Hays Travel - Bishop Auckland Opiniones 

1602
TrustScore: 5 sobre 5

5,0

88 Newgate Street, DL14 7EQ Bishop Auckland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A very pleasant and knowledgeable travel agent . Becca booked our holiday in a polite manner , and she also booked our car parking at the airport without any problem . Thank you .

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always Hay's Bishop Auckland were great. Lindsay is a really lovely person to deal with, always very helpful, friendly and professional. It's the place to book your holiday and be sure you are get... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gabrielle sorted my holiday package right down to car parking, Seaview, pre booked seats and transport...i felt at ease...very polite and confident in her job ...situated in a nice area and beautiful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good customer service and knowledge of resort we picked. Even offered extra discount when enquired about using my blue light card.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 88 Newgate Street, DL14 7EQ, Bishop Auckland, Reino Unido

  • 01388 663777

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1602)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very pleased with our visit yesterday …

Very pleased with our visit yesterday to book a trip to Copenhagen. The lady we saw was extremely helpful and went the extra mile by checking out the distance of each hotel to the Christmas Markets and looking for places to eat around the hotels. She was also able to match the online price.

16 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Aww thank you so much for this lovely review, it was a pleasure to serve you and I know you are going to have the most amazing time in Copenhagen. The markets will be the best, can't wait to hear all about it. Thank you again, Chloe x

Valorada con 5 estrellas sobre 5

Jess was brilliant so accommodating

Jess was brilliant so accommodating, listened and did what we wanted .. 5* service from Jess as always 😘

15 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you for leaving such a lovely review for Jess, I will pass this onto her when she is next in Branch! We hope you have a lovely time away.

Thanks, Gabrielle :)

Valorada con 5 estrellas sobre 5

Great Holiday Service

Ellie was friendly, knowledgeable, and built a great report with us. We really enjoyed the consultation and got a brilliant deal.

13 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Ellie, I will make sure to forward this on to her and we are so glad to hear she got you a brilliant deal. We hope you have the best time away! - Jess :)

Valorada con 5 estrellas sobre 5

Staff were very helpful

Staff found us what we wanted

12 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you for taking the time to leave a lovely review, we are so glad that Lily was able to get you sorted and we hope you have an amazing holiday ! - Francesca :)

Valorada con 5 estrellas sobre 5

Jess was really good

Jess was really good, very helpful, very informative, professional and friendly could not of asked for a better assistant

11 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you for taking the time to leave a lovely review for Jess, I will pass this on to her. We hope to see you again soon! Thanks - Chloe :)

Valorada con 5 estrellas sobre 5

The lovely young lady

The lovely young lady, who was an apprentice, was very accommodating and polite . She weng above and beyond to help us in our quest for tge holuday we wanted. I cannot praise her enough. I hope you manage to offer her a permanent position

11 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you for taking the time to leave such a lovely review! I will be sure to pass this onto Sophie. We look forward to seeing you again soon. Thanks - Chloe :)

Valorada con 5 estrellas sobre 5

Great service from Francesca

Great service from Francesca

10 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you for your lovely review, I will pass this onto Francesca! We are sure you will have a lovely time - Thanks, Chloe :)

Valorada con 5 estrellas sobre 5

Very helpful and pleasant staff


Very helpful and pleasant staff. Very happy with service and booking process

31 de julio de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Becca, we hope you have an amazing time away and I will make sure to forward this review onto her - Jess :)

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly and booked our holiday quickly and efficiently.

10 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your lovely review we hope you have an amazing time away and look forward to seeing you in branch in the near future - Jess :)

Valorada con 5 estrellas sobre 5

Ellie was polite

Ellie was polite , courteous and very aware of our needs . Made the whole process of booking our holiday stress free.

9 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your lovely review for your travel consultant Ellie, we hope you have an amazing time away and I will make sure to forward this review onto her - Jess :)

Valorada con 5 estrellas sobre 5

Amy made our experience so easy such a…

Amy made our experience so easy such a pleasure dealing with her

8 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your lovely review, hope you have an amazing time away. I will pass this on to Amy. Sophie

Valorada con 5 estrellas sobre 5

Excellent help and advice on booking…

Excellent help and advice on booking flights only to Switzerland and a holiday to Lanzarote . Being a mature customer Francesca gives me time with my decisions and guides me through the process with patience .

