Worst experience ever. I placed my order on August 30th, and by September 4th, I still had no news, no order confirmation, nothing. So I decided to contact you to ask what was going on. I recei... Ver más
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Consulta las opiniones de los clientes
Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Ver más
La empresa ha respondido
MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... Ver más
La empresa ha respondido
Mi piace davvero tanto la striscia led con telecomando. Puoi sbizzarrirti e comunicare con gli altri automobilisti con essa. Purtroppo la mia ha avuto un piccolo problema, e l'assistenza (sempre dispo... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 24 horas
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The best store, period!
The amazing selection of products aside, HardTuned has the best customer service of any place I've ever shopped, in person or online. I wanted a shoe that was out of stock, and they went through the trouble of checking leftover stock from events and such, and found the pair I wanted! In the time it took to work everything out for the order, I had a wonderful time with one of their associates, and he made my day. I'll be shopping here again and again, and I couldn't recommend them enough! 💙 (PS, thanks for all the help Luke 😊)
soon to very happy 16 year old!!
prompt delivery even in these strange times, great range of products and brilliant value. My son will be delighted with his birthday gifts thanks a million
Excellent service
So I've been viewing the merch since March 2020 and only just been able to buy some shoes from them and the amount of work they put into their customer support is unbelievable. I can not thank these people enough for helping me throughout my order. I will definitely buy more merchandise from them in the future.
Incredible customer service!
When I DMed Hardtuned on Instagram to ask about the Fuji2 high-top shoes, I got a helpful and concise response very quickly. Luke H was very helpful with all my questions, and was overall extremely friendly and professional. Easily some of the best customer service I've gotten from an online store probably ever. Can't wait for my awesome shoes to get here!
So chill
After contacting these guys about my order, I got a reply from possibly the easiest chill guy who did nothing but help me out all the way. By far the best customer service I’ve ever received and I’ll be happy to come back to these guys!
Amazing
I am absolutely blown away with hardtuneds customer service and their products. Luke helped me get the shoes I wanted in no time at all and answered all of my questions. I highly recommend hardtuned for any car merch!!!
My daughter and I cannot express enough…
My daughter and I cannot express enough gratitude to Luke at Hardtuned for helping us out with a Christmas present between Australia and NZ, incorrect size ordered, Covid delaying shipments, Aus Post being burgled and losing my daughters shoes in transit etc etc etc... Without Luke's intervention and care, my daughter may well have never received her shoes, but she did and she absolutely loves them!!
We will be back again soon and would highly recommend Hardtuned to everybody! Well done Team, top work, you really showed you care!
Amazing products and service.
Amazing products at a great price but the best thing about them is customer service, always responsive and considerate, easilly one of the best experiences with online shopping that i´ve had.
World class
Probably the most responsive, awesome and helpful customer care ever! Luke Helped me get a item i wasnt sure i could get ordered. Huge help! Very professional! go spend your money @ hardtuned.com plz 🙏
This is the second time I’ve bought…
This is the second time I’ve bought something from here and the quality is amazing!! I ended up having a run in one of my leggings and they were so quick to respond and send me a replacement. Couldn’t ask for better customer service
Trustworthy, very good shop!
I think it was the best buying experience of my life. Out of curiosity, I wrote to customer service to ask if it was possible to buy certain clothes or when they would be available again. The friendly employee answered me only a few minutes after my request and it was possible that we could keep quick email contact. Often you are put off by Instagram ads and you don't know if these websites are confidential, but luckily it turned out that the staff at Hardtuned are very friendly and this is definitely NOT a scam. I can only recommend this store and look forward to more purchases!
probably one of the best sites to buy these items
I was looking for a pair of sold out shoes, and they managed to deliver a pair for me, we had some problems choosing the model and size, but sometimes luck helps! the best
Customer Support
I accidentally ordered a pair of sneakers too small, so I contacted Customer Support. Not only the Product-Quality but also the Support really is the best. In less than a Day they got back to me and were super friendly. It felt like a Talk between Friends, and not like a bureaucratic E-Mail which is Awesome!
I really love Shopping here. Not even the long Delivery Time ,because of the Fact that they're in Australia and i'm in Germany, can break my Love for them. I feel like they're bringing a Community together!
Elite Customer Service!
The customer service is phenomenal! They are so accommodating to my schedule and when I talk to the employees I feel like I’m talking to friends. I’m so excited to get my product, and I’m so pleased to do business with these wonderful people. I would recommend this vendor to everyone. Keep it up Hard Tuned!!!
-Seth V.
Best customer service ever
Best customer service ever! Staff are super nice and helpful. Clothing is great quality and looks sooooo good! Shipping was also super fast. No complaints at all. 10/10 would recommend
Glad I found this company!
I never heard of this company until I started using Instagram. I bought a Supra themed hoody and 2 Fuji sneakers in red and white from them. I had an issue with one of the pairs of shoes and they immediately sent me out another pair. The customer service was outstanding. A role model for any company to follow in terms of service. The products themselves are very high quality. The attention to detail is incredible on the shoes and the hoodie. I will definitely purchase other products from hardtuned in the future. The quality of the materials are very high and don’t feel low budget in any way. Great clothing and great service!
So we've all seen those Facebook ads...
So we've all seen those Facebook or Instagram ads showcasing some really cool niche or pop-culture merch and thought..."there's no way this is real...Clearly these are made in a sweat shop somewhere in a warehouse district of some city. Eventually the ads do their jobs and you take a leap of faith, as did I and I was not disappointed. I ordered the Fuji 2's from Hardtuned and sadly, got a wrong size. I emailed them about a return and over the course of a week with daily emails, Luke H the marketing director helped me get my size and feel like we'd been friends forever.
I don't want you to think that I'm gassing this up, really the only problem with the sneakers were that they were too small. The build quality and craftsmanship was amazing, way better than I expected and I honestly trust the company and brand now.
I ordered shoes as a Christmas gift…
I ordered shoes as a Christmas gift that were super sick. But the wrong size. Thankfully my main man Luke H the marketing director helped me out. He was a wicked dude, He solved my problems and set me up with the right size shoe in no time. He is a boss😎. Thanks Luke. Rock on.
Don't think about it, DO IT! 10/10
I have now ordered multiple items & I have to say, everything is of the highest quality & is a true fit! Postage & communication back & fourth is absolutely flawless. Worth every cent & more!
Can't wait to place my next order!
Thanks Again
LJ
Excellent customer service
We ordered a pair of shoes back in November and when we got them at the end of December they were too small. After working with Luke, we were able to come up with a solution to get the correct size shoes sent. He made the process extremely easy and I greatly appreciate the promptness in which he replied. Excellent customer service!
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