that she had already fixed the issue and caught it in time before it shipped out. I was finally able to breathe a sigh of relief. Bianca has excellent customer service skills and I will definitely be shopping here again real soon!

5 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Dustin - thanks for the review! We really appreciate it and we will be sure to pass on the kind words!

Valorada con 5 estrellas sobre 5

Excellent Customer Service!!!

Best customer service I have ever experienced! Whereas some companies ignore you if you have a query or problem, I had Bianca working to resolve a problem I had with my order via email whilst a social media team was also working to resolve my issue on messenger!!! Not sure who I dealt with on social media but Bianca and her colleagues are absolute stars! Could not be happier with service and the quality of the merchandise 😀

28 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Yvonne - thanks for the kind words! We really appreciate it!

Valorada con 5 estrellas sobre 5

Outstanding Customer Service

I purchased 2 pairs of shoes from Hardtuned but ordered the wrong sizes. After consulting the sizing chart again displayed on their website, I requested to exchange both pairs for larger sizes. Bianca replied promptly to my request and assisted in refunding one pair, as the size I required was not in stock and exchanging the other for the correct size. She was pleasant to deal with and quick to act. Plus the shoes are sweet too! Will gladly buy from again next time something I'm interested in pops up. Thx Bianca.

6 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Phil, thanks for the review and the kind words. We will be sure to pass the feedback on!

Valorada con 5 estrellas sobre 5

Measurement/Fitting

just wanna put it out there that the sizing chart can throw you off a little.
Bianca has been an absolute gem, taking measurements of the different sizes from shoulders to armpits to waist just so i can find a fit which suits me better.

10 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey, thanks for the kind words, we will be sure to let her know!

Valorada con 5 estrellas sobre 5

Excellent customer service!

Unfortunately, I received an ElGlow sticker with a possible bad control unit. Issue was reported, feedbacked and a new control unit on the way to Germany within 8 hours. Bianca from Hardtuned was very friendly and supportive!

Thank you for taking care!

4 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey there - thanks for the kind words! We will pass this on to her.

Valorada con 5 estrellas sobre 5

Great after sales service!

Great after sales service!
Bought 2 pair of shoes from Hardtuned but the sizes wasn't right. Bianca replied to my email promptly and assisted with the return and exchange process. She ensured the process goes smoothly. Great job Bianca! Looking forward to receiving the exchanged shoes, really hope they will fit well!

3 de julio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Chloe - thanks for the kind words! We'll be sure to pass that on to Bianca!

Valorada con 5 estrellas sobre 5

Bianca D top sales advisor the best 👌

Can just say Bianca D that delt with me and my order was amazing fast at sorting things out so happy with the service the products I received was amazing packed very well and come in good time.... thank you

14 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Callum - thanks for the feedback! We really appreciate it!

Valorada con 2 estrellas sobre 5

Tracking could be more helpful

Waiting for an order, emailed to see if they could get an update as the parcel has sat in the same place for 4 days, and unfortunately no help 😔 really looking forward to these t-shirts...

28 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Matt - we're sorry to hear this. Could you please send us another email in the chain so we can have a look into this further for you? Thanks,

Valorada con 5 estrellas sobre 5

Beste Shop für Auto Klamotten.

Der beste Shop für Klamotten mit Marke Auto, ich bestelle da gerne und das nach Deutschland. Super Shop und wenn es Probleme gibt mit der Ware hilft der Support super weiter. Qualität und Service ist super.

The best shop for clothes with the Auto brand, I like to order there and that to Germany. Super shop and if there are problems with the goods, the support is great. Quality and service are great

27 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey there - thanks for the review! We will definitely pass this on to our support team :)

Valorada con 5 estrellas sobre 5

Cool styles, quality products, and great customer service

Hardtuned always has interesting clothing and cool new styles. I ordered pants and a jacket and both were made with quality at a reasonable price also. They were even nice enough to ship a new jacket out when it got a tear. Hardtuned has a great sales department that replies quickly. Highly recommend

20 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Jake - thanks for the kind words! We really appreciate it :)

Valorada con 5 estrellas sobre 5

Awesome 👌

Made an order and they let me know one item was out of stock and offered a exchange or refund which was awesome. I changed the item which was in stock

26 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey Blayne - thanks for reviewing! It helps us a lot :)

Valorada con 5 estrellas sobre 5

Great service and support!

Have bought multiple times from HardTuned with no problems; This time had an issue with one of their shoes but shout out their sales and customer support for resolving and responding so quickly! Will definitely continue shopping with HardTuned

21 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey there - thanks for the feedback! Shoot us an email and we will organise something special for you!

Valorada con 5 estrellas sobre 5

Some of the best customer service I've received yet!

Bianca D put a whole heap of work into sorting out a sweater for me. My interaction with them was excellent and carried a whole heap of charm and reassurance.

She helped me order a sweater that was no longer available on the website and exercised her patience with me for 2 weeks to sort out this order.

It's customer service like that that comes with excellent clothing too that really makes shopping at Hardtuned worth it.

10 de junio de 2023
Opinión espontánea
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Respuesta de Hardtuned

Hey there - thanks for the kind words, we really appreciate it!

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