4 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your lovely review we are delighted to hear our colleague Francesca was patient through your booking process and I will make sure to pass your comments on to her. We hope you have an amazing time away - Jess :)

Valorada con 5 estrellas sobre 5

Becca is always helpful and goes over…

Becca is always helpful and goes over and above to find you a good deal.

29 de julio de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your amazing review for your travel consultant Becca, we are delighted to hear how she has gone above and beyond to find you an amazing deal. I will make sure to pass your comments onto Becca. We hope you have a lovely time away - Jess :)

Valorada con 5 estrellas sobre 5

We the best service, with the best outcome every visit.

We regularly (key confirmation, regularly), call ( at this fantastic holiday service provider), this starts at the BA branch of Hays Travel. The essential point here is ( we return only here and have done for 10 years or more), proof. The relevance here, is we have maintained our every want, wish and desire to secure our intended holiday on every visit. This had always been accomplished to our favourite destination with all the best packages at the most attractive price with all attachments included. With this in mind upon our arrival, the hospitality is ALWAYS extended by a warm greeting, where a welcome, that is genuine, hospitable moreover continually respectful understanding, kind with the friendliest smile that ascends the companies name to be a leader in holiday planning. This commencement of willingness begins from the moment you enter this business operation. From this, you are invited to sit with a company representative, ( well done Amy), where our request and requirements are met meticulously with the highest level of professional conduct. All the staff always extended effective and efficient public front facing service, moreover professional that is necessary to encourages faith and belief in every part of the planning process, to the final booking installations being made, well done. The friendly smile, alongside the willingness to help simply brings us back time and time again, this is where our holiday starts and we know our wishes and best interests are always at the heat of our discussion with each and everyone of them. Once again our holiday was planned, installed and extended with the very best service ( well done Amy), so everything we wanted was achieved and we left smiling as always. Hays travel staff open the dream door we love entering, others similarly I’m sure this is where regular people have their dream holiday created and delivered, this they achieve this hope with an abundance of success every time, fantastic job, congratulations to you all again, well done, know one does it better, simply the best, GOLD. Our point, you want a perfect holiday visit Hays travel staff and your wish will certainly begin just like our have always done from start to finish. Well done. Thanks 😊

5 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

We are absolutely delighted to read your wonderful feedback and truly appreciate your continued loyalty over the past decade. It brings us immense joy to know that we consistently meet your holiday expectations, from the initial greeting to the final booking. We are especially proud to hear about the exceptional service provided by our team, ensuring every detail of your dream holiday is meticulously planned. Your kind words about our friendly smiles and professional conduct mean the world to us, and we are thrilled that we can open the "dream door" for you time and time again. Thank you for recognizing our dedication to making your holiday planning a truly golden experience.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Lindsay was very helpful and it’s a…

Lindsay was very helpful and it’s a pleasure to do business with

5 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you so much for your lovely review, hope you have an amazing time, it was lovely speaking to you both. I will pass your kind words onto Lynsey. Sophie

Valorada con 5 estrellas sobre 5

Becca makes booking our holiday so easy…

Becca makes booking our holiday so easy and enjoyable - thank you.

2 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Aww thankyou so much for leaving such a lovely review and for booking your next cruise with Becca once again! We all hope you have the best time away! :) - Amy

Valorada con 5 estrellas sobre 5

I was well looked after and found the…

I was well looked after and found the holiday (cruise) I wanted at a good price. Everything was sorted for me, coach travel, cabin selection and drinks.

2 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thankyou so much for the lovely review and for booking your next trip with us once again! It's great to hear everything was arranged promptly for you and I will pass your comments on to the girls who helped you get sorted! :) - Amy

Valorada con 5 estrellas sobre 5

Have used hays travel at bishop…

Have used hays travel at bishop Auckland for many years now and the staff are always polite helpful and explain everything that is happening they go through everything step by step as I am partially sighted and have organized airport assistance at Newcastle airport

2 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Thank you for the lovely review. It's great to hear of your positive experience whilst in store. We hope you have a fantastic holiday, and look forward to seeing you again in the near future. Thanks, Olivia

Valorada con 5 estrellas sobre 5

The whole experience ran very smoothly…

The whole experience ran very smoothly and we were very satisfied with it all

2 de agosto de 2026
Logotipo de Hays Travel - Bishop Auckland

Respuesta de Hays Travel - Bishop Auckland

Hi Paul
Thank you for the lovely review. It's great to hear of your positive experience whilst in store. We hope you have a fantastic holiday, and look forward to seeing you again in the near future. Thanks, Becca

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