A very pleasant and knowledgeable travel agent . Becca booked our holiday in a polite manner , and she also booked our car parking at the airport without any problem . Thank you .
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
A very pleasant and knowledgeable travel agent . Becca booked our holiday in a polite manner , and she also booked our car parking at the airport without any problem . Thank you .
La empresa ha respondido
As always Hay's Bishop Auckland were great. Lindsay is a really lovely person to deal with, always very helpful, friendly and professional. It's the place to book your holiday and be sure you are get... Ver más
La empresa ha respondido
Gabrielle sorted my holiday package right down to car parking, Seaview, pre booked seats and transport...i felt at ease...very polite and confident in her job ...situated in a nice area and beautiful... Ver más
La empresa ha respondido
Good customer service and knowledge of resort we picked. Even offered extra discount when enquired about using my blue light card.
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
88 Newgate Street, DL14 7EQ, Bishop Auckland, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very pleased with our visit yesterday to book a trip to Copenhagen. The lady we saw was extremely helpful and went the extra mile by checking out the distance of each hotel to the Christmas Markets and looking for places to eat around the hotels. She was also able to match the online price.

Respuesta de Hays Travel - Bishop Auckland
Jess was brilliant so accommodating, listened and did what we wanted .. 5* service from Jess as always 😘

Respuesta de Hays Travel - Bishop Auckland
Ellie was friendly, knowledgeable, and built a great report with us. We really enjoyed the consultation and got a brilliant deal.

Respuesta de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland
Jess was really good, very helpful, very informative, professional and friendly could not of asked for a better assistant

Respuesta de Hays Travel - Bishop Auckland
The lovely young lady, who was an apprentice, was very accommodating and polite . She weng above and beyond to help us in our quest for tge holuday we wanted. I cannot praise her enough. I hope you manage to offer her a permanent position

Respuesta de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland
Very helpful and pleasant staff. Very happy with service and booking process

Respuesta de Hays Travel - Bishop Auckland
Very helpful and friendly and booked our holiday quickly and efficiently.

Respuesta de Hays Travel - Bishop Auckland
Ellie was polite , courteous and very aware of our needs . Made the whole process of booking our holiday stress free.

Respuesta de Hays Travel - Bishop Auckland
Amy made our experience so easy such a pleasure dealing with her

Respuesta de Hays Travel - Bishop Auckland
Excellent help and advice on booking flights only to Switzerland and a holiday to Lanzarote . Being a mature customer Francesca gives me time with my decisions and guides me through the process with patience .

Respuesta de Hays Travel - Bishop Auckland
Becca is always helpful and goes over and above to find you a good deal.

Respuesta de Hays Travel - Bishop Auckland
We regularly (key confirmation, regularly), call ( at this fantastic holiday service provider), this starts at the BA branch of Hays Travel. The essential point here is ( we return only here and have done for 10 years or more), proof. The relevance here, is we have maintained our every want, wish and desire to secure our intended holiday on every visit. This had always been accomplished to our favourite destination with all the best packages at the most attractive price with all attachments included. With this in mind upon our arrival, the hospitality is ALWAYS extended by a warm greeting, where a welcome, that is genuine, hospitable moreover continually respectful understanding, kind with the friendliest smile that ascends the companies name to be a leader in holiday planning. This commencement of willingness begins from the moment you enter this business operation. From this, you are invited to sit with a company representative, ( well done Amy), where our request and requirements are met meticulously with the highest level of professional conduct. All the staff always extended effective and efficient public front facing service, moreover professional that is necessary to encourages faith and belief in every part of the planning process, to the final booking installations being made, well done. The friendly smile, alongside the willingness to help simply brings us back time and time again, this is where our holiday starts and we know our wishes and best interests are always at the heat of our discussion with each and everyone of them. Once again our holiday was planned, installed and extended with the very best service ( well done Amy), so everything we wanted was achieved and we left smiling as always. Hays travel staff open the dream door we love entering, others similarly I’m sure this is where regular people have their dream holiday created and delivered, this they achieve this hope with an abundance of success every time, fantastic job, congratulations to you all again, well done, know one does it better, simply the best, GOLD. Our point, you want a perfect holiday visit Hays travel staff and your wish will certainly begin just like our have always done from start to finish. Well done. Thanks 😊

Respuesta de Hays Travel - Bishop Auckland
Rebecca is always very thorough and so helpful😊

Respuesta de Hays Travel - Bishop Auckland
Lindsay was very helpful and it’s a pleasure to do business with

Respuesta de Hays Travel - Bishop Auckland
Becca makes booking our holiday so easy and enjoyable - thank you.

Respuesta de Hays Travel - Bishop Auckland
I was well looked after and found the holiday (cruise) I wanted at a good price. Everything was sorted for me, coach travel, cabin selection and drinks.

Respuesta de Hays Travel - Bishop Auckland
Have used hays travel at bishop Auckland for many years now and the staff are always polite helpful and explain everything that is happening they go through everything step by step as I am partially sighted and have organized airport assistance at Newcastle airport

Respuesta de Hays Travel - Bishop Auckland
The whole experience ran very smoothly and we were very satisfied with it all

Respuesta de Hays Travel - Bishop Auckland
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